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Hotel Finca Las Hortensias

Top rated by guests

Facade/entrance

8.7Excellent

(239 Ratings)

"Beautiful place, quiet, nice pool. 10-minute ride from downtown, and main plaza. Friendly staff, nice bed. Hot water. I'd describe it as peaceful. I stayed there as I went to a weeding 5 minutes from ..."

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(239 Ratings)

Hotel in Hidalgo, Mexico

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Tepotzotlán, 22 miles from Basilica of Our Lady of Guadalupe, Hotel Finca Las Hortensias has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace.

Amenities at Hotel Finca Las Hortensias

Pool

Internet / Wifi

Parking

Balcony or Patio

TV

Wheelchair accessible

Garden

Family friendly

Free parking

Map of Hidalgo, Mexico

city location on map

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(239 Ratings)

"Beautiful place, quiet, nice pool. 10-minute ride from downtown, and main plaza. Friendly staff, nice bed. Hot water. I'd describe it as peaceful. I stayed there as I went to a weeding 5 minutes from ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(239 Ratings)

Hotel in Hidalgo, Mexico

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Hidalgo, Mexico

city location on map

Available Rooms

About this hotel

Located in Tepotzotlán, 22 miles from Basilica of Our Lady of Guadalupe, Hotel Finca Las Hortensias has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace.

Amenities

Pool

Internet / Wifi

Parking

Balcony or Patio

TV

Wheelchair accessible

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(239 Ratings)

100% verified reviews

10.0 / 10.0

Peaceful

Beautiful place, quiet, nice pool. 10-minute ride from downtown, and main plaza. Friendly staff, nice bed. Hot water. I'd describe it as peaceful. I stayed there as I went to a weeding 5 minutes from the location.

It's nothing about the property but since it was raining the road to reach it was flooded.

4.0 / 10.0

not worth it

location was good and units were pretty clean

even that we booked using booking, they contacted us to send a transfer, but which is very unusual . then at the check out, they asked us to wait until “they review the room”. very rude and unprofessional. never seen this before

8.0 / 10.0

nice

clean

-0-

10.0 / 10.0

It was ok

Everything was ok. The only thing I didn’t like was the lousy noise of the peacocks. The room was very clean. The breakfast was ok.

The lousy noise of the peacock’s in the morning.

9.0 / 10.0

Superb

confort

eat

8.0 / 10.0

Very good

nice staff, good pool, beautiful gardens. very good wifi

shower could be better

9.2 / 10.0

It was a good, but not great stay -- some small improvements would have made a huge impact.

A beautiful little boutique hotel with very well tended grounds. The room was comfortable and spotless. It was a quiet location but not too far from the town. We drove a couple of times, but also took Uber and taxis at night.

There was only ONE had towel provided for two guests and one bath towel each which had to be used also at the pool. The pool was very clean but cold. Even the jacuzzi was COLD. What's the point of a COLD jacuzzi??? Breakfast at the hotel was overpriced and not very good -- too salty to enjoy. And there was ONE complimentary bottle of water for two guests for a two night stay. After that you had to buy it at a cost of $25 per liter, which was a rip-off. Better to charge a bit more and just provide more complimentary items for the guests.

6.3 / 10.0

Second visit to Las Hortensias

Beautiful gardens are very well maintained with peacocks and even rabbits roaming around the property.

This was our second visit to Las Hortensias. The first time was enjoyable, but the service in the restaurant was bad, so the management kindly offered us a small discount on our next visit. We decided to make use of it this time, but when we tried to claim the discount, the staff member said he would find out and let us know, which never happened. We brought up the issue again at checkout and were told that we could only claim the discount while reserving. Which of course is not an option on Booking.com. Unfortunately this wasn’t the only issue this time. Restaurant service was still slow and bad, and the Junior suite felt large but very dated with a green tiled bathroom from the 1980s, broken AC, no fan and plenty of mosquitoes. Also staff started blasting music for the outdoor restaurant at 9am, dashing all hopes of sleeping in. Would no longer recommend Las Hortensias to a friend.

10.0 / 10.0

Una escapada campestre.

La habitación muy limpia el baño también, muy bonito sobre todo la ropa de cama, excelente con edredones nórdicos para el frío. Desayuno incluido muy delicioso y la atención del personal de cocina y recepción calida y servicial. . Un poco lejos del centro de Tepotzotlán pero eso también puede ser un acierto.

Todo lindo

9.0 / 10.0

Muy agradable y nos sentimos muy seguros, volveriamos y lo recomendariamos

Muy bueno el desayuno, estaría super cool si el jugo fuese natural, pero todo muy bien Muchas Gracias En general creo les falta gente en la cocina porque al pedir comida fue algo lento. Muchas Gracias a todos muy amables¡

9.0 / 10.0

Buena

Es limpio y cerca del sitio del evento

Se encierra mucho el calor y no tiene doble cortina, para que se pueda abrir sin que los demás vean hacia adentro, creo q un poco alto elevado el precio en relación a las instalaciones o alimentos del desayuno que debió ser más variado y con mejor sabor

9.0 / 10.0

Muy cómodo

Me gustaron mucho las areas verdes

Todo estuvo muy bien!

3.0 / 10.0

Malo

Nada

Era demasiado ruidoso, la habitación estaba sucia y lo reporte cuando llegué . Había ropa interior en las puertas del mueble

10.0 / 10.0

Lugar limpio, como y cercano al centro de Tepotzotlan

el lugar esta muy limpio y ordenado, el personal muy amable

8.0 / 10.0

Todo bien excepto que algunos miembros del hotel son groseros.

la ubicación y lo bello de la finca

Nos tocó un cuarto retirado y para poder bajar nuestras pertenencias acercamos nuestro auto a la habitación, con autorización del portero, pero la recepcionista fue a "regañarnos" que porque no podíamos utilizar la vía de acceso que usamos sin saber que así se nos había indicado. Al día siguiente ya había clausurado el paso y fue muy problemático acceder a nuestra habitación ya que estaba lloviendo, todo estaba mojado, enlodado y llevábamos 2 niños pequeños.

