Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection All-Inclusive Resort - Adults Only

Very spacious Lots of different things to do Amazing restaurant variety Lovely atmosphere Lovely staff

Nothing

The affordable cost and excellent quality

Pushy sales

The room was nice and the food was good.

They did not offer paddleboards or kayaks as advertised.

This resort probably has the best buffet food I’ve had at an all inclusive. I loved the fresh seafood option daily and the pasta station. Sunset Strip had great meat options and the resort also offers shisha. There is access to food at every time of the day and a good variety. The room was cleaned daily and the housekeeping staff was pleasant. I stayed in a swim-out room and the pool area was beautiful; great water temperature. All of the pools here are actually pretty warm so I appreciated that. The beach was great.

The alcohol here is heavily watered down. You can consume 30 drinks and you will not feel a thing. Catch, one of the restaurants, was my least favorite food experience. The service was extremely slow and the food was bland. The entertainment here is lacking compared to other resorts. Due to the World Cup, some of the evening performances were replaced with a big screen to watch the games, which I did not appreciate. The movie theatre also showed soccer every single evening and no movies. The pool entertainment was mediocre as well. For example, they offered bingo but there was only enough supplies for maybe 12 people to play. Poor engagement. We stayed on the adult side where we were directed to a Marriot sales employee while we waited for our room to be available. I’m not exactly sure what she was trying to sell but we received multiple texts a day trying to force us to attend whatever presentation, similar to a timeshare, so she could earn her commission. Each time we declined she tried to guilt us into attending this presentation. Sunset Strip has great meat options but the sides were terrible. Both the Mac and cheese and creamed spinach were like soup.