Hotel Termales San Vicente

Beautiful natural setting, nice restaurant, hot pools

Not easy to get to, cramped room for four people with no sound proofing

best termales in all of Colombia.

nothing it was great.

Location and termas

No hot water in showers on the cabin Towels poor quality Spa cold temperature The non stop speech in breakfast

The natural surroundings at this property are absolutely amazing, and the pools are well-maintained and incredibly relaxing. Unfortunately, the service and management left a lot to be desired.

Before arrival, we were pressured to pay in advance via a link, despite our reservation explicitly stating we could pay at the property. Breakfast was a major disappointment, it was a very poor selection, and despite being a buffet, we weren’t allowed to serve ourselves. Instead, staff served us tiny portions. To make matters worse, the owner used a microphone during breakfast to loudly boast about his achievements and pitch a water product he sells, making it impossible to talk or relax. Finally, check-out felt incredibly unwelcoming, as staff rigorously counted the towels and blankets in our room before we could leave. I’ve never experienced that level of distrust at a hotel before. Lovely location, but the hospitality needs a major upgrade.