Best Western Hôtel De La Cité & Spa
Top rated by guests





8.4Excellent
(1,530 Ratings)
"Everything was very well organized , clean . Stuff was very friendly and helpful"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
The Best Western Hôtel De La Cité & Spa would like to welcome you to a relaxing setting located only a 10-minute walk from the medieval town of Guérande.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Accessible Parking
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,530 Ratings)
"Everything was very well organized , clean . Stuff was very friendly and helpful"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Large comfortable room and bathroom. Quiet location. Friendly helpful staff. Locked bicycle shed. Good buffet breakfast, especially freshly squeezed orange juice, nice bread, fresh fruit.
A bit out from the old walled town (1 kilometre walk each way).
7.0 / 10.0
Great location, a 10 minute walk from city walls and old town. Clean and spacious room. Restaurant Les Terrasses next door offers good food/drinks at reasonable prices.
I couldn’t get A/C to work, so spent an uncomfortably hot night. Only paper cups available in room for tea/coffee. Breakfast was a bit steep at €16+.
8.0 / 10.0
Facilities, breakfast, spa , gym , parking
8.0 / 10.0
Overall comfort
Pool closed one day, breakfast overpriced
9.0 / 10.0
Lovely area and so nice to be able to sit outside and have breakfast. Staff were friendly and helpful.
Temperatures were high while we were there and it would have been nice if the room had a fridge.
6.0 / 10.0
El personal no era massa amable
10.0 / 10.0
Everything was very well organized , clean . Stuff was very friendly and helpful
7.0 / 10.0
This was a typical Best Western hotel. The bathroom was very dark and had a black basin and dark grey walls and floor, which was a little strange. The shower could not be put at a convenient level as it kept sliding down, which was very annoying. The breakfast was very good and with plenty of selection of food. It was an easy walk into the walled city Guerande, with plenty of restaurants to choose from.
The bathroom facilities could have been better, as described above.
8.0 / 10.0
location and access, proximity to center
welcoming staff
modern building with no charm
7.0 / 10.0
Convenient and adequate
Breakfast was OK coffee ma hines were poor
8.0 / 10.0
late check-in. breakfast included. was able to change spa slot
10.0 / 10.0
Always a pleasure to stay in this Hotel
9.0 / 10.0
comfortable and clean
small breakfast area
8.0 / 10.0
it was modern, clean and close to our wedding venue
the only negative was the dark decorations, tiles in the bathroom but really no negatives
8.0 / 10.0
very good value. easy access. nice walk to the Cité. Massage in the spa booked at short notice was excellent. our second visit in two years and i have no doubt we will stay again. thank you
10.0 / 10.0
This is always a great hotel to stay in before returning to the UK by ferry. Staff are impeccable, nice small swimming pool, safe and secure parking.
The restaurant was closed because it was Sunday. C'est la vie. Wifi kept dropping out
10.0 / 10.0
Everything, it was perfect... Quite place in the morning. I RECOMMENDED 100% THIS HOTEL.
No comments
4.0 / 10.0
The swimming pool a good bonus and a reason for choosing hotel. 2nd day locked nd receptionist said she didn’t have key.
Room very tired. Cleaned well. Bed very uncomfortable although pillows good. Breakfast room uncomfortably crowded with no distancing. Staff levels low.
6.0 / 10.0
Cleanliness
Internet is not working well
1.0 / 10.0
Decent beds
The hotel was understaffed and the few staff was underqualified
No service during the stay
Cheap bathroom and toilets
Poor breakfast
5.0 / 10.0
Bombarded with emails re paying extra to check in before 15.00 = impertinence - ridiculously late check-in!
Phoned to book - told not available. Reminder received later same day.
Another reminder received following day. Responded saying "Yes I want it. Enough tomfoolery!" Confirmation of acceptance received ["Why was I told not available?"]
Another reminder received DURING our stay.
YET ANOTHER REMINDER RECEIVED TODAY 3 DAYS AFTER OUR STAY ENDED
SLOPPY MANAGEMENT
NOT RECOMMENDED
8.0 / 10.0
The staff were friendly and did their best to speak English for me. The rooms are reasonable and beds are comfortable. Walk in shower is nice touch. Nice to be able to open room windows wide open. Not a bad location. Its not in town centre but only a 10-15 minute walk to town.
Rooms should have refrigerators. Prepacked COVID breakfast was pretty poor.
7.5 / 10.0
Freindly staff & good facilities. We didn't have time to try the spa but it looked like it would be very nice. Breakfast was very well organised with a huge amount of choice of food & drink. It was all very fresh and plentiful. Our room was quiet and cosy. The shower room is very large with a drench & hand held sprayers. Plenty of parking on site. Lots of good restaurants within easy walking distance.
Would probably stay again.
Overall very clean, my only grumble would be the inside of the toilet door could door with cleaning.....it's very close to the toilet bowl...I'll say no more!!
9.0 / 10.0
L’accueil
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Hôtel De La Cité & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Hôtel De La Cité & Spa. Enjoy the water!
Is Best Western Hôtel De La Cité & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Hôtel De La Cité & Spa?
We found 29 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
