Hotel Hacienda la Venta
Top rated by guests





9.1Outstanding
(224 Ratings)
"well kept."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Whether traveling for business or pleasure, guests will have an unforgettable stay at the Hotel Hacienda la Venta, which is located in the vibrant city of San Juan del Rio, Mexico.
Business facilities
Golf course (within 2 mi)
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
9.1Outstanding
(224 Ratings)
"well kept."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Peacefull
Friday night music i need to sleep
5.0 / 10.0
This place is a goregous hacienda, with typical mexican patios, lots of greens and seating areas where one can relax. The cleaning ladies and the concieriage/porter were exceptional and very helpful. The security is spot and does a good job. The parking area is really big and can easily accomodate a lot of cars. The fact that the hacienda has both a gym and swimming pool is a great add on. The restaurant and bar staff were very attentitve and the dinner we had was really tasty and good.
Communication - We were part of a wedding and as such a wedding package was pre-arranged that should have consistet in a slightly lower price and breakfast included. In order to get the package and discount one was supposed to write to the hotel. We did and they never replied (till today) with no auto-reply that the mail was wrong or anything else. So we were forced to book via booking.com to guarantee ourselves a room. Already this was giving a very bad first impression.
Transfer from airport - Before arriving we inquired to book shuttle (mentioned on the hotel booking.com page) from the Queretaro airport. When calling we got the reply that "There is no shuttle, but can arrange a taxi". We did it ourselves as we didn't thought arraning it via the hotel would benefit us. I would not advertise having a shuttle, if I cannot provide one. Also every member of stuff should know this. We called and got "call tomorrow" and when writing we got a reply 2 days later.
Breakfast - There is no option to book the room with breakfast and since the hotel is located away from the city center and upon check, nobody advice you that it is not included, it makes a customer feel like being forced to pay this extra cost when they show up the first morning. Neverthelss, there are options in town, which is what we did and walked every day to the city (15-20 min) or to the local taquerias for breakfast and paid a lot less for the both uf us, then what the prices per person was at the hote.
10.0 / 10.0
well kept.
perfect
10.0 / 10.0
Beautiful oasis, calm, quiet, and serene with gorgeous facilities. Secure, with amazing staff and delicious food.
Nothing. This place is well worth a multiple night stay!
8.0 / 10.0
The place
Noise at night
10.0 / 10.0
Beautiful property. We enjoyed coffee on the patio and dinners at the restaurant were amazing. Our room was very clean, comfortable and quiet.
Nothing
9.0 / 10.0
The restaurant is amazing and the rest of the staff is super helpful and friendly.
I reserved a room with one king bed and they put me in one with two small beds. When I asked them to honor the reservation, they said this was the only room available.
10.0 / 10.0
Las instalaciones son hermosas y la comida muy rica
Tal vez el aire acondicionado que no supimos cómo ponerlo en caliente
9.0 / 10.0
Todos los alimentos bien
10.0 / 10.0
Las instalaciones y los jardines son preciosos
todo me gusto
10.0 / 10.0
Si
Nada
10.0 / 10.0
Super bien
Super bien
10.0 / 10.0
El desayuno muy bien servido, y la atención que brindan los meseros
Todo muy bien
10.0 / 10.0
Todo es excelente
Nada
9.0 / 10.0
Buena ubicación, buenas instalaciones, la alberca con agua templada y tener jardín para caminar.
Como tenían varios eventos los meseros estaban muy ocupado y no nos pudieron atender en el área de alberca y room service, tuvimos que ir a pedir nuestras bebidas directo al bar.
9.0 / 10.0
Jardines y restaurante son muy bonitos y se come bien
Los pájaros ensuciaron excesivamente el auto estacionado
9.0 / 10.0
Bonito el lugar, precio, comida
Baño esta algo viejo. Escusado y regaderas viejas.
8.0 / 10.0
El lugar es un sueño, muy bien cuidada la hacienda, muy agradable. El cuarto muy bien, nos gusto mucho. La comida muy buena
La atención en la recepción casi nula, la chica que nos recibió casi ni la palabra nos dirigió, nos perdimos al cencontrar el cuarto, no hay Bell Boys.
7.0 / 10.0
El edificio y las instalaciones. No pude hacer mucho uso de ellas, pero sí se me antojo estar más días. El personal del restaurante es amable y atento.
El personal de Recepción. Les falta claramente un adecuado enfoque de servicio a los clientes. No sólo por tener que reclamar la factura 4 veces, sino tambien por su falta de amabilidad. Decepcionan.
8.0 / 10.0
La comida el servicio y la atención del personal
Que falló el internet y las tarjetas de acceso se desactivaron diario
5.0 / 10.0
Todas las instalaciones son excelentes y regularmente el trato con el personal es muy agradable
El trato de la chica que nos recibió el viernes x noche muy poco amable y se molestó por que booking dice un precio x habitación y ella nos cobró más x impuestos pero lo hizo de manera prepotente y un tanto grosero sin más explicaciones y al solicitar factura me extendió un papelito y solo dijo “es en línea”
10.0 / 10.0
Muy bonito lugar, en extraordinario estado, habitación amplia y cómoda
10.0 / 10.0
La limpieza
Todo bien
10.0 / 10.0
Todo. Las áreas comunes, la habitación, la historia del lugar
10.0 / 10.0
ESTA EN PERFECTAS CONDICIONES EL HOTEL
TODO ME GUSTO
9.0 / 10.0
Las habitaciones, los jardines, el restaurante, la alberca, la atención de todo el personal
En la habitación se escuchaba el flujo de agua de otra habitación; cuando se bañaban, cuando le bajaban a la tasa de baño y cuando se lavaban las manos
9.0 / 10.0
La cama
¡Habia algunas moscas!
10.0 / 10.0
todo en cuanto pieda regresaremos ,gracias
wifi , atencion en la alberca
10.0 / 10.0
Instalaciones, limpieza y servicio.
No tuvimos agua caliente, apenas salía tibia.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Hacienda la Venta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Hacienda la Venta pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Hacienda la Venta?
We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.
