Best Western Plus Grand Hotel Victor Hugo
Top rated by guests





8.2Excellent
(2,659 Ratings)
"Hotel with everything you need for your stay: clean, comfortable room, great facilities, friendly staff, central location!"
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Best Western Plus Grand Hotel Victor Hugo consists of 2 buildings on each side of the street in the financial district about 0.6 mi from the city center. It is located about 15 minutes' drive from the airport and the European Commission.
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Heating
Bar
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(2,659 Ratings)
"Hotel with everything you need for your stay: clean, comfortable room, great facilities, friendly staff, central location!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
I stay here every two months so I am very familiar with the hotel and staff. This time my room was facing the coutyard so it was calm and quiet. Staff, as always, very nice and friendly !
9.0 / 10.0
General equipment of the room.
No remarks.
6.0 / 10.0
Central location
Was in rooms across from hotel. Small single room
10.0 / 10.0
Hotel with everything you need for your stay: clean, comfortable room, great facilities, friendly staff, central location!
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9.0 / 10.0
I liked the location, the cleanliness, the breakfast
I would like a small carpet if the moquette is not possible. The floor tiles are not cozy.
8.0 / 10.0
Great location if one intends to see a performance at the Grand Theater of Luxembourg. Easy access to the train station and center of Luxembourg City. Great staff. I should know by now the name of the nice, young, blond lady who is attentive and so kind. (a thing to check next time).
For some reason I could not access the internet with my laptop. Did not have time to ask for help from the hotel's desk.
10.0 / 10.0
Front of house staff very helpful! Provided me with good directions and allowed me to borrow a phone charger. Excellent friendly service and happy to help with any questions.
Nothing
7.0 / 10.0
Good location. A little bit outside of the city center, but it didn’t take long to walk into town. The room wasn’t huge, but definitely big enough for a solo traveller. Nice bathroom.
The room was quite hot. I tried to adjust the temperature on the device mounted on the wall, but the temperature stayed the same.
9.0 / 10.0
Location was perfect
6.0 / 10.0
Location and breakfast
It’s basic and “old” style
10.0 / 10.0
Super professional staff and efficient!!
10.0 / 10.0
Close to all amenities and transport links.
Not applicable
10.0 / 10.0
7 mins walk to the city.
Welcoming staff!
Great deals compare to others hotels( Luxembourg is an expensive city) so do not expect prices to be low.
10.0 / 10.0
Nicely located, 10 mins walk to the city.
Great staff!
Breakfast is awesome.
6.0 / 10.0
Reasonable location. Friendly staff at reception.
Air conditioning in room not working. Lift in hotel not working. Bar not open. Very small ‘superior’ single room. .
10.0 / 10.0
Un bel hôtel situé à 5 minutes à pied du centre ville !
10.0 / 10.0
Booked a room in the annex, as it was cheaper. The room has everything you need for a day or 2. Located just opposite the main building .
Breakfast is excellent .
10.0 / 10.0
Perfectly located and great staff!
Not a resort but ideal for business or city trip.
6.0 / 10.0
Nice breakfast. Very helpful staff.
The airconditioning in the main building was broken and as it was a weekend could not be fixed. My room on the first night was 27-30 degrees. Hot air was blowing. I was moved to a tiny room in the annex which had air conditioning but it was noisy as on a main road.
9.0 / 10.0
It was clean and quiet. The location was very good. The bed was big and comfortable. We were so happy with our stay.
Nothing
1.0 / 10.0
Room was clean.
The air-con didn't work, they swapped us into a different room, still no air-con.
It might be fine in the winter, but in the middle of summer, I would advise that you give this establishment a very wide berth and choose somewhere else.
9.0 / 10.0
Clean, good value, quiet and great location
8.0 / 10.0
Very central and practical location (3 min from a tram stop). The room was clean and spacious, and the bed comfy.
