Hotel in Douglas
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Overlooking Douglas Bay on the Isle of Man, this hotel has a piano bar and large lounge and a conservatory that features panoramic sea views.
Amenities at The Empress Hotel
Business facilities
Free WiFi/internet
Non-smoking
Heating
Bar
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Douglas
Available Rooms
Ratings and reviews
100% verified reviews7.0 / 10.0Good·Mar 2026
most of the hotel was good ,
hall ways looks a little tired , didnt have coffe available at the bar /reception which would have been nice after a walk
only available downstairs till 10.0 bar didnt open till past 11 , so just that gap , also the bar area or front area was a lovely veiw to sit there and drink coffe
Smell in the bathroom which was a little musky , we put down to the shower curtain , put you off going in there so maybe these could be looked to be changed or cleaned more regular
9.0 / 10.0Outstanding·Mar 2026
Excellent breakfast. Food in the restaurant and piano bar was very good.
The pillows were hard and flat
10.0 / 10.0Outstanding·Mar 2026
It’s a lovely old period place, don’t expect even floors and perfect corners, it’s showing signs of its long history but we loved it
Nothing. This island is unique and beautiful and in a little bit of a charming time warp. If you’re looking for the Sheraton it’s not that but it’s quirky and spotless with fantastic staff.
6.0 / 10.0Average·Mar 2026
The staff were superb! Couldn’t do enough to help. They were incredibly friendly and always went the extra mile for help us.
The property itself is quite nice but it didn’t suit our needs. Corridors are narrow and the lifts are minute which makes moving about with a pushchair very difficult (we were travelling with a young baby). The family room was also very very small. It consisted of a double bed, single and a cot. There was barely room to move. The sea view rooms where a relative was staying were much more spacious. Also, the hairdryer in our room was one of those old fashioned ones you’d get in the bathroom and it barely blew air out.
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Top rated by guests
8.1Excellent
(1,636 Ratings)
"It’s a lovely old period place, don’t expect even floors and perfect corners, it’s showing signs of its long history but we loved it"
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