Sudunelum Holiday Resort

The view and the location of the hotel was exceptional. The breakfast was nice.

The hotel staff could use more organization. Limited amenities. Low tech.

Bed and the net

Parking and the road to the hotel

The location was excellent, very close to tye Tissa Wewa. The garden was very welcoming.

Accessibility with public transport was not ideal. Although the hotel was in a quiet place, the birds nesting above the ceiling in the room were noisy and were active through the day, even at 4 am! The amenities for tea/coffee making were not available (only a kettle provided), and only a small piece of soap was provided. The lint from the towels were sticking to everything after a wash. They should have been washed prior to supply. The breakfast was mediocre and was not freshly prepared.

Our room type wasn’t available and we were originally only offered an inferior option even though a superior option was available. We had to request that they look for a better option for us and felt the need to make sure we weren’t charged an additional fee for it as per a previous traveller review. No fridge, wifi was mostly off, power cuts at night and the staff were unable to speak English and didn’t know much about the location now could organise a tuk tuk or charge correctly for a bicycle borrow. We were charged 4x the quoted rate for a bike.