House in Greer, SC
Reasons to book
About this house rental
GENERAL HOUSE RULES - SEE FULL HOUSE RULES AND HOUSE MANUAL (under RENTAL AGREEMENT)
Suitable for children (0-12 years)
Not suitable for pets
No smoking
No parties or events
No groups, sports teams, chaperoned kids (only individuals, families, business travelers can book; request a special booking if you don't fit these guest types)
Take shoes off
Basic wipe down bathroom, kitchen after each use
Reduce, reuse, recycle
Please read and agree to the entirety of these House Rules and the Home Help Guide. A printed copy is in the home on the kitchen counter or hanging on the laundry room door hooks.
THIRD-PARTY BOOKING AND GUESTS NOT ALLOWED TO BOOK:
Unfortunately, Sports Teams of chaperoned youth that are not family are not allowed to book. You may not book the house if you are not present the entire time with your group as a guest. If you are a work group, you must send your company’s legal information.
WONDERFUL GUESTS!
Please leave the home as you found it. Remember this is my personal home, not a rental property. Please respect and care for my home as if I am present. Thank you!!!
LOCAL ACCOMMODATION TAX
Booking price includes local 3% accommodation tax not paid in your booking.
SAFETY AND SECURITY ISSUES
Host may require official photo ID of all guests upon check-in.
If the police or security personnel are called for any reason, or guests cause reports of disturbance in the neighborhood by neighbors or the Homeowners Association (HOA), guest fully forfeits the entire security deposit and entire rental payment without refund due to the time and expense of managing the situation and consequences imposed.
GUESTS AND VISITORS
No outside, third-party guests or invitees or visitors on property for the protection of everyone's safety and my home. For our purposes guests are defined as any individual, whether staying the night or not, that comes onto the property (common areas, garage, listing itself).
OCCUPANCY LIMIT
Please ensure you have entered the exact number of guests to get the actual rental price. No additional guests may enter the home if they are not on the reservation and additional guest fees are paid unless given approval in writing via message. If unregistered guest are on or in the property, you will be required to vacate the property with no refund or a $150 minimum fine per guest depending on the length of your booking, will be assessed if extra guests are found on property. This is a serious safety and security issue.
For our purposes guests are defined as any individual, whether staying the night or not, that comes onto the property (common areas, garage, listing itself).
EXTENDED LONG-TERM STAYS - HOUSEKEEPING
For extended stays over 1 week, housekeeper/co-host/property owner/manager will enter the house (scheduled) weekly to water/check plants and do a basic cleaning check/wipe down which is included in the extended stay cleaning fees.
SHOES OFF
Please remember to ALWAYS take off shoes. Please respect that this is not simply a cleanliness issue for me, but a allergy health issue and a cultural issue.
DEEP CLEANING
Please avoid deep cleaning and repair issues and extra charges such as but not limited to:
• Dirty kitchen appliances and dishes
• Excessive rearranging the home
• Carpet stains
• Furniture stains
• Smoking or drugs in the home
KITCHEN | REFRIGERATOR | APPLIANCES:
Please do not leave any food, beverages, or waste in the refrigerator, freezer, garbage disposal, or trashcans. Please do not leave clean or dirty dishes in the dishwasher. Please properly use the dishwasher meaning rinse food particles off dishes before washing them in the dishwasher.
NO SMOKING | NO DRUGS | NO DRUNKENESS
Please no drunkenness or intoxication of any kind (alcohol, drugs, etc.) Smoking is only allowed outside.
YOUR DIRTY LAUNDRY
Please take all used, dirty laundry (bed linens, towels, etc.) off the beds, out of the bathroom and place them on the floor or in the laundry room basket to easily distinguishes used/dirty items.
NOISE POLICY
Quiet hours are from 10 pm to 8 am. Please avoid a noise violation issue, fines or early termination of your lease without refund.
NO PETS
Absolutely no pets are allowed without written permission.
TAMPERING WITH FIXTURES OR EQUIPMENT
Please do not tamper with any fixtures, equipment, technology on the property. You would be responsible for management fees to reset and repair equipment for each tampering event.
