Microtel Inn and Suites by Wyndham Ciudad Juarez, US Consulate
Top rated by guests





8.1Excellent
(1,656 Ratings)
"It’s closest to the council"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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This Ciudad Juarez hotel is located within the US Consulate premises and next to the US Consulate Hospital. The hotel offers a gym and rooms with free Wi-Fi.
Business facilities
Shuttle available
Free shuttle available
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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Top rated by guests
8.1Excellent
(1,656 Ratings)
"It’s closest to the council"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
It’s closest to the council
10.0 / 10.0
Staff was very sweet and professional
That only one elevator was working
4.0 / 10.0
Outside was kept clean
Room smelled like wet carpet, hot water took a while to come out and bed sheets had make up on them
8.0 / 10.0
Its super close to everywhere I needed to go
I had to be the one asking for someone to come clean
3.0 / 10.0
N/A
Customer services and room services and Manager service was very unprofessional
1.0 / 10.0
Nothing the place was horrible
I booked this place for 7 days and checked out on my second night I couldn’t handle this nasty place. The rooms smelled horrible, the carpet by the AC unit was wet & you can’t even notice from the dark carpets.! My daughter started to get sick the first night. The window in our 4th floor room don’t even lock it could easily slide open and it does not have a screen so if a child where to open it they could fall down. I asked the house keeping lady for trash bags for our food trash since the trash cans are small she said she couldn’t give us any because she’s not allowed to. When we went down stairs for breakfeast there is a legitimate line you have to wait on, the food is not even good at all also they should have a sign by all the fruit they lay out because as soon as the staff would lay out a few bananas or oranges people will grab up to 3 at a time or more. We had to ask for a banana due to my daughter not being able to eat any of the food since everything was spicy. Also whenever you ask any questions to the reception staff it looked like they didn’t even want to be there.
7.0 / 10.0
Great location near the consulate office, with several restaurants and stores within walking distance. The beds were very comfortable with plenty of pillows, and the room was spacious.
The lighting in the hallways wasn’t the best, and the lobby felt hot, either there was no AC or it simply wasn’t turned on. The room had a funky smell coming from the AC unit. I also really disliked that the bathroom light switch was tied to the ventilation fan, which was extremely loud and annoying.
Breakfast wasn’t great either; it lacked variety. I tried to use the laundromat, but the dryer wasn’t working. Lastly, when I arrived to check in, the two front desk clerks were chatting and laughing with a police officer about the city festival instead of helping guests which were in line. Their conversation was loud and unprofessional—it didn’t give the best first impression.
10.0 / 10.0
Easy to find
Very quiet and clean
8.0 / 10.0
Comfortable beds
Too much noise outside
8.0 / 10.0
Location
Facilities were not the best, and sometimes, they smelled and were not very clean...
7.0 / 10.0
Great employees hard working and responsible as well as respectful! Cleanliness to the max ! Good energy and vibes through my whole visit!
Room 331 had a broken lock and the ac will turn off and it will feel like a sauna!
8.0 / 10.0
good location all above
3.0 / 10.0
The only thing I liked was the cleaning staff. They were super nice and respectful.
The breakfast was not great. Three out of the seven days I stayed, they didn’t even have enough ingredients to make breakfast. They ran out of cups for coffee and they had the washers and dryers broken the last 3 days I was there. The rooms are semi stained and dirty as well.
10.0 / 10.0
Breakfast was delicious just missing pan dulce for the coffee at night. Staff was very polite and helpful.
Only had 1 washer/dryer. I waited 6 hours in line.
1.0 / 10.0
NOTHING .. actually nice pictures on the website but in reality a Big NO NO
EVERYTHING. smelled sooo bad once inside hallway 3rd floor. room sheets smelled old and bleached. breakfast times were wrong at 9:00am they were cleaning up when they told me breakfast was over at 10am, parking lot was far. I didn’t get a DO NOT DISTURB sign to hang on door and housekeeping woke me up early!!! The MOST disgusting thing was the bad odor and the old over bleached sheets and towels. Will NEVER EVER stay there
10.0 / 10.0
well located and staff really helpful
the breakfast could use a little help but overall it was good
1.0 / 10.0
The only good thing in this hotel was the flavor of the food
The property is dirty old needs big time updating it is super stinky like dogs live there! Way Way over priced for how bad the hotel is, not worth it at all!!
7.0 / 10.0
the area where it was at
the rooms didn’t have any fridge or microwave.
9.0 / 10.0
Location places around it everything is walking distance
No pool
9.0 / 10.0
location
10.0 / 10.0
the location is amazing and just a 200 meters from the consulate and everything. the built gong is very well made and there’s no noise or you can’t hear the neighbors like many other hotels. the breakfast was very good, we have some scrambled eggs and chilaquiles. fruit etc. the value is really good for the price
the check in was very slow and made wait about 20 people until 3 pm but other than that it was good
the water wasn’t hot in the morning !!!!
9.0 / 10.0
Everything
Not have a lot service because before they have
9.0 / 10.0
Everything was great, enjoyed the visit
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Microtel Inn and Suites by Wyndham Ciudad Juarez, US Consulate. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Microtel Inn and Suites by Wyndham Ciudad Juarez, US Consulate pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Microtel Inn and Suites by Wyndham Ciudad Juarez, US Consulate?
We found 3 amenities for this rental. This includes business facilities, shuttle available, and free shuttle available.































