Protea Hotel by Marriott Owerri Select

Security

Over-priced

The food was amazing, both the breakfast and the supper.

The intermittent electricity issues.

I stayed at Protea Hotel by Marriott Owerri Select from 25 January to 4 February for a total of 10 nights, and the experience was very positive overall. On arrival, my room was upgraded at no extra cost, which I appreciated, especially as recognition of my previous stay in 2025. The breakfast buffet was excellent, with a wide variety of options and more than enough choices each morning. The air conditioning worked well throughout my stay, and both the WiFi and general room comfort were reliable. Security at the main gate was thorough. While checks could sometimes feel selective, they are understandable given the current security situation in Nigeria and contribute to a sense of safety within the property. I was particularly impressed by the honesty of the staff. The receptionist refunded ₦46,000 to me, which I was not expecting and which could easily have been overlooked. That level of integrity deserves recognition.

The only concern was that hotel staff were checking the visas of foreign nationals. In my view, this goes beyond the hotel’s role, as visa checks fall under the responsibility of Nigerian Immigration, not hotel staff. ID verification is understandable, but visa enforcement should be left to the appropriate authorities.

The location is cool. Senior management has good customer attitude

The facility had a background noice which interrupted sleep at night on second floor, the duvet was uneven with bumps, the rooms were too small for the price, the hotel was way more expensive when booked online than at the facility,