Hilton Garden Inn Cedar Park Austin

What i did like was the staff at check in desk. The lady . When we turned up we where told the lifts were broken, so she gave us free breakfast for our stay...

We rang the house keeping and front desk about 7pm on on first night about the TV not working.. NO one even came to sort after we told (rang at 7pm ) and told front desk in morning.. Still was not fixed during out stay..

Very cleank

One of the drawers in the closet rattled I pulled it and it stopped

⭐️⭐️⭐️⭐️⭐️ We stayed at Club de Soleil in Las Vegas while scouting future rental or second-home properties and couldn’t have asked for a better place. The staff (especially Em) went above and beyond to make us comfortable. They noticed we were an older, retired couple and thoughtfully placed us in a ground-floor suite just steps from where we parked—so convenient! The one-bedroom suite was spacious and fully equipped with a kitchen, washer/dryer, and wonderfully cold A/C—perfect for the desert heat. It truly felt like a home away from home. When we had a small issue with the TV remote, maintenance was at our door within minutes. The front desk staff was friendly, professional, and kept check-in moving quickly. They even offered a shuttle to our room, though we had a rental car. Parking was free with a permit, which was another huge plus.

While the guests above us were occasionally noisy, it was such a minor issue that it didn’t affect our overall experience.

The staff, area,and cleanliness. We stay here when we come to Austin all the time.

The elevators broke but they fixed it the same day and our key didn’t work on the patio doors so it was prompted and that’s scary cause anybody could walk in. Restaurant food wasn’t good.

Location and staff friendly.

Safety. I stayed previously there and you need your key for elevators. This time was not working. Easy for anyone to go inside any floors. Not safety for woman’s traveling alone. Cleaning was not as good as last time. Floors needs to be vacuum more often.

the cleanliness and comfy bed

can’t think of anything i didn’t like

The room was very comfortable and clean. Love the appliances which makes it easier to have your own snacks if needed. Coffee is great first thing in the without having to go down. The staff was amazing!!

Of course price is always be a choice to have it lower.

Staff was amazing as always. I would have had more value if I was in the property more. The rate for what is available is exceptional

How clean it was and how everything was very near. The food was amazing, great food for breakfast and lunch.

I didn’t like the size of the pool, it was kind of small. The hotel also didn’t have cold water so I would shower in hot water.

It was spotless and updated. I was pleasantly surprised!

The only thing I might suggest is that I realized, too late, that I didn’t have any cash on me to leave as a tip for housekeeping. I called the front desk to see if part of the $25 that was taken for incidentals could be used as a tip and they said No. I asked if there was an ATM machine, or some way I could get cash, and was told there wasn’t. I’m sure I’m not the only guest who has been caught in that situation. Housekeeping works hard and deserves to be tipped. I luckily found an old gift card in my wallet that I hadn’t used yet so I left that in place of cash, but I would have liked to have left money instead. I should have thought ahead about the tip, so that’s on me. However, it would be nice to provide a way for guests to get some cash if it’s ever needed. Just a thought.

Location was close to the area I need to be in.

The room was not clean, the coffee machine was filthy dirty, we did not have soap or shampoo in the dispenser. We had to use our own.

Very clean and friendly staff.

I know it’s not the fault of the hotel but one of the rooms next to us had a dog that wouldn’t stop barking. I didn’t complain but maybe pets shouldn’t be left unattended.

Lovely room, comfortable beds and great in room facilities (including a microwave.) The swimming pool was in the perfect location for sun all day!

It was a little further out than I thought. 35min taxi journey into downtown Austin and that trip cost about $35 each way.

The hotel is great value for your money. It was clean, and the staff were professional. The buffet breakfast was affordable and they had good options. Breakfast time was quiet, i wasn't climbing over anyone to get a seat or enjoy my breakfast. Check in and check out was super fast. The elevators were clean and fast. A late evening swim at the pool was relaxing, and the pool was clean. Inside and outside the hotel was clean. I will stay here again for sure. The hotel was close to a grocery store, restaurants and anything you want.

Absolutely nothing!

Staff was amazing.

Unfortunately smart tv would not connect to WiFi (however, a minimal worry that can exist anywhere). Literally only thing. Great place.

Personal was very helpful and building was clean

Our mattress wasn’t to good that’s all

I’m a Veteran and I found out someone paid a lot cheaper.

The water in the lobby restroom sinks was not working, not on, etc. I went to the front desk and was directed by one agent to the water fountain to rinse my hands and by the other to use the bathroom around the corner. If the water is not turned on then by all means the bathroom should be labeled out of order. How gross to have someone use the bathroom and then find out they can’t wash their hands.

clean and convenient

The hotel staff was very friendly, the facilities were exceptionally clean, and the location is great!

Wish we could have stayed longer.

the overall property and great location

n/a

Breakfast with real china, good sound isolation in rooms

Location requires a car, pretty typical for America - can't meaningfully walk to anywhere.