Plus points: you can manage yourself whether you want the airco on :) and the young man at the reception was very helpful :)
10.0 / 10.0
Well located hotel and great staff
6.0 / 10.0
Great central location, but a few issues during our stay
The hotel is in a very convenient central location, with a large public parking area nearby, which made it easy for us to get around. Our room was spacious and clean, which we really appreciated.
Unfortunately, the lift was out of order for the whole duration of our stay and our room was on the 4th floor, so we had to climb several flights of stairs each time. When we mentioned this to the staff, they kindly offered us free breakfast as compensation—which was a nice gesture. The breakfast itself was very good, especially the fresh orange juice.
We happened to be there during a heatwave and found that the air-conditioning struggled to cope. Even with the windows locked and the unit set to full blast, it didn’t cool the room effectively and was quite noisy.
As above but mainly the stairs
10.0 / 10.0
It was super comfy, near to the city centre and very clean
7.0 / 10.0
Location was good being close to tram stop.
Was a long walk into town.
4.0 / 10.0
City centre is on walking distance or using free public transport. Parking facilities around the corner. Room was spacious and friendly staff.
Very outdated hotel. Some items were broken. Bath was very deep/high and almost dangerous to get in. This hotel is not worth the value of money. Compared to BW Annecy, this hotel is not more than 2 star hotel. BW should keep a universal standard. This is hotel is below that standard. For me, no Best Western anymore.
8.0 / 10.0
Efficient and clean
9.0 / 10.0
We book here as often as possible as my husband and I have a year pass for the Grand Theater de Luxembourg but we live in France. Usually, in. the morning we skip breakfast when at the hotel as we both work in Luxembourg and our workplaces have nice cafeterias. This time we were not in a hurry and had breakfast. A very good one; a nice experience.
Nothing to complain about. This is why we keep on coming back !
6.0 / 10.0
Great location, you can access it by tram or the bus and it is literally in the very center/touristic place I think in all of the luxembourg. There are shops/cafes near the hotel, there are bus and tram stops very near. Good European breakfast.
The room was very tight. There were a very little space around the bed to walk and some completely unusable furniture where you could not access because there is too little space to access it. There was some strange office curtains on the windows (and I feel it was not washed for a long time) and it the room was street side and quiet noisy (but because of the traffic is too low at nigh on the street it was not too disturbing)
8.0 / 10.0
My favourite hotel in Luxembourg when I have tickets for a Grand Theatre performance. They should offer 10% off, as Brasserie Schuman, for tickets holders. I will visit more.
9.0 / 10.0
Good location, comfortable , super friendly staff!!!
needs repair
6.0 / 10.0
Good location and value for money
It felt a bit outdated, but can’t complain with everything else.
3.0 / 10.0
The staff was friendly and the breakfast was okay (even tho the fruit could be fresh)
When I arrived, they gave me a room that was already occupied by someone else. Also, the price for a room was way too high for such a small bed and uncomforted little room, I was really disappointed by the service
6.0 / 10.0
A good location very near the tram stop.
The view of the road and the road noise was terrible, so loud even with the windows shut. Being on the first floor meant trucks/lorries stopped for the traffic lights with engines running outside the bedroom window. This was awful.
The bar in the hotel was empty - no atmosphere, no people around, nothing at all to tempt you to sit in the bar.
7.0 / 10.0
Great location and right outside the tram stop. Didn’t use the hotel too much but was clean and staff friendly
As great as the hotel was, it’s very loud outside
10.0 / 10.0
Comfortable cozy rooms, few minutes to central area via tram or bus, fitness room, hot water, very clean and stylistic touches, competitive pricing.
Fitness room was adequate for a workout but would have been nice to have dumbbell bars and floor mats.
10.0 / 10.0
The sauna
Just one tiny thing, I requested a twin room and I got a double bed bedroom. Not big deal, but my petition was ignored.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Grand Hotel Victor Hugo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Grand Hotel Victor Hugo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Grand Hotel Victor Hugo?
We found 20 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, air conditioning, and non-smoking.
