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Hotel Borda Cuernavaca

Top rated by guests

Balcony/Terrace, Photo of the whole room

View (from property/room), Swimming pool

Pool view, Swimming pool

Bed, Photo of the whole room, Bedroom, wardrobe

Restaurant/places to eat, Breakfast, Buffet breakfast, Buffet breakfast

8.1Excellent

(1,833 Ratings)

"Great value and staff."

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(1,833 Ratings)

Hotel in Cuernavaca

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Borda Cuernavaca is 1 block from Cuernavaca city center and offers an outdoor pool and hot tub. WiFi is available in public areas and is free of charge.

Amenities at Hotel Borda Cuernavaca

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Family friendly

Map of Cuernavaca

city location on map

Nearby attractions

Six Flags México

Estadio Olímpico Universitario

University Museum Contemporary Art

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(1,833 Ratings)

"Great value and staff."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(1,833 Ratings)

Hotel in Cuernavaca

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cuernavaca

city location on map

Nearby attractions

Six Flags México

Estadio Olímpico Universitario

University Museum Contemporary Art

Available Rooms

About this hotel

Hotel Borda Cuernavaca is 1 block from Cuernavaca city center and offers an outdoor pool and hot tub. WiFi is available in public areas and is free of charge.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(1,833 Ratings)

100% verified reviews

10.0 / 10.0

Great value and service.

Great value and staff.

Nothing.

3.0 / 10.0

Customer No-Service. Sadly ineffective.

Housekeeper (Paola) was great. AC was cold. Good location. Mattress was comfortable. Good water pressure. Nice lighting around the bed. Due to thunderstorms, the electricity shut down but the generator kicked on immediately, so no worries.

We booked and paid in advance for Thursday - Monday. I will never pay in advance for an entire stay again! Lesson learned. The AC is poorly located. Where the bed is placed, the airflow is poor - hottest part of the room. Additionally, they take your license for the entire stay in exchange for use of the remote that controls the AC unit. We paid extra for the room with a jacuzzi tub. It is located right next to the elevator. The jacuzzi worked one night, then leaked all over the floor. Judging by the tile peeling up and mold in the access area under the tub, this has happened before. The front desk immediately sent Angel up to check it out. He didn't fix it but he did mop the floor and kindly replaced the towels we used to sop up the water literally all over the room. They inferred that the leak underneath the tub was OUR fault. That was upsetting bc we have a jacuzzi tub at home & we are well aware of how they work, etc.. I should have taken photos so you could see the mess, but we were trying to keep water from running everywhere. They offered us a pitiful 30% discount off their breakfast menu. This is also upsetting bc Breakfast was included in our rate! The breakfast included was very sad: tortilla chips smothered in salsa verde, with a tiny bit of refritos/beans and coffee. No protein except for the tablespoon of refritos/beans. I asked for an egg along with it, and was told that I needed to pay extra for it. One egg was $185mxn/$9.25usd! (We have plenty of eggs in Mexico, by the way.) We explained all of this to the front desk person. She assured us the Manager would contact us. He/She never did. No kleenex in the room. Super cheap bathroom tissue. 2 small windows in our room located at the top of the wall, right at the ceiling, so you cannot see outside unless you stand on the jacuzzi platform. Needless to say, our experience was not at all what we paid for. Definitely not at all what we anticipated from the other reviews.

7.0 / 10.0

Good

Location was good. Clean hotel. Nice views from the room. big room.

the water of the shower was cold! I did get hot water until the shower was running for 30 min and that was a GREAT waste of water. the next room was smoking and it support to be smoke free hotel. All his smoke was coming to my room. there is no refrigerator in the room.

8.0 / 10.0

Good option if you are visiting Cuernavaca

For a day or two to explore town is good hotel.

The restaurant service was limited. It was a low season.

6.0 / 10.0

Pleasant

Location and staff

Sucio

1.0 / 10.0

Very disappointing and will not ever stay there again

There was not a single redeeming factor

Location: It was out of the way from town, lots of steps to reach the city. Room: Totally outdated, sparse, there was not a single seating area inside of the room . Closet with not even a hanger . One electrical outlet in the room. TV with few local channels and remote control barely worked. Black out Drapes for windows were raggedy Bathroom: Big counter was the only plus . Shower did not have light and no hot water . Strong sewer odor. Staff : Totally unengaged and apathetic.

9.0 / 10.0

Superb

Good location, balcony with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality ratio

No hot water in the shower, very basic facilities

7.0 / 10.0

ok for a chill weekend, but nothing wow

the location is good. you can walk to the historic center in about 10 mins. it has a very large balcony.

the room wasn’t very clean (mystery marks on the floor and hairs in the shower when I arrived). the bed was a little hard for a side sleeper. the rooms furniture and decore is dated but fine. the TV in the room was old and I was not given a remote for it so I had to use the buttons on the TV. it would have been nice to have a fridge in the room but there wasn’t one.

7.0 / 10.0

Fair

Cleaning and very good room

The shower is not good. the device sparkling was terrible. Hot water takes too much timeto be ready. Restaurant service was open until 22:00 and in theory should be 24 hrs.

5.0 / 10.0

Passable

not what you see in the pictures at all. very loud. beds were uncomfortable. AC unit hardly worked

3.0 / 10.0

Poor

Close to downtown

Bad Service , old beds, wrong google maps location, non recommended for family at all, and you need to give your keys everyday if you want the room to be clean , that is Mandatory

6.0 / 10.0

Great location with little care about guests

Great location and size of the room. Housekeeping

Staff at the desk was not friendly and didn’t seem to care too much. Borderline rude. Music at the restaurant downstairs would not let you sleep. Food at the restaurant mediocre at best. Overall no one really cares about the comfort of the guests…

9.0 / 10.0

I really enjoyed the stay. Clean rooms with nice views of one of the gorges in town.

The hotel was very clean and the location is excellent.

8.0 / 10.0

A family, quaint hotel in the heart of Cuernavaca!

The best is the location, in the center of Cuernavaca. Also I liked its personnel, especially Margarita Gomez at the kitchen very efficient and extremely courteous, also her staff…kudos to Margarita, Jennifer and other. Also people at the reception.

Everything was fine.

5.0 / 10.0

Passable

el aire acondicionado no funcionaba

10.0 / 10.0

Exceptional

All around great place. Kitchen above and beyond.

2.0 / 10.0

Very poor

Nothing

Everything

9.0 / 10.0

Perfect location, amazing value and great amenities

cheap clean great facilities and secure

internet does not work

6.0 / 10.0

At check out, the staff said I didn’t pay in full 😡

Just a few channels in the tv, there was not iron, no window, the staff wasn’t really friendly

Tv channels, location, room, staff

7.0 / 10.0

With a great location, poor conditions. I want to return to the city.

location

bed is hard, had trouble operating the spa, air conditioning couldn’t be adjusted.

10.0 / 10.0

Exceptional

.

.

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