Hotel Emily
Top rated by guests





9.1Outstanding
(361 Ratings)
"Location and view are amazing. Really clean hotel and friendly staff. The surraunded area is very safe, nice to walk arround."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located opposite Pachuca’s iconic Reloj Monumental, Hotel Emily offers spacious accommodations with excellent city views and free Wi-Fi. It has a fitness center, a 24-hour reception desk and free private parking.
Business facilities
Airport transportation available
Shuttle available
Concierge services
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Top rated by guests
9.1Outstanding
(361 Ratings)
"Location and view are amazing. Really clean hotel and friendly staff. The surraunded area is very safe, nice to walk arround."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Location and view are amazing. Really clean hotel and friendly staff. The surraunded area is very safe, nice to walk arround.
Just in the restaurant the michelada quality was really poor.
8.0 / 10.0
Very comfortable beds. Mostly clean.
Breakfast was very minimal and quality is lacking. Water drain problem for both sink and shower.
9.0 / 10.0
The Hotel Emily is the best choice in the historic district located on Plaza de la Independcia and a few blocks from Plaza de la Constitusion, the heart of the old town. If you are visiting Pachuca to discover the history of this fine old gold and silver mining town, this is the place to be. Nice reasonably prices on site restaurant serves breakfast, lunch and dinner and several others nearby.
Our room had a great view of the old clock tower and lively plaza. Windows open for fresh air which is a plus. Although clean, the room and bathroom are exceedingly small. The room has adequate blackout curtains but there are several appliances with standby lights that may require a light sleeper to wear a sleep mask. There is a dangerous ledge entering the bathroom and the rug-tile separator is high. Wear flip flops!
10.0 / 10.0
fantastic, the hotel is beautiful inside and out, the staff is so friendly and helpful, comfortable beds, it was definitely a pleasant stay, there is a lot to eat and see outside the hotel, definitely a must
nothing
9.0 / 10.0
Buffet breakfast was not included had to pay an extra fifty pesos per person, but all in all it was fine. Definitely the location was a great easy access to everything.
The hotel was not full I felt we should have been given a better room. We were given one at the end of the hallway in a dark corner. The room had no view but to a construction site. The bed was a bit hard for my liking. Other then that it was a good value.
10.0 / 10.0
We have stayed at Hotel Emily 3 or 4 times now and love it. Its a great location and the people are very friendly and helpful.
The only negative I can think of is the piano player is a bit loud in the restaurant, and then don't always have a full section of wine, but what they do have is good.
10.0 / 10.0
Customer service and location easily compensate for minor issues encountered, such as a broken room safe that was quickly replaced. The tour desk offered great day trips cheaper than nearby travel agencies. We highly recommend the Emily.
Orange juice or bananas were not available on included breakfast. The was no toaster for sandwich bread.
5.0 / 10.0
Internet didn’t work, it smelled cheap fragance, bed uncomfortable
10.0 / 10.0
We enjoyed the breakfast, lots of choices, attentive wait staff. The location is excellent. The room is always clean and sanitized which meets the Covid Protocol. The front desk staff was helpful in arranging tours and transportation.
10.0 / 10.0
The location, free parking under the hotel and the staff are all excellent. Its got that perfect blend of old world feeling and new world features like good wifi. This is the second time I have stayed there and will certainly stay again. Pachuca and Hotel Emily don't get a lot of foreign tourists compared to other parts of Mexico, so knowing a little bit of Spanish goes a long way. But the benefits of not having other foreign tourists around you and having local prices on everything and genuinely friendly people that want to help you, lets you know your have traveled somewhere.
The only negatives we could find was the bright lights from the outside restaurant tent shine into the restaurant, and there wasn't a large selection of red wine, but the ones they had were great, and excellent value.
10.0 / 10.0
The staff was EXTREMELY helpful and kind. The location is superb. Linens and bed are fabulous!
10.0 / 10.0
Location and breakfast were really enjoyable. Friendly greeting staff that made suggestions that were ideal for me.!
Nothing
8.3 / 10.0
The view of El Reloj is very good.
7.0 / 10.0
Location is great and the fact the hotel has its own parking lot is great too. Good number of business around the hotel.
There was kind of a festival in the plaza outside the hotel and the music was very loud. Fortunatelly it ended up around 10:30pm.
I do not recommend this hotel for people that finds difficult to sleep since the clock that is in the middle of the plaza outside the hotel sounds every hour.
8.0 / 10.0
Está súper ubicado
La habitación estaba mega calurosa no se podía dormir
10.0 / 10.0
Tiene buena ubicación el hotel, la habitación que nos dieron estuvo muy bien y el personal es muy amable.
El estacionamiento es reducido
10.0 / 10.0
El mejor hotel ubicado en el Centro de la ciudad, por un poco mas con vista al reloj emblemático de esta ciudad,
el bell boy super atento junto con la recepcionista en turno fueron muy buenos guías de turista. las camas y almohadas a si como todas las cobijas no pasamos fríos!
Lo único malo fuera de lo hermoso del hotel el Reloj emblemático sonaba cada 15 o media hora durante toda la noche.
9.0 / 10.0
Todo, es un Hotel completo y muy bonito. La habitación muy comoda el personal muy amable y hasta me prestaron una maquina para trabajar.
Un poco la salida del estacionamiento pero fue mas por la afluencia de vehiculos
10.0 / 10.0
Hermoso el hotel, habitaciones amplias y limpias. Personal excelente.
9.0 / 10.0
La limpieza y lo cómodo de las camas. Muy amable la señora Maribel en el restaurante, es una gran guía de turistas
Me hubiera gustado que mi habitación diera al frente de la plaza del reloj
10.0 / 10.0
Ya es la segunda ocasion que me hospedo en este hotel, lo que me gusta es la ubicacion, que es centrica
No tengo ningin comentario negativo
8.0 / 10.0
La ubicación y la excelente atención del personal
Que el baño no funcionaba bien, hubo mucho ruido fuera de las habitaciones por la mañana y el servicio de desayuno fue poco eficiente
10.0 / 10.0
Céntrico
Nada
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Emily. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Emily pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Emily?
We found 4 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, and concierge services.
