One&Only Portonovi
Top rated by guests





9.6Outstanding
(455 Ratings)
"Breakfast was perfect as well as the staff"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Herceg-Novi, a 7-minute walk from Denovici Beach, One&Only Portonovi provides accommodations with free bikes, free private parking, a garden and a private beach area.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Tennis court
Cleaning products
$$$$
Top rated by guests
9.6Outstanding
(455 Ratings)
"Breakfast was perfect as well as the staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Breakfast was perfect as well as the staff
Wellness and saunas, for my opinion could be much better and more comfortable located as well as being. Also, glasses for water in spa zone should be provided better
10.0 / 10.0
It is my fifth time at O&O Portonovi and it remains my absolute favorite place to visit. Not one thing I would change.
10.0 / 10.0
Perfect hedonic hotel 👌
10.0 / 10.0
This is up there with one of the best resorts we've stayed in.
We stayed in one of the villa rooms overlooking the sea. We had a shared pool just a few metres from our terrace. The room size was generous and the in room facilities were outstanding. The huge bed was extremely comfortable.
The breakfast was superb and nothing was too much trouble.
We had a few extra requests and the wonderful team went above and beyond to try and accommodate us.
As others have said the television offering wasn't great for English speakers ( not much choice ) and the casting facility for the on demand services, streaming from my phone didn't work consistently. This was only a small issue as we didn't use it much.
9.0 / 10.0
Great location and super place
Nothing
10.0 / 10.0
-Fantastic rooms, great food quality & lovely and helpful staff.
-The hotel is kids friendly kids will love the pools and activities
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2.0 / 10.0
We stayed at One&Only Portonovi for just two nights hoping to rest and recharge, but sadly, it turned out to be a deeply disappointing experience. What we encountered was far below the standards expected from a hotel carrying the One&Only name. There were severe hygiene issues, communication breakdowns, and serious service inconsistencies.
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🧼 CRITICAL HYGIENE PROBLEMS
• Beach towels were stained and visibly dirty. We reported this with photos, yet nothing was resolved. As a result, we couldn’t use the towels or swim in the sea.
• Sun loungers were covered in bird droppings. There was no effort to clean them before guest use.
• Glasses by the indoor pool were greasy and poorly washed. We had to inspect each one before using.
• The children’s pool was murky, dirty, and contained rusted elements. After using it, my son became ill with a fever.
• Despite daily written requests, basic housekeeping items like fresh towels, bottled water, and proper cleaning were often missing or delayed.
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🍽️ FOOD & DIETARY REQUESTS IGNORED
• Prior to arrival, we informed the hotel via email and WhatsApp about our strict dietary restrictions: no sugar, no flour, no oil, and halal-only meat for our son.
• Despite this, no pork-free options were available at breakfast. It took over one hour to prepare a simple meal for my hungry child.
• We asked for a 9-minute boiled egg. The wrong order was delivered three times in a row.
• I specifically requested unsweetened ginger juice, yet was served a sugary shot. I drank it before realizing. This ruined 30 days of sugar-free dieting and was not just careless but legally and ethically negligent.
• Despite clearly written, polite, and repeated instructions, almost nothing was executed as requested.
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🛎️ SERVICE BREAKDOWNS & POOR EXECUTION
• Staff were generally kind but severely undertrained for this level of hospitality.
1.0 / 10.0
Beautiful property, the rooms are beautiful and big, it’s very clean, best turn down service I have experienced - The gym and spa are also wonderful. You probably think: why did this person give a 1 star rating then? well, unfortunately our stay was completely ruined and I will explain why. To begin: with: I did spoke with the general manager and he offered us a compensation which was very kind. Nevertheless our stay was ruined and we need a holiday from our holiday and I think other people who want to spend their hard earned money on an expensive property like this should be aware of the downsides of this property, so they can perhaps reconsider their choice as I think for this price point there are a lot of other beautiful ( better managed and food) properties to choose from. Below my most honest and detailed review:
Unfortunately I can’t say anything good about the food- which seems to be a common issue- it’s just absolutely terrible, the breakfast is very bad, they literally couldn’t cook an egg ( no this isn’t a joke) I asked for a boiled egg for 9 minutes and received a green pre-cooked one after 5 minutes, this happend on multiple days - all other dishes were also awful and the whole vibe is an all inclusive- resort kind of vibe, it’s mass production and people are standing in line with their plates. The room service we had was just an absolute joke, it was the worst food we ever had in our lives ( and please consider that all food in the resort is extremely expensive). When you walk to the port -which is very boring as there are just 4 restaurants left to choose from and most of the shops have closed their doors- (it’s like a ghost town )it’s like 1/3th of the price. We did like NOA In the port, very good food! It was the only out of the 4 restaurants we liked.
People pre-reserve their sun beds, during our stay we had 2 occasions we didn’t had sun beds on the beach as people put their personal stuff on them to “book” them, are we in a O&O or an all inclusive resort again?
Now comes the most awful part: our room was above Tapasake, a beachclub which belongs to the hotel which is having awful blaring music from 11am till 11pm. They moved us to a different room after 3 days- this was 20 meters from the other room- and it was just as bad, even with the doors closed it was unbearable, it’s absolutely ridiculous the resort is allowing this, it really ruined our mood and holiday.
