Serenity - Bellevue Gozo

Location, view, size of the apartment

The apartment’s furnishings were a little dated, which did not really bother us. However, the detailed inventory and the replacement values listed in case of damage felt somewhat excessive, as they did not seem to reflect the actual age and condition of the items.

The property was in a great location it was very clean and very welcoming with a welcome booklet toys for the kids to play with & a nice cold bottle of water in the fridge was exactly what we needed after a day in the sun.

The apartment was big and comfortable. There was aircon in the bedrooms. Parking was not a problem

It was very hot in the living room and kitchen due to no air-conditioning. We also had a problem with the front door of the house. We were locked out twice due to other people locking the front door from the inside. The landlord had to be called to open the door for us.

A localização era ótima, as camas ok, a estrutura da apartamento também estavam ok

Para utilizar o ar condicionado tem que pagar 2 euros para 6 horas ou 1 euro para 3 horas isso não havia sido explicado, a água do chuveiro era quente, num calor extremamente forte, o check-in atrasou 3 horas e quando cheguei na acomodação a senhora que fazia a limpeza me respondeu com bastante rispidez que não era problema dela que eu deveria falar com a chefe, eu deveria ter o apartamento as 2 da tarde e só conseguimos entrar as 5 da tarde, quando voltamos para entrar a senhora da limpeza estava terminando de tirar as coisas do apartamento e colocando no carro. Logo o check in atrasou 3 horas, um tempo bastante significativo, que atrapalhou meu roteiro e trouxe desconforto para minha família. A comunicação com a anfitriã foi péssima também. O sofá não era confortável, e os utensílios de cozinhas bem antigo, o forno para assar comida estava sujo.