Occidental Puerto Banús
Top rated by guests





8.7Excellent
(3,156 Ratings)
"Position"
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Occidental Puerto Banús is located in the center of Puerto Banus, 984 feet from the beach. It features 2 swimming pools and free WiFi throughout the property.
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(3,156 Ratings)
"Position"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Position
9.0 / 10.0
Cleanliness, spacious, great location, decent breakfast
Not fan of eating halal food think it’s a cruel sick way of killing animals in 21st century
8.0 / 10.0
Clean and well located
Poor breakfast choice in my opinion
10.0 / 10.0
All good. Great location right in the heart of Puerto Banus. Staff very helpful. Good sized bedrooms. Immaculate. Breakfast choice was fantastic and staff were relaxed when you turned up at last minute. No strict deadlines to complete breakfast like some other hotels. Reasonable drinks prices at bar.
Not much really. Lifts are small but this is renovated hotel. Parfking was €25 per night but you can park on meters outside for less than €5 per day. Road noise could be an issue for some.
7.0 / 10.0
The location is great. And it’s a comfortable hotel.
It’s very basic inside the rooms
5.0 / 10.0
the room are spacious and the corner rooms have such beautiful views
most but not all reception staff were so rude and not co operative specifically the night shifts and the breakfast buffet was less than average although the staff were so friendly
8.0 / 10.0
Spacious room, comfortable bed, stylish interior in a great location. One of the best breakfast buffets I’ve experienced.
Nothing, everything was great.
10.0 / 10.0
All the staff was so kind
Everything was amazing.
10.0 / 10.0
We worked with Antonio who did a great job to check us in and to make sure we had what we needed for our stay. The location was great as we were able to walk most everywhere we wanted to go. Our room was spacious, clean and comfortable.
7.0 / 10.0
Location was great
Noisy
7.0 / 10.0
Good location. Spacious clean room. Comfy super king bed and good walk in rainfall shower.
Some of the rooms at the hotel are privately owned. Unfortunately we were allocated a room next door to a privately owned room which turned out to have 2 resident barking dogs which barked quite a lot both in the corridor, in the room and on the balcony. Had we known this prior to booking we would have booked a different hotel with no pets. The hotel corridor outside our room also had a dog smell. We did complain to the manager who appeared sympathetic to our issue. He did offer a different room but we declined this as the balcony was massively overlooked and wouldn’t have received late evening sunshine. He also offered a discount if we booked again in the future but declined a discount on the current booking. Unfortunately we therefore won’t benefit from his offer as we won’t be booking into this hotel again in the future.
7.0 / 10.0
Great location
Needed some finishing touches - bin in bedroom, toilet brush, tissues. Room only cleaned very late afternoon
10.0 / 10.0
Best in town. Close to everything and very kind staff.
9.0 / 10.0
Room size, Pool area, Breakfast and Dolce Vitta restaurant
Initially, we were given a room facing the back of the hotel, which wasn’t ideal. However, the staff were very helpful and quickly arranged a room with a pool and restaurant view, which we appreciated. The hotel has two pools with separate areas, but the larger pool was mostly taken over by children splashing, jumping, and making noise – as kids naturally do. It was a bit misleading, as we assumed from the description of two pools that one would be quieter, but most of the children seemed to gather in the bigger pool.
10.0 / 10.0
The rooms and location was excellent
The buffet food wasnt the greatest
1.0 / 10.0
Location
The rooms, the staff, the breakfast, the pool next to the A7 Motorway
9.0 / 10.0
Spacious roooms and buffets brekkie was fab
Not many beds at pool
9.0 / 10.0
Nice modern refurbished hotel in prime location
Breakfast hot food luke warm and sausages and bacon tasteless
8.0 / 10.0
Central location
Lovely outside area
Great breakfast
Lovely wine
Lovely staff
Our balcony was looking at motorway and a building site despite asking for a nice view . But it was fine .
9.0 / 10.0
Really spacious, much bigger than I expected. Great bedrooms with the comfiest beds. Loved the pool area too and the breakfast was great.
There wasn’t anything wrong with the property at all however the staff weren’t particularly attentive, very slow service at the bar and some of them were a bit rude.
6.0 / 10.0
Location
Long time to check in and out . No porter to help with luggage
10.0 / 10.0
The location is very central, and the restaurants and bars on site are top drawer, and topped off by amazing customer service.
N/a
10.0 / 10.0
Top location and great food
N/a
10.0 / 10.0
It’s in a really good location lovely large rooms at very good value for money
5.0 / 10.0
Too expensive. Room decor underwhelming.
10.0 / 10.0
The rooms and location.
9.0 / 10.0
Great location and lovely staff. I had booked a suite and requested an extra bed instead of the sofa bed which the team were able to do. The facilities were clean and spacious.
The air-con was not the most powerful but this was still ok for us and unfortunately despite the array of breakfast items the temperature wasn’t very hot each day. I did opt for the fresh omelette station but if staying for a long duration this wouldn’t be an option
9.0 / 10.0
Clean, modern and great location. The staff were very helpful and the facilities in the hotel are very good. Great options at breakfast too.
7.0 / 10.0
Very noisy room, other clientele loud and no manners
10.0 / 10.0
Defect location, super clean too
7.0 / 10.0
Breakfast was good. The location of the hotel was great
I thought there should have been a minibar in the bedroom and the proximity to the N340 when the balcony door was open was overwhelming.
Maybe you have rooms which do not face the motorway, which I would go for next time
9.0 / 10.0
Loved the spaciousness of the room.
The room was too warm at night.
8.0 / 10.0
Room was great, vert clean & spacious.
Breakfast was poor, very basic no options for special order or something cooked on request (example, omelette or poached eggs).
8.0 / 10.0
Great location, spacious rooms and good breakfast!
No minibar items in the fridge.
9.0 / 10.0
Newly refurbished and done well, quiet and comfortable rooms. And central!
Had to wait a little at reception for service
3.0 / 10.0
We arrived abd were allocated rooms together. When I asked why we were not allocated pool view I was shown the pool area which was drained and tiling was occurring. I had I stood from speaking with the conseirge that yhe pool itself would be closed due to the time of year but not the entire poolside area.
Therefore there was no where to sit apart from a small corner on other side of the railing which by mid afternoon would be in the shade!!
I complained and was told that was all there was. When I queried the pool area with the manager he said it was common knowledge. I looked back at my booking through booking com and there was no information re: the work
I was also allocated a smoking room I do not smoke
7.0 / 10.0
Breakfast was good 👍
8.0 / 10.0
Breakfast was great
Nice if the pool was open but understand that the work have to be done.
Couldn't enjoy the pool are at all wich was of course a disappointment.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Occidental Puerto Banús. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Occidental Puerto Banús. Enjoy the water!
Is Occidental Puerto Banús pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Occidental Puerto Banús?
We found 30 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.