10.0 / 10.0
A gem of a hotel. All the staff were so friendly, a special shout out to Ivan at Tapasake. Spa treatments were unusual but fantastic too. We had an amazing short stay and really could not fault anything at all
9.0 / 10.0
This is an excellent hotel especially if you’re traveling with kids. The service was impeccable and the staff were always so friendly and so personable. They really made our family feel welcome. The rooms are big and gorgeous. Facilities excellent. Truly a magical stay. All food for kids under four was complimentary which was very nice, and the kids club is excellent with the most lovely ladies running it.
This was truly a five star hotel however the price of food in the restaurants was just way too high, even for a hotel of this calibre. A cheeseburger and fries was €40, and it only went up from there. We never ate at Tapasaki as we hadn’t heard positive reviews of the food from other guests. Portonovi port is a five minute walk from the hotel, with brand new infrastructure and delicious restaurants at reasonable prices.
10.0 / 10.0
Kids club was incredible. Really enjoyed breakfast and helpful staff. Beach was amazing and we used the paddle boards frequently.
10.0 / 10.0
Great location and breakfast was amazing.
Tivat airport is a bit painful
10.0 / 10.0
Not less than a Perfect!!
A Perfect Stay at One&Only Portonovi
We’ve stayed in luxury hotels all over the world, but nothing compares to our experience at One&Only Portonovi. From the moment we arrived, the service was truly outstanding—thoughtful, seamless, and delivered with genuine warmth. The property itself is simply breathtaking: beautifully designed, immaculately maintained, and set against the stunning backdrop of the Adriatic coast. What truly sets this hotel apart is the combination of exceptional people and an extraordinary setting. Together, they created a perfect stay we’ll never forget.
9.0 / 10.0
Very well equipped, staff is super friendly and doing a very good job. We will come back.
10.0 / 10.0
I enjoyed having access to all facitilities within the hotel. The quiet relaxed environment. Also enjoyed breakfast where we had the option to select food/nibbles which were easily accessible aswell as placing your own order
The only downfall - it is an isolated hotel with not many transport to tourist areas unless planned in advance. Apart from the hotel there is not much to do nearby.
10.0 / 10.0
Amazing beach, amazing stuff, everything was perfect.
10.0 / 10.0
I loved the hotel. Staff were extremely careful of my needs and ready for me whenever I need help. Golf cart can take you to anywhere close by. The private beach and pools are luxurious, so as the Turkish SPA which was superb.
8.0 / 10.0
1) large, opulent rooms with beautiful views and intricate details; 2) scenic and peaceful location within the Portonovi marina, offering a selection of restaurants & beach clubs nearby; 3) nice breakfast with a mix of a la carte and buffet options
1) a rather inconsistent service provided by the hotel staff, often lacking finesse and not providing guests with a complete peace of mind (eg we were not even offered a glass of water upon arrival let alone the customary welcome drink), the staff seemed to be puzzled even by such a simple task as arranging transportation to the nearby town or by a question about the bar’s opening hours; 2) poor value for money when it came to sightseeing (there wasn’t even a printed out brochure detailing the experiences or a professional English speaking guide)
10.0 / 10.0
Everything excellent
Nothing
10.0 / 10.0
One of the most luxurious hotels that I’ve ever been.
10.0 / 10.0
Absolutely brilliant hotel and restaurants.
Nothing. Everything was fine
4.0 / 10.0
very nice and luxury comfortable room
clean and everything new
staff are not cooperative also room service it was too bad they sent some salad that we can not eat
my idea some hotel like this should have good staff
10.0 / 10.0
If its not One & Only then dont bother visiting Montenegro. Your stay is only complete if you stay here. Its a beautiful property. From the room to the bathroom to the comfortable bed and all the other amenities in the hotel. The staff are very courteous. The SPA and hair salon is a must try.
8.0 / 10.0
The rooms and the spa
The breach was crowded and no separation from children
9.0 / 10.0
the property was amazing in terms of location, the boka bay, the hardware and the calmness and tranquility one can find
although the structure and the entire hotel concept is well conceived and purveyed, it still lacks the general management.
Like in the pool, one afternoon, we were given a very short listed menu but the day after we instead received a very long and detailed one.
Also the very last morning in the pool loungers there were nice tray with water spray, spf and wet towels, a very nice touch that was missing in the previous days.
We really did not appreciate the rush and unfriendliness of the check out service, where everything was dismissed in a blink of an eye, no particular caring sentence or a nice “bye bye” trip sack.
We basically waited the chauffeur by our own means without been being eased out.
10.0 / 10.0
The property is beautiful and inside a gated community with other properties as well as a marina with various wonderful off site dining options. The lighting and the art in the hotel is amazingly well done. Every space feel luxurious. The rooms are breathtaking and the bathrooms are marvelously spacious. We stayed in a Bayview rooms with large balconies that connected through a hallway to another large bayview room as we were traveling 4 in our family. The Tapasake restaurant was excellent and so was Sabia. The gym and spa are very well equipped
They need to learn to make smoothies. Not sure why they struggled with it (tasted terrible) since they have amazing fruit. Otherwise, it was perfect in every way.
The location is not close to Kotor (45 minutes by car) as the location is self contained and a little remote but the views make up for it.
10.0 / 10.0
Everything in this hotel is amazing. Staff, design, food, ... all beyond expectations. Fantastic for offseason rest. It's Chenot Espace is something special, the treatments are something to look into, but the food they give for detox is really unbelievable.
The fact we couldn't stay more.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at One&Only Portonovi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at One&Only Portonovi. Enjoy the water!
Is One&Only Portonovi pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at One&Only Portonovi?
We found 38 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
