Balmoral

It was clean and recently decorated

It would have been good if breakfast was 7:30am

Breakfast was excellent Carl and Viv were excellent hosts definitely be back

Nothing

The host Carl was very pleasant and chatty and went above and beyond to look after us lovely clean rooms and excellent breakfast

Nothing it was fine

Clean and well presented.

We found the matress in room 10 dipped in places, and felt lumpy in others. The quilt was also far too heavy for the summer months, and the pillows were uncomfortable. I did leave a note for the host about this as i felt he had enough on his plate with his partner taken ill, but they took offence to this and emailed me stating such. We were also offered a sea view room at no extra cost when we arrived as the host told us they were quiet. We gladly accepted but after the note i left this was also thrown back in our faces. We never asked them for the upgrade so didn't understand why that was brought up! Some people just can't take constructive criticism, we would have stayed again but the email was worded in a way that they wouldn't want us back again! No loss plenty of other places to stay in the world!!