TheJoy City Suites

Location, communication, easy self-check in, good shower and very comfortable bed. Value good for Chania.

Bins (including toilet bin) emptied only every other day, coffee/tea not replenished.

Central to everything

Needed extra pillows

Property was in a great location, very clean.

The main reason I chose this location is because it had Netflix streaming. But I couldn't use it because I had to log into my own account, so I wasn't able to use it. I ended up staying in another hotel for one of the nights as well. So I paid for two hotels for one night.

Air-conditioned comfortable room

There was NO INDICATION ON WEBSITE that there was no Elevator available and I had to carry a heavy suitcase up and down 32 STAIRS. Had I been warned I would have chosen alternative accommodation. What I paid for was not worth what I was offered. There were roadworks going on every single day of my 7-day stay excluding Sunday. Couldn't watch BBC world service as and when required blurred picture/sound only worked on rare occasions or other foreign channels and I wasn't interested in watching Greek TV or for paying to watch PAY TV. No cupboard offered. Just had to hang my clothes on a rail with insufficient hangers visible to anyone entering my room. Had to make my own bed as top sheet and cover just placed above the bed whenever sheets were changed.