First Cabin Midosuji Namba

The location at Namba which is a interchange station. The cabin is spacious, even bigger than some hotel rooms in Japan I have stayed in.

Location is excellent

The changing of shoes makes things a little inconvenient. Curtain was not full length. Lights coming in from top.

The bed was comfortable and the "room" was fine.

I didn't like how far away the toilet and showers were.

Central location, premium cabins (not standard capsules)

The receptionist at check in (night time) was unfriendly and rude, which is very uncommon in Japan: it never happened to me again in a 3 weeks trip. Her English was not very good and it was hard to understand her explanations, but she reacted unfriendly when I asked clarifications (while everyone else has always been polite, including other employees of the same hotel). When I didn’t understand where exactly removing shoes was required, she shouted at me instead of politely reminding as any other service personnel I met would have done. On the other hand, she seemed to only be polite with Japanese customers (before/after me) as she was smiling and them and interacting cheerfully. Just to clarify I am only talking about one person as the morning receptionist at checkout was very friendly and professional; it’s so sad that the attitude of one customer facing employee reflects so badly on the impression I got of this hotel.