Laborie Estate

The Spa was the best

Helpful staff, very comfortable facilities and ideal to have a restaurant within the premises.

Communal Aircon temp throughout the rooms

When we arrived, i found out I had booked a week later than our actual arrival date. Despite this the staff had us checked in , in an hour and gave us an upgrade. The food, staff and ambiance of the place was superb. We took a talk through the vines and met the actual wine farmer and had a lovely chat. Its such an authentic place and not at all pretentious or corporate. I would highly recommend staying here. Besides that the place itself and the views are just stunning! The rooms were also spacious and had beautiful views of the mountain and vineyards. We had a wonderful experience.

It was perfect - no comment here.

We had two rooms, with another couple, friends of ours. One room had no main building key, no alarm key, no safe key and the AC unit leaked water over the bed in the middle of the night. There were no staff on duty so no one to call. Also there was nowhere to eat at all in the Hotel on Sunday night, nothing at all. We know the Italian recently burnt down but having no eating facilities was not acceptable. Sorry but we expected more.

See above