The Windsor Hotel TOYA Vignette Collection

Comfort, room, onsen is fabulous, food is good and diverse, incl breakfast

Isolated, dinners are expensive, often set menus. Although they have few foreign staffs, it remains quite difficult to communicate with the people of the hotel.

Beautiful lake view and sea view from one hotel, very rare location. Grand scale hotel.

This hotel is special in every way. The hotel sits alone on a mountain range with the ocean on one side and a sea with islands on the other. The hotel staff provides perfect service, the hotel itself is stunning, artistically impressive and truly mesmerizing. The restaurants are excellent and delicious.

It in a perfect location and the views are breath taking.

The staff is not trained to handle black guests. There are no mechanisms in place to accommodate non-Japanese speaking guests as well. All amenities relating to dining, shopping and activities are curated in a rigid none negotiable manner. There is rude young man from house keeping who had the guts to answer his phone whilst delivering laundry whilst standing in the middle of the room and he had a protracted conversation not caring about the comfort of the guests. Maybe it’s a race issue.