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Park Hyatt Auckland

Top rated by guests

Bed

Living room

Photo of the whole room

Photo of the whole room

Bedroom

9.2Outstanding

(1,058 Ratings)

"Stunning, spacious rooms. Grateful for the upgrade to harbor view. Central location made my work obligations downtown easy to get to. Service and hospitality from every person in encountered was top n..."

Verified guest

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(1,058 Ratings)

Hotel in Auckland

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Auckland, 1.5 miles from Masefield Beach, Park Hyatt Auckland provides accommodations with an outdoor swimming pool, private parking, a fitness center and a garden.

Amenities at Park Hyatt Auckland

Business facilities

Concierge services

Map of Auckland

city location on map

Nearby attractions

Auckland War Memorial Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.2Outstanding

(1,058 Ratings)

"Stunning, spacious rooms. Grateful for the upgrade to harbor view. Central location made my work obligations downtown easy to get to. Service and hospitality from every person in encountered was top n..."

Verified guest

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(1,058 Ratings)

Hotel in Auckland

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Auckland

city location on map

Nearby attractions

Auckland War Memorial Museum

Available Rooms

About this hotel

Located in Auckland, 1.5 miles from Masefield Beach, Park Hyatt Auckland provides accommodations with an outdoor swimming pool, private parking, a fitness center and a garden.

Amenities

Business facilities

Concierge services

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.2 / 10.0

Outstanding(1,058 Ratings)

100% verified reviews

8.0 / 10.0

Nixe room, friendly staff, great location... but a warm room

Clean, tidy and spacious rooms. The staff are super friendly and the location is fantastic. Breakfast is very nice and quite large.

In general this is a very nice hotel. However, the only thing which let it down was the inability to control the temperature of the room. This is quite important for me as I generally need very cold to sleep comfortably.

7.0 / 10.0

Good in parts. Bad in others

Room. Location. Main restaurant

Hopeless breakfast. Queued to get in. Service awful. Food moderate Expensive for what you got. Good in parts. Very bad in others

10.0 / 10.0

Stunning guest rooms, I’ll be back

Stunning, spacious rooms. Grateful for the upgrade to harbor view. Central location made my work obligations downtown easy to get to. Service and hospitality from every person in encountered was top notch.

There was some noise of banging doors and other people showering I could hear late at night and again early.

10.0 / 10.0

Best place to stay in Auckland

The Park Hyatt was phenomenal. From booking, through to check-in and during the stay the staff were exceptional. We were offered an upgrade and a gorgeous week cake on arrival. The room was stunning and the bathroom etc. were too. Loved it.

10.0 / 10.0

We really enjoyed our stay at Park Hyatt and we can’t wait to come back again soon!

Great service, nice location, very clean, and helpful staff

Nothing!

5.0 / 10.0

Appreciated the Birthday Dessert, Room Hygiene Needs Improvement

Appreciated the Birthday Dessert and the location

We suspected that the bed linen or pillows' covers had not been changed, as there was a strong smell on the pillows and duvet that suggested they were used by the previous guest.

8.0 / 10.0

Overall very good just sewage smell in both rooms and spa staff were a little rude too me

Staff lovely good spot

Toilet smelt Rude staff member on Christmas Day at the lunch

10.0 / 10.0

Will stay again for next special weekend away

Amazing building, huge amount of space

10.0 / 10.0

Lovely hotel, just expensive as a busy weekend, but very cool place to stay

Location was brilliant, room upgrade was appreciated

10.0 / 10.0

Very welcoming and friendly, excellent food and fantastic location.

Very welcoming, very friendly, excellent food and fantastic location.

5.0 / 10.0

Average

Room cleaning was slow or non-existent except when prompted.

10.0 / 10.0

Boujee

Our room was really nice I love the location and the staff were very attentive

The spa facilities were closed and we didn’t get to use them.

9.0 / 10.0

Lovely day for enjoying the terrace and a few drinks

Stunning location, great ammenities. We’ve stayed many times before and always love to come back.

Music in the bar at night was a bit loud to talk

9.0 / 10.0

Very nice stay.

The fitness facilities and pool are very good. the location perfect

The room was not ready at arrival. They offered to call and did not call. The check in was not a smooth process

7.0 / 10.0

A very nice facility overall but we felt well over priced for the experience.

Room was well set out, clean and well provisioned. The overall internal and external sound proofing is great.

Very poor quality pillows and only 4 available. Rooms of this cost need a choice of loft, firmness and perhaps up to 8 pillows overall.

10.0 / 10.0

Top standard

Very clean and comfortable. Great view from top floor

Quality of the food in breakfast buffet is too basic. Please make it exceptional, like everything else in your hotel.

9.0 / 10.0

The hotel staff were all wonderful.

Everything

The surface of the bathtub was not polished properly.

9.0 / 10.0

Worth the money spend

Location

Nothing

1.0 / 10.0

Most disappointing hotel stay I can remember, as a frequent traveler for work/leisure in NZ & abroad

The staff at the living room (casual hotel restaurant) were really friendly and accommodating for our family group.

