Elephant Hotel

lovely decor- accommodating staff- very clean

Nothing bad at all

Very clean and comfortable room, beautifully decorated. Very nice pub. Good breakfast too. Staff were very accommodating

It was a lovely size room, it had tea making facility's, bottles of water, and biscuits. the breakfast was very nice. It also had very nice gardens to sit in.

Location was good and the breakfast was tasty but only warm

The place looks very tired with stains on the curtains in the breakfast room and stains on walls and carpets. The shower was too hot and you couldn't alter the temperature! (it was 38oC outside!) The bed was not comfortable. There was a tiny desk fan which did nothing and you couldn't open the window fully so it was a very warm night so didn't sleep much. The girl on reception spoke so quietly you couldn't hear what she was saying. Not welcoming at all. I had to ask what time was the breakfast served and where. The bottles of water in the room were warm. Toilet roll holder was hanging off in the bathroom due to a large crack in the tiles and the towel radiator was leaking and lots of hard water scale all down one side and the room wasn't very clean. The bar closed at 10pm which I thought was pretty early especially as it is August! The staff packed up, locked up and sat outside drinking and smoking near us which I thought was unprofessional. I gave my feedback but was just told this would be fed back the manager. Not even the offer of a refund or part refund.