8.0 / 10.0

Opinion

Los pavoreales

Los horarios del restaurante y solo un lugar para fumar.

9.0 / 10.0

Agradable, cómodo y buena atención

La atención y el desayuno

Que está un poco lejos del centro de Tepoztlán

7.0 / 10.0

No vale la pena

Limpieza, instalaciones

Demasiado ruidoso, ubicación muy lejana, no coincide con lo descrito

2.0 / 10.0

Lugar bonito. Servicio depende del personal

Bonito lugar. Amplio y cómodo. Si el personal ofreciera un servicio mas profesional sería excelente.

Por encima de todo, el servicio. Depende mucho de la persona, algunos empleados son serviciales y eficientes. Otros ofrecen un trato muy déspota, como el de la Sra. Diana Martinez. Durante nuestra estancia (7 días, 4 habitaciones), recibimos un trato muy distinto dependiendo del personal. Por ejemplo, un empleado se negó a jugar las mesas para que comiéramos juntos en la parte de adentro, alegando que las mesas solo se podían juntar en la terraza (en un día super frío). El desayuno incluido es horrible y cada vez que comimos algo frito del restaurante nos enfermamos del estómago.

8.0 / 10.0

Buen lugar. Me volvería a quedar ahí.

El espacio y la alberca.

El baño tenía un olor desagradable. Clóset muy pequeño. Cuando limpiaron la recámara nos dejaron sin toallas 😞

9.0 / 10.0

Lindo lugar!!

Las habitaciones limpias y de buen tamaño. El desayuno sencillo pero suficiente. La amabilidad del personal.

Se salía el agua de la regadera al bañarse.

10.0 / 10.0

Un lugar muy agradable y tranquilo

Instalaciones, habitaciones y el trato de la gente.

Se sale el agua de la regadera al bañarse.

8.0 / 10.0

Muy bonito y agradable

Los animales le dan un toque especial. El personal es atento. Las áreas verdes son lo suficientemente grandes como para pasear. Hay una piscina. El desayuno está rico. La habitación es del justo tamaño. Pasamos muy buenos momentos allí.

Los alrededores del hotel se llevan la palma de las peores carreteras de México (topibaches, baches y baches sin cesar desde la salida de la autopista) En la noche se oye cada cuanto el paso de camiones. A nosotros en lo personal nos gusta más luz cálida que blanca en los hoteles.

9.0 / 10.0

Agradable hospedaje en Finca las Hortensias

Todo muy bien.

Cumplió lo esperado

10.0 / 10.0

regresare en poco tiempo

En general todo me gusto

el horario del restaurante y limitada la carta.

5.0 / 10.0

Tranquilo y estricto

Un buen lugar para relajarse, además de que lugar cuenta con un buen jardín y alberca, es recomendable despejarse un rato.

Que no te dejan hacer uso de ninguna instalación del jardín (bancas, mesas, ni estar en el jardín) una vez alojado después de las 9:00 pm solo debes estar en tu cuarto. Además de la atención del chico de recepción de la noche, súper ineficiente! Siendo los únicos huéspedes la atención del chico era nula. Les faltan poner bancas o adaptaciones en el área de fumar y fogata, ya que solo hay troncos y con la lluvia no hay ni donde sentarse o estar. No había nada en restaurante, el desayuno cero recomendable.

9.0 / 10.0

Agradable

Estaba muy bueno el desayuno, me gustó que hubiera pavorreales en el jardín

Precio un poco alto

8.0 / 10.0

Tranquilidad

Que incluía desayuno y la calidad de los alimentos era muy buena

Que en l entrada si llueve se inunda

10.0 / 10.0

Muy bonito y para descanso

Es muy silencioso, limpio y con mucha aera verde. El desayuno es bastante bueno.

10.0 / 10.0

Ideal para descansar

El desayuno bufete estuvo muy rico y el lugar es muy tranquilo, con un amplio jardín.

10.0 / 10.0

Un lugar increíble para disfrutar de fin de semana 10 de 10!!

La limpieza es excepcional! Las instalaciones muy bonitas. El personal muy atento!

En realidad todo estuvo muy bien.

9.0 / 10.0

Repetiriamos la experiencia sin duda

El lugar es muy lindo, muy amplio, la recamara limpia, el desayuno estuvo sencillo pero rico,estaba templada el agua d la alberca 😊 muy bonito para estar en contacto con la naturaleza.

El cuarto le hizo falta ventilación, la regadera salpico para todos lados 😬, la alberca es pequeña para el lugar tan amplio, a las 6 cierran el restaurante y la alberca 😔. Tuvimos que salir a buscar algo para cenar

10.0 / 10.0

Excelente lugar para descansar

Me gustó mucho este hotel, para poder relajarnos apartándonos un poco del ajetreo de la ciudad, muy bonito, la comida muy rica, la piscina muy limpia y el agua tibiecita, muchas gracias por todo

10.0 / 10.0

Descanso tranquilo

Buffet en desayuno 😋 Estacionamiento seguro Grandes jardines con pavorreales Alberca con jacuzzi

9.0 / 10.0

Todo muy bien, recomendable!!

Los 3 cuartos en el mismo lugar, todo muy bien

8.0 / 10.0

Bien, gracias.

Puede mejorar la cantidad.

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