Victoria Retreat
Top rated by guests





8.7Excellent
(11 Ratings)
"Water in bath should be 4°C more hot,"
Verified guestDon't miss out! Price and availability may change
2 guests · 12 bedrooms · 12 baths
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Victoria Retreat is chalet in a spacious garden with very good behavior. The chalet is located in the center of the quiet village of Vercorin.
Free WiFi/internet
Free Parking
Non-smoking
Gym
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Sauna
Family friendly
Safe
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(11 Ratings)
"Water in bath should be 4°C more hot,"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Nice location, good food.
Sauna & SPA were not included in the price.
Jacuzzi was OK but was too far from the room.
The room was not really dark at night, because there were no shutters/blinds.
Beds were comfortable but too short for us.
8.0 / 10.0
The location is great, recently renewed and with a lot of nice common places
Parking spots beyond the hotel are very convenient
It is possible to have dinner at the hotel (69 CHF per person + water and wine) and it is nice
Private spa available for 2 hours (charged separately) is a very nice experience
Room not so big, but nice and with a nice shower
Heating system in the room was switched off when we arrived and the room was cold for the first 2/3 hours, same happened the day before when we got back in the evening
Breakfast is nice, but a bit hard to find things around as they are on different tables around the room
10.0 / 10.0
Water in bath should be 4°C more hot,
very friendly staff, perfect location, living style outstanding, condition of hotel perfect.
2.0 / 10.0
- the food in the restaurant was extraordinary
- the lady and gentlemen doing the massages in the spa were absolutely fantastic
- the rooms was very nice and clean
- the service in the restaurant was dreadful
- we asked for a table for dinner for 20:30 - we were told that 19:00 was the latest
- we first ordered white wine and then moved on to red; the waitress poured the new wine into the same glasses we had our white wine in
- we ordered a cheese platter and a parfait for dessert; the cheese platter had a massive hair in it and the parfait was served much later then the cheese. When we asked for the dessert to come together we were told by the owner that it is common practice to have the cheese before. When we questioned it the owner was very arrogant and unfriendly
- we went for breakfast (well within the time when breakfast is served); we had to fight for coffee cups, plates, bread, etc. The food was all gone and no effort was made by the staff to replenish the food
- we were never made aware that a market takes place on Sunday morning and that we had to move our car from the hotel parking otherwise we would have been stuck for the day
- Upon trying to check-out (at the stated check out time of 11:00) we had to wait for 30 minutes to find somebody to check us out
- When we were asked about our stay and we pointed a few things out to the owners that we did not like they came up with plenty of excuses of why we were wrong
9.0 / 10.0
The staff was extremely kind, friendly and helpful. You feel that they do it from their heart!
Our room was a bit small.
9.0 / 10.0
Splendid spa (hammam + sauna) that one can privately use, massage opportunity (massage was good but organisation was not well done, however in the end we got our massage :-D), rooms are cool and well furnished, very good quality food (fresh salad and vegetables, variation of fish, meat, cheese) in the restaurant, and the staff was extremely helpful and welcoming.
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6.0 / 10.0
Rooms are comfortable and cosy
The sauna costs an extra 60chf to be used!
At dinner, our starters were still frozen (!) and we hardly got an apology. The lady who owns the place is not welcoming
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this chalet has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this chalet?
Parking is not specified as an available amenity at Victoria Retreat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this chalet?
We didn’t find pool listed as an amenity for this chalet. It may be worth double checking if a pool is important for your stay.
Is Victoria Retreat pet friendly?
Unfortunately, this chalet is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Victoria Retreat?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, gym, and heating.
