Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Located at the edge of Hasselt's city center within 1148 feet of Demerstraat Shopping District, this international chain hotel offers accommodations with free WiFi and free entrance to the relaxing health and leisure club.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located at the edge of Hasselt's city center within 1148 feet of Demerstraat Shopping District, this international chain hotel offers accommodations with free WiFi and free entrance to the relaxing health and leisure club.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.7 / 10.0
Excellent(1,871 Ratings)
100% verified reviews
9.0 / 10.0
Perfect in downtown
Location
Room
Services
Some members of the staff (specifically a young lady at the lobby) not very friendly.
9.0 / 10.0
The best staff in a top location. Top restaurant!
Very dog-friendly, even allowed in the restaurant. Excellent restaurant. Superb location. Excellent soundproofing. Q-parking under hotel with elevator access to lobby. Electric car charging (with blue corner charging card). Above all: very kind, professional and helpful staff!!
The bed was very hard. The cleaning lady solved us by adding a second topper.
10.0 / 10.0
Consistent comfort
Have stayed here at least 5x in the past years. Consistently friendly, clean and good value for the money
Nothing bad. I always arrive early from an overseas flight and usually do not need to wait long for my room which is wonderful since I can put up my feet and relax. When I do have to wait, the brasserie is right there and has comfy seats and a TV
9.0 / 10.0
Very pleasant. Restaurant has great food. Be warned starters are very generous size!
I didn't have the breakfast due to an early start.
The room was very clean and felt luxurious. Bed very comfortable and no noise.
The restaurant and bar are one. I would have liked room service or a drink at the bar after 930 pm. I didn't like the carparking. It was a confusing location and it looked locked when I drove down. Very confusing indeed.
5.0 / 10.0
Below expectations, given the reputation and rank of Holiday Inn.
Location is perfect, accommodation is fair
Breakfast – While the breakfast quality was acceptable, the overall experience was extremely disappointing. Despite the receptionist asking us to select a breakfast time the evening before, when we arrived, there was a severe lack of available products due to a large group of other tourists. For a hotel of this supposed rank, this level of disorganization is simply unacceptable. Guests should not be penalized because the hotel failed to manage capacity and ensure that all paying guests receive the full service promised.
Parking – The hotel uses an external parking provider, which caused additional frustration. Because of the breakfast delays and mismanagement, we were forced to extend our parking time, which led to unexpected extra charges. This situation should never have occurred and reflects poorly on the hotel's coordination and customer care.
Overall – We expected a higher standard of service. The lack of planning and poor communication not only disrupted our stay but also resulted in additional, avoidable costs. We believe the hotel should take responsibility for these shortcomings and offer appropriate compensation.
10.0 / 10.0
Super friendly staff, very clean room, excellent breakfast
The people at the check in were super friendly and attentive
In fact everybody who works in this hotel was so friendly and helpful.
Beautiful room and very clean. Very good buffet breakfast
Nihil
10.0 / 10.0
Visited a second time and would come again
The staff was exceptional as always.
The rooms are spacious, as are the beds.
Very nice breakfast.
8.0 / 10.0
Lovely stay
Good air condition, pets allowed, bed for my dog, good breakfast, sauna and gym for using, mini fridge and kettle in the room and buildin big closet, loveseat in the room which could change on another bed, nice walls in the bathroom, friendly staff.
Older type of TV which didn't cast, weak WiFi, overly soft and tall mattress, weak water pressure in showerhead.
9.0 / 10.0
Lovely
Great location in a booming part of town
The room was hot
9.0 / 10.0
Nice visit to Hasselt
Hotel was nice and modern, People on service was gentle and patient.
Breakfast was really good. Beds are cozy.
Although the hotel was listed as if it had parking, this was not the case, parking was next to the hotel but still it was not part of the hotel and expensive.
10.0 / 10.0
Clean and presentable
Clean and presentable, good location and parking underground. Nice area near the dock area and close to the town. Good location and staff were friendly.
Restaurant was fairly expensive, we didn't eat there because of this. And it was closed early on the Sunday after we arrived.
9.0 / 10.0
The staffs are helpful and environment is good for family stay
Lovely staffs
Nothing
9.0 / 10.0
A nice Christmas visit to Mannheim
Another stay at this hotel. We are very satisfied with the service and reception management. We had a problem with noise from the radiators and they immediately upgraded us to a much more comfortable and quiet room. They are always available for any questions. Pleasant service in the bar and restaurant. We are planning a third visit in March.
I can't say I have any objections.
10.0 / 10.0
Our stay here complimented our visit to Hasselt even though the weather was atrocious.
It’s convenient, right in the centre of town but on edge so easy to drive to. Parking is in secure hotel area underneath the hotel in a Q-Park garage. Good was lovely. We chose the game menu, desert was also delicious. Room warm & cosy, warm lighting , good shower and very clean overal. We will come again. Staf was engaging but at the same time professional . Thanks for having us.
Can’t think of anything
9.0 / 10.0
Comfortable and convenient stay
The location was great and the staff were very friendly and helpful. The beds were comfortable and the breakfast was good too.
We usually don't stay in larger hotels, so it lacked a bit of personality. We would have liked a few more family room options.
8.0 / 10.0
Very good
difference of food
the noice at night
8.0 / 10.0
All good
The breakfast was very good me and my family enjoyed it
Hoye car parking price was very high I paid 19 euro. Very expensive
9.0 / 10.0
Superb
Top hotel in het centrum en perfecte kamer
8.0 / 10.0
Comfortable!
Modern, clean hotel room. Quite spacious for one person with a great location in the town center.
10.0 / 10.0
very good overall and we have booked for next year as we are back to Hasselt again
room and restaurant were both lovely, food was good, staff very friendly and helpful, Great idea having the bouncy castle for the kids to keep them occupied.
We didn't eat breakfast at the hotel as it was very expensive at £20 each.
7.0 / 10.0
Staff are great
The new beds are very hard. My shoulders and back hurt every morning.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Hasselt by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Hasselt by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Hasselt by IHG?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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