Tru By Hilton Little Rock West
Top rated by guests





8.8Excellent
(181 Ratings)
"Our room was great. Had plugs for cell phones and tablets. I liked the window shades. Much better than curtains. Our bed was very nice and comfortable. I enjoyed our room being cheerful. Very nice br..."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Tru By Hilton Little Rock West is offering accommodations in Little Rock. With free WiFi, this 3-star hotel offers a 24-hour front desk. The property is non-smoking throughout and is located 12 miles from Little Rock Zoo.
Business facilities
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Top rated by guests
8.8Excellent
(181 Ratings)
"Our room was great. Had plugs for cell phones and tablets. I liked the window shades. Much better than curtains. Our bed was very nice and comfortable. I enjoyed our room being cheerful. Very nice br..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Its was clean and in a convenient location
Bed was very uncomfortable, blinds were stuck closed.
10.0 / 10.0
Our room was great. Had plugs for cell phones and tablets. I liked the window shades. Much better than curtains. Our bed was very nice and comfortable. I enjoyed our room being cheerful. Very nice breakfast also.
I was surprised about the WiFi they offered. To get it at no cost, you filled out a lot of personal information. If you choose not to fill out the form and still want WiFi, you are charged $4.99.
7.0 / 10.0
Location
Room wasn’t very clean. Blood on the comforter, long black hair on the sheets, and the bathroom sink was dirty.
3.0 / 10.0
Toilet plugged up and they didn't have anyone to fix it or even a plunger in the hotel! What hotel doesn't even own a plunger?!!! Was told we could use the dirty bathroom next door some people just checked out of and hadn't been cleaned!!! I said no, then was told could use toilet in a new room and was given keys to it that didn't work! Wound up using public restroom on main floor! Now I see two $25 charges on my CC from them which make no sense. Breakfast was crummy too!
10.0 / 10.0
that staff was excellent .they all had smiles and treated everyone like family
10.0 / 10.0
The crisp clean layout along with all of the services provided.
Nothing
1.0 / 10.0
The location and the staff.
Everything else. I’ve never been so uncomfortable in a hotel stay. None absolutely none of the furniture was comfortable and the bed was hard as a rock. The pillows on the bed didn’t support my head one bit. This is just a a glammed up cheap hotel. Shame on you Hilton.
4.0 / 10.0
Staff was very helpful and friendly
The beds were awful. They very hard. We stayed at a Tru in Knoxville and had a wonderful experience and the beds were very comfortable however the tru in Little Rock had very uncomfortable beds
10.0 / 10.0
Great service and excellent installation. Breakfast is delicious.
9.0 / 10.0
n/a
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8.0 / 10.0
Location was good, room smelled like new. Room was clean, bed was good.
Breakfast was only so so. Shower leaked all over the floor. Hotel didn’t have the standards that we had at the Tru Hotel as the one we stayed in Asheville Va.
1.0 / 10.0
Clean
I was locked outside my room unless I told the front desk lady to open door. Keys wouldn’t work until the next morning. The beds where super uncomfortable
10.0 / 10.0
I loved how sweet the receptionist was as we arrived and the hotel was so clean. Coffee and breakfast was amazing. I've marked this as a favorite in my places to stay.
I liked everything about this place.
8.0 / 10.0
Water pressure was amazing, but the shower door didn't shut well. Room was smaller than expected.
10.0 / 10.0
The front desk lady is awesome!
They should sell Diet Dr Pepper!
10.0 / 10.0
It a very nice place very clean staff was amazing.
9.0 / 10.0
New, updated layout.
Not a whole lot of parking spaces.
10.0 / 10.0
Lobby was great for hanging out with the group. Also for dining. Used the fitness center 3 times. Breakfast was good. The omelets were a nice surprise. Rooms were clean and fresh. TV was huge! Location was perfect!
Room was tiny. But we ate and visited in the lobby. Also it is difficult to see from the road.
10.0 / 10.0
I loved the layout of this hotel. The room was amazing and so we’re the amenities.
The shower leaked outside the door
1.0 / 10.0
Even though I requested a late (10:00pm) check-in, and booked for 4 people, they overbooked the hotel and only had rooms with a single King-sized bed. How were we supposed to sleep 4 people in one bed? It was also frustrating that the receptionist ran my credit card before telling me this. When I asked if they were able to help me find another hotel that could accommodate 4 people, I was met with a blank stare. Very badly done!
7.0 / 10.0
continental breakfast/ gym
no pool/ no suite options
10.0 / 10.0
It had excellent staff, courteous and upbeat. The breakfast was excellent, had a lot of choices, the room was clean and the bathroom was spacious for our group. They had a lot of snack options for purchase and 2 microwaves incorporated into the front desk. It had plenty of seating as well.
There was not really anything I did not like about this property and staff.
8.0 / 10.0
The hotel had nice decor and clean.
The room was small not much storage space for my bags and there are no microwaves in the room, i was on the 4th floor and had to go down to the lobby to use the one microwave .
8.0 / 10.0
Friendliness of staff and size of room.
Mattress was very firm and uncomfortable. Not the plush that I'm used to at a Hilton product.
9.0 / 10.0
I love the TRU hotels because they are clean, contemporary and simplistic yet totally satisfying. There is no carpet on the floor which I love. This means no weird smells, and no cooties buried within. Breakfast is everything you need, and the whole vibe is that of community.
one thing that concerns me about this particular property is the shower and the potential for mold. Another is the high pitch constant ring the refrigerator was giving. I ended up unplugging it. had I brought my dog, he would not have liked it.
10.0 / 10.0
Very clean and breakfast was great!
N/A
5.0 / 10.0
Convenient
Our ironing board was broken and we asked for a replacement on Thursday evening and at the time of our departure on Saturday we still hadn’t received the replacement. The person at the desk on Thursday clearly did not want to find one so he said he would leave it for the night shift guy. Also had to get clean towels at the desk because there is no housekeeping service but every 4th day. Not sure we would stay here again or recommend to friends and family.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Tru By Hilton Little Rock West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tru By Hilton Little Rock West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru By Hilton Little Rock West?
We found 1 amenities for this rental. This includes , and business facilities.
