PURE WHITE 1BD house with amazing Sea Views in Naousa

Εξαιρετικό προσωπικό

Appartement très bien situé et calme avec une vue exceptionnel.

Le Spa était vraiment trouble.

Super et mignon logement avec une terrasse avec vue sur le toit génial. Pas en centre de Naoussa, mais à 15 minutes à pied, ce qui en fait un endroit calme avec splendide vue sur la mer. Alex est très sympa.

Le lit est un peu mou et il manque un peu de rangements

The place was beautiful and relaxing and has a nice jacuzzi

Before we arrived we knew there were heavy rains and asked the host if it was affecting the property. The host told us the rain did not affect the property. So we went ahead with the booking. When we arrived, we realised the carpet was soaked wet and the sofa was also damp. We told the host and he suggested for us to mop it up with a mop outside the balcony. We told him we didn’t come on holiday to mop the house, so he sent the cleaner to come remove the wet carpet and also did a mop. We didn’t say much and kept it on good terms as the host was mostly quite helpful leading up to the arrival, and the place was quite pretty. However by the third day, after raining, the living room started flooding. And our suitcases all got wet. We kept messaging the host for help, but because he took 2 hours to reply, we had to make a plan b, as we had a newborn baby and it was just dangerous to stay in a flooding house. We contacted booking.com to cancel our stay, we requested a refund and booked another hotel and left that night. Unfortunately the host only refunded one night, (which we didn’t stay that night anyways) so no real compensation was made for us for the inconvenience that was caused. Instead of apologising, the host gaslit us via message saying we should have just sorted it out between him and not get booking.com involved and started being abusive verbally, he didn’t acknowledge that he was lying to begin with, telling us the rains had not affected the property when it clearly did. We could have easily cancelled the booking before going and booked elsewhere but he got us there with false assumption that the property had no issues with water. Then refused to compensate after. So if you are considering this place, the place is really cute I admit, but the experience was very bad because of what happened with the host and the rains. I think I gave a fair review to show the good and the bad!