There were many problems with the basic facilities at the hotel such as heating system, lights, hot water, cleanliness and ventilation, and noise insulation. The pillows/blankets seemed poor quality and thin. We felt cold throughout the stay. We were in a group and there were similar issues in the other room too. The rooms were tired and seemed due for refurb, with black mould in the showers and dirt and dust under the sofa and behind the freestanding bath, dirty cutlery in the mini bar. We paid extra for our young child (who didn't require an extra bed) and no extra towel was left out for him. A very noisy wedding reception in the hotel totally ruined our stay, we got very little sleep that night and it ruined the following day for us. The staff were very unhelpful when the issues were pointed out and very reluctant to accept responsibility or offer a discount. They offered us a different room, but this was done as I was putting my child to sleep when we were unable to move. They tried to fix the lights but couldn't. They offered something in the end to compensate us but only after extensive communication (stressful and horrible to have to go through on top of the issues we had), and they refused my suggested discount. Our child couldn't use the indoor pools due to age restriction, and the outdoor pool was cold and windy with no sun. We also didn't really like the location, not much in the immediate area in terms of fine dining or activities. We ended up eating at the hotel quite a bit as a result and we enjoyed the food and friendly staff there. No kids menu for breakfast which was difficult as the buffet was quite limited/basic, there weren't enough fruit and vegetables for our child on any of the menus at the hotel. Overall the hotel was a massive disappointment, very overpriced for the standard and we will not return.

10.0 / 10.0

Excellent , nothing can compare !

Excellent ! always a to go for us to celebrate our special moment ! From the management , to the rest of the staffs - well deserved genuine appreciation ☺️

9.0 / 10.0

Great location lovely hotel

Great location

Pillows too soft

7.0 / 10.0

Stay was good

Location and cleanliness

Check out was smooth. Duty Manager was not aware of advance payments. It took almost 30 minutes to complete check out

10.0 / 10.0

When you’re sharing a hotel with the entire All Blacks team you know you’re in one of the best hotel

This hotel is next tier amazing. The building itself is an architectural masterpiece with towering atriums reminiscent of a museum. The hydrotherapy room is relaxing and tranquil. Our booking came with breakfast included which was all you can eat- both buffet and order from the menu. Everything was incredible!

10.0 / 10.0

Excellent stay

Very good staff and room was clean and comfortable

10.0 / 10.0

A real treat in the heart of the viaduct

The room was so much larger than I expected! Facilities were very clean. Great full length mirror and loved the walk in wardrobe. We stayed in the harbour view room so it was very special!

My only critique would be the windows aren’t entirely sound proof so could hear the nightclubs until the small hours of the morning but it didn’t bother us too much. Maybe bring some earplugs

10.0 / 10.0

A wonderful escape in the heart of Viaduct close to entertainment shopping and harbour activities.

Great central location and our room had a wonderful view, as well as delightful decor and facilities. Awesome staff and loved meeting ‘Beau’.

Nothing

10.0 / 10.0

I will be back!

Perfect location for our event! Welcoming staff, from the door to the reception! Large room with one of the best layouts I have experienced!

Nothing

10.0 / 10.0

A favourite! Service exceptional. Breakfast best in Auckland.

Service & facilities

Nothing

10.0 / 10.0

the park Hyatt hotel facilities are world class. the dining staff service needs improvement. all other staff are perfect

the hotel is well designed, and the rooms are cozy

the service in the hotel dining areas needs improvement. especially for solo travelers

10.0 / 10.0

We loved our stay here the rooms are amazing the staff are brilliant and so friendly which is what we loved the service

Amazing stay we loved everything

There is nothing not to like it’s exceptional

10.0 / 10.0

World Class - recommending to everyone I know!

Staff, service, amenities all incredible.

10.0 / 10.0

We have stayed at many hotels in Auckland but Park Hyatt is by far the best!

Everything was spot on!! The room was spacious, well designed with high end chattels. The bathroom was top notch. I liked how toilet was separate from the bathroom. The view was extra special! The bed was so very comfy!

Smear marks on the lift buttons

10.0 / 10.0

A quiet stay in a luxurious setting with very attentive staff.

The breakfast was a tasty and satisfying experience

Nothing could be better

10.0 / 10.0

INCREDIBLE

The breakfast was INCREDIBLE

I didn't realise you had to book the roast on the Sunday.

10.0 / 10.0

The comfort of having 24/7 room service defines the word “staycation”! The complimentary hydrotherapy spa during our

We stayed in the king room with marina view for my husband’s birthday. The place speaks for itself. The construction & orientation of room & each space is well thought off. Luxury meets comfort at its best!

I can suggest more fluffy pillows, otherwise everything is amazing.

9.0 / 10.0

Beautiful hotel, central location - met all our expectations

The property was very nice and clean. It was in the central location close to all the major landmarks. Sky city Casino was only minutes away. The rooms were very spacious and the balcony was awesome with a view of the Harbour. The staff was very helpful too. The whole day dining was very accommodated and they served very late night as well. The quality of the food was amazing.

There was nothing really that we didn’t like.

9.0 / 10.0

Would go back for sure loved it

Great food great rooms great staff pool brilliant

Nothing to fault except could be a bit cheaper

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Park Hyatt Auckland. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Park Hyatt Auckland pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Park Hyatt Auckland?

We found 2 amenities for this rental. This includes business facilities, and concierge services.

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