REPAIRS AND MAINTENANCE
We cannot guarantee against mechanical failure of heating, air conditioning, appliances, TVs or amenities. Please report any inoperative equipment promptly. We will make every reasonable effort to have repairs done quickly and efficiently or provide alternative equipment for your comfort. If you demonstrate that the problem persists after being given phone instructions by me or the co-host, a maintenance service professional will be dispatched. No refunds or rent reductions will be made due to mechanical failures or malfunctions, interruptions of utilities, maintenance problems or construction in the area. While we will make every effort to repair any maintenance issue in a timely manner, it cannot guarantee that the issue will be fixed during your stay. We will always look for alternative solutions to ensure and prioritize guest comfort.
LOST OR DAMAGED KEYS/ACCESS PASSES
Any lost keys, access passes or equipment not returned by check out time will result in replacement fees and management fees up to the full actual cost of repair or replacement as this is a major disruption in safety, security, HOA guidelines.
BROKEN OR DAMAGED ITEMS
Please message me timely or before check-out if any items were broken or damaged. This eases the situation and process. We photograph and video the home just before every check-in.
REPORTS OF PESTS
Please immediately report at the time of discovery, not annoyance, via VRBO message any concerns with pests of any kind. We cannot guarantee against typical indoor/outdoor household pests or pests brought in by guests.
Once you notify of a pest issue, we will make every effort to address the pest issue in a timely manner to prioritize your comfort. We cannot guarantee that the issue will be resolved during your stay. Therefore, we will make a determination to release you from the booking to find alternative accommodations and whether any refund will be issued for remaining/unused full night stays, not partial days, minus any discounts received, VRBO fees, cleaning fees or any other booking fees which are not refundable under any circumstances.
By accepting a refund for the remainder of your stay according to the above pest refund policy, you will be asked to vacate the property immediately in less than 1 hour or by check-out time whichever time frame is sooner. You will receive any eligible refunds after the property is professionally inspected and found to indeed have an atypical indoor/outdoor pest issue as deemed by a professional. This full process may take up to two weeks.
GIFT FOR YOU!
Please take any toiletry or convenience items in the gift box/basket label in the downstairs guest room!
SECURITY CAMERAS
Security cameras are outside at the front entrance, backyard, deck, front yard, and driveway.
SMART TV
TV only provides a Smart TV to connect to your accounts.
GARAGE
The garage is not included in your rental without special written permission.
EMERGENCIES
In case of emergencies, there are two trusted people who can help you access the home or help you with other matters. Initiate contact through app or online to reach the homeowner, or the Co-host. For time sensitive matters or emergencies, always call my mobile; I don't monitor app messages real-time.
Emergency supply items are in the laundry room and on the highest top shelf to the right in the corner near the window. You will find (1) first aid kit (2) flashlight with charger (3) red emergency bag with safety items
TRASH | RECYCLE PICK UP
Please take out all of your trash from all bathrooms, all rooms, kitchen and place it in the large green trashcan in the garage. FOR MONDAY NIGHT STAYS, please place the trashcan on the side of the road Monday night for Tue early a.m. Please follow city placement instructions - opening of the trashcan lid MUST face the street, 3ft clearance space on all sides of the trashcan. Often robot arm operated trash trucks pick up the trash, so the space clearance is necessary.
MAIL & DELIVERIES
Absolutely no personal, business or non-essential mail or packages may be delivered to the home address via the postal mail or delivery services. Please use lockers such as Amazon locker available near the home, PAK Mail (located on The Parkway), UPS Store (located on Pelham Road) or other companies short-term mailbox services also located near the home.
FIREPLACE
Please do not use the fireplace; causes the bill to spike. If we detect abnormal spike in usage, we will bill you for this charge.
MANAGEMENT AND ADMINISTRATIVE FEES
If you require shipping and handling of forgotten items or any assistance post-stay, we charge a $25 administrative fee up to 1 hour of assistance and $25 per hour thereafter.
AGREEMENT TO HOUSE RULES, LAWS AND ORDINANCES
ALL GUESTS hereby acknowledge and agree to follow all house rules, neighborhood rules and local laws and ordinances. By confirming booking and checking into the property you are legally accepting these house rules, the Home Help Guide and this rental agreement.
