Apartment Capo Family & Capo Studio -Old Town-Parking

Great location, very comfortable with everything we needed

Nothing.

Beautiful apartment and great location. Washing machine and dryer were obviously a plus when travelling.

The bed mattress was very hard. Perhaps a memory foam topper would help. Andxss other apartments pillow selection was not present. We had noise from the apartment above. The child there, sounded like she was practising for olympic gymnastic team. Not that that was any fault of our host and we never made a complaint. . .

Vesna was an exceptional host. She met us at the property and helped us with our luggage. We received a complimentary upgrade to a larger apartment and she even gave us some cookies. The facility was outstanding, very clean, and well laid out. Trogir was a lovely town and we enjoyed our stay. We hope to return someday soon.

Only a minor concern, but we had looked forward to visiting the on-site family restaurant only to find out it was closed until the summer season.

The studio is like in the photos.

The reservation clearly stated that the airport transfer was included (*Included in the price* "Roundtrip airport transfer". I have it on paper...). The host paid for the transfer from the airport to Trogir but refused to pay for the return. They argued that they only offered to intermediate the transfers and that the mistake on the reservation was outside their control, and that we had to pay for the transfer. They gave us unrealistic transfer prices (inflated what they paid and deflated what they had to pay us...). One reason to book this place was the included transfer to avoid stress. In the end, the transfer caused unnecessary stress. Right after booking, I contacted them to agree on the transfer, and they never responded. They only sent an automatic message with general information. I contacted them again a few days before the trip, and then they responded without mentioning any costs for the transfer. We had a written agreement: this booking was not refundable. If I had to cancel, I would have to pay in full, right? So, if a host offers/promises a service, they must provide it.