Urban Boutique Hotel; BW Signature Collection

The breakfast was above expectations. The rooms were clean. The staff were exceptional.

I have no complaints.

Everything. The beds are sooo comfortable. Pillow selection was also nice. I was blown away that they have walk-in showers, that was an unexpected bonus. You can also watch TV how you choose, cable or streaming. They have a kcup coffee maker in all the rooms. The breakfast is pretty good and plentiful for a hotel. Noise level was low, except the occasional loud vehicle. That's to be expected considering the hotel is on a major thoroughfare. The entire staff make you feel welcome and like family.

I literally have no complaints.

It was convenient easy to find

Plenty of parking just seven minutes away from downtown Greenville. Great air conditioning.

Road noise through paper thin walls. Damp and musky. Bottom bed sheet too small to fit the way to soft king bed, came loose many times. The out door corridor had people talking till 11pm just outside our door. When a guest put too much batter on waffle iron the lady attendant walked up to him and said he needs to clean it up. She was also upset when another guest pointed out that all their yogurt was expired. She went and brought out a new box of yogurt and had the guest take one and then returned box to storage- not bothering to replace the expired yogurt on serving line. Sorry this sounds all bad, but it is what it is.