Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Whether traveling for business or pleasure, guests will have an unforgettable stay at the Hotel Hacienda la Venta, which is located in the vibrant city of San Juan del Rio, Mexico.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Whether traveling for business or pleasure, guests will have an unforgettable stay at the Hotel Hacienda la Venta, which is located in the vibrant city of San Juan del Rio, Mexico.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
9.1 / 10.0
Outstanding(224 Ratings)
100% verified reviews
8.0 / 10.0
Very good
Peacefull
Friday night music i need to sleep
5.0 / 10.0
Poorly ran but beautiful hacienda
This place is a goregous hacienda, with typical mexican patios, lots of greens and seating areas where one can relax. The cleaning ladies and the concieriage/porter were exceptional and very helpful. The security is spot and does a good job. The parking area is really big and can easily accomodate a lot of cars. The fact that the hacienda has both a gym and swimming pool is a great add on. The restaurant and bar staff were very attentitve and the dinner we had was really tasty and good.
Communication - We were part of a wedding and as such a wedding package was pre-arranged that should have consistet in a slightly lower price and breakfast included. In order to get the package and discount one was supposed to write to the hotel. We did and they never replied (till today) with no auto-reply that the mail was wrong or anything else. So we were forced to book via booking.com to guarantee ourselves a room. Already this was giving a very bad first impression.
Transfer from airport - Before arriving we inquired to book shuttle (mentioned on the hotel booking.com page) from the Queretaro airport. When calling we got the reply that "There is no shuttle, but can arrange a taxi". We did it ourselves as we didn't thought arraning it via the hotel would benefit us. I would not advertise having a shuttle, if I cannot provide one. Also every member of stuff should know this. We called and got "call tomorrow" and when writing we got a reply 2 days later.
Breakfast - There is no option to book the room with breakfast and since the hotel is located away from the city center and upon check, nobody advice you that it is not included, it makes a customer feel like being forced to pay this extra cost when they show up the first morning. Neverthelss, there are options in town, which is what we did and walked every day to the city (15-20 min) or to the local taquerias for breakfast and paid a lot less for the both uf us, then what the prices per person was at the hote.
10.0 / 10.0
well kept property. attention to details
well kept.
perfect
10.0 / 10.0
Change all your plans and stay here!
Beautiful oasis, calm, quiet, and serene with gorgeous facilities. Secure, with amazing staff and delicious food.
Nothing. This place is well worth a multiple night stay!
8.0 / 10.0
Very good
The place
Noise at night
10.0 / 10.0
Exceptional
Beautiful property. We enjoyed coffee on the patio and dinners at the restaurant were amazing. Our room was very clean, comfortable and quiet.
Nothing
9.0 / 10.0
Great place, useless front desk staff.
The restaurant is amazing and the rest of the staff is super helpful and friendly.
I reserved a room with one king bed and they put me in one with two small beds. When I asked them to honor the reservation, they said this was the only room available.
9.0 / 10.0
Hotel hacienda clásico muy confortable
Jardines y restaurante son muy bonitos y se come bien
Los pájaros ensuciaron excesivamente el auto estacionado
9.0 / 10.0
Muy buen hotel
Bonito el lugar, precio, comida
Baño esta algo viejo. Escusado y regaderas viejas.
8.0 / 10.0
My agradable para desconectarte de todo
El lugar es un sueño, muy bien cuidada la hacienda, muy agradable. El cuarto muy bien, nos gusto mucho. La comida muy buena
La atención en la recepción casi nula, la chica que nos recibió casi ni la palabra nos dirigió, nos perdimos al cencontrar el cuarto, no hay Bell Boys.
7.0 / 10.0
Agradable
El edificio y las instalaciones. No pude hacer mucho uso de ellas, pero sí se me antojo estar más días. El personal del restaurante es amable y atento.
El personal de Recepción. Les falta claramente un adecuado enfoque de servicio a los clientes. No sólo por tener que reclamar la factura 4 veces, sino tambien por su falta de amabilidad. Decepcionan.
8.0 / 10.0
Bien lugar pero mucho que mejorar
La comida el servicio y la atención del personal
Que falló el internet y las tarjetas de acceso se desactivaron diario
5.0 / 10.0
Evites tratar con la recepcionista
Todas las instalaciones son excelentes y regularmente el trato con el personal es muy agradable
El trato de la chica que nos recibió el viernes x noche muy poco amable y se molestó por que booking dice un precio x habitación y ella nos cobró más x impuestos pero lo hizo de manera prepotente y un tanto grosero sin más explicaciones y al solicitar factura me extendió un papelito y solo dijo “es en línea”
10.0 / 10.0
Extraordinario!
Muy bonito lugar, en extraordinario estado, habitación amplia y cómoda
10.0 / 10.0
Excelente
La limpieza
Todo bien
10.0 / 10.0
Vale la pena conocerlo
Todo. Las áreas comunes, la habitación, la historia del lugar
10.0 / 10.0
EXCELENTE, NO ES UN LUGAR BARATO
ESTA EN PERFECTAS CONDICIONES EL HOTEL
TODO ME GUSTO
9.0 / 10.0
Muy buen servicio
Las habitaciones, los jardines, el restaurante, la alberca, la atención de todo el personal
En la habitación se escuchaba el flujo de agua de otra habitación; cuando se bañaban, cuando le bajaban a la tasa de baño y cuando se lavaban las manos
9.0 / 10.0
¡Fue una estancia de descanso, muy tranquilo!
La cama
¡Habia algunas moscas!
10.0 / 10.0
excelente
todo en cuanto pieda regresaremos ,gracias
wifi , atencion en la alberca
10.0 / 10.0
Excelente
Instalaciones, limpieza y servicio.
No tuvimos agua caliente, apenas salía tibia.
10.0 / 10.0
Muy buena estancia
Excelente lugar, muy cómodo, amables , alberca limpia y restaurante muy bien.
Deberían tener cargadores para autos eléctricos
10.0 / 10.0
Excelente experiencia
Las instalaciones muy limpias y el lugar es preciosamente colonial. Mucho espacio para estacionamiento. La comida muy rica y a precios no elevados. Totalmente recomendado.
Tuvimos la mala suerte de que hubiera muchos mosquitos en la habitación, por el mismo entorno del monasterio o hacienda.
7.0 / 10.0
Necesario hospedarnos ahí, pero lo evitaría en una segunda ocasión
Muy cuadrados en el servicio. En el restaurant se les pedía que nos dieran cosas para los niños en porciones más pequeñas y no fue posible. Ninguna modificación al menú era posible. Muchísimos moscos en el cuarto y en general, dan un repelente (mínima cantidad).
La poca flexibilidad de los empleados
8.0 / 10.0
Básico
Instalaciones y alberca
La habitación, ya es vieja
No incluye un desayuno
10.0 / 10.0
Excelente estancia
Las instalaciones cuidadas y el personal amable. La comida con excelente presentación y deliciosa.
8.0 / 10.0
..
Todo
La regadera de los baños
10.0 / 10.0
Buen hotel
.
.
10.0 / 10.0
Excelente fin de semana familiar.
La atencion de todo el personal es excelente.
Todo muy bien.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Hacienda la Venta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Hacienda la Venta. Enjoy the water!
Is Hotel Hacienda la Venta pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Hacienda la Venta?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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