Madisson Boutique Hotel Cartagena

The property was clean with a pleasant atmosphere. Staff were most attentive and cheerful. Maye the front desk host who always had a warm smile went beyond the call of duty, helping with my arranged tours. Since I did not speak Spanish she would made sure I understood what was going on.

I have no dislikes

Clean rooms, clean lobby. Rooms looked comfortable to sleep in, big mirrors, and the breakfast was okay. Friendly staff.

Ssdly the pool area didn’t receive any sunlight, it was always in the shadow which is unfortunate. The breakfast isn’t very satisfying, since there’s not much variety, or barely something left for people dining at 9am. Staff’s friendly but a little slow to be honest. Booked a day trip through the hotel, but the communication with the driver and the whole organisation is poor and misunderstanding, even if speaking spanish. There were mixups with the pickup time etc.

Location and ameneties are great. Breakfast is very good. Swimming pool is perfect

There is no air flow in the room and the smell is not quite good. Towels are a bit old now.

clean well located

they assigned me a room less quality from the one I choose in booking . com nevertheless they upgrade me next day the first impression was terrible but at the end the stay was alright the rooms are well decorated, good breakfast , the decoration in general it’s very nice but the fact that they do not respect what you paid for in your reservation and give you less leaves not a very good feeling