Best Western Vilnius
Top rated by guests





8.0Excellent
(6,072 Ratings)
"Big hotel, close to centrum, nice breakfast, open access to pool and sauna."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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The 4-star BEST WESTERN Hotel Vilnius is located on the right side of the Neris River, 3117 feet from the Old Town. It offers an indoor pool with a sauna, on-site parking and air-conditioned rooms with free WiFi.
Business facilities
Airport transportation available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(6,072 Ratings)
"Big hotel, close to centrum, nice breakfast, open access to pool and sauna."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Room was large, breakfast was good. Sauna was great.
Hotel and room is quite outdated. There are some renovation works going on but only at the reception I am afraid. Water in the pool is cold (not heated), but what I am afraid of that it is not even filtered properly. There is no water flow and there are visible green/yellow stains in the pool.
5.0 / 10.0
The only positive aspects of our stay were the warm rooms and the good quality of the breakfast.
The hotel itself feels both morally and physically outdated. Renovation works were taking place in the lobby at the time of our arrival, which immediately created a poor first impression.
One of our rooms did not have a minibar, and the floor was clearly not clean. The bathroom interior was very old-fashioned and looked like it had not been updated since the early 2000s. The swimming pool was extremely cold and practically unusable.
Upon arrival, I paid for my reservation in full and asked where to park my car. I also provided my vehicle registration number during check-in. At no point was I informed that parking would cost an additional EUR 10 per day. This information is also missing from the Booking.com hotel description, which I find misleading.
10.0 / 10.0
Big hotel, close to centrum, nice breakfast, open access to pool and sauna.
Not enough space during breakfast, it’s only three hours when you can eat breakfast. Maybe the restaurant can be open earlier.
7.0 / 10.0
Neighborhood: Convenient Vilnius area with easy access to the old town and sights
Proximity: e.g., short walk or ride to Cathedral Square, Gediminas Tower, restaurants, and tram/bus stops
Convenience: e.g., nearby supermarkets, cafes, and public transport options
8.0 / 10.0
The hotel is located very close to the river, old town, airport bus (3G) station and other hotels hosting major events. A great shopping mall with lots of food options is also nearby. Breakfast has good selection of warm and cold options. The room (417) was quiet, wifi works well. Bathroom is huge. The staff is kind and helpful.
Machine coffee is nothing special for breakfast, the elevators are tiny, and the ceiling is quite low. The interior of the room (furniture, carpet) is a bit worn. Personally I do not like the "pets allowed" policy, meeting random dogs on the corridor.
9.0 / 10.0
Breakfast was good enough
All the night till 5 in the morning there was a terrible noise from the night club or pub in the ground floor.
6.0 / 10.0
The breakfast was offered in wide range of different food and taste.
The parking onsite is very limited and seems to be a lottery.
8.0 / 10.0
Very convinient location, walking distance from the city centre. Good breakfast buffet.
The AC in the room didn’t work.
8.0 / 10.0
Booking.com said there would be a free airport shuttle. The hotel doesn't offer a free shuttle.
7.0 / 10.0
The breakfast can be better... Too much the same. More various suggestions could be better. For example: more change in warm food. That was three mor ings the same. For fresh fruits: possible too give watermelon, or other melons other days.
More change at breakfast would make every morning different en happier.
Noise at night. 2 first nights where a lot of music that we heard. What made some problems to fall into sleep.
7.0 / 10.0
Good size rooms
Good breakfast
Amazing staff
Dates rooms
Pool didn’t seem filtered or using chlorine
8.0 / 10.0
Position and good breakfast, lots of choice
Appliances were not working very well (hair dryer in the room and machines in the gym)
8.0 / 10.0
Great wifi good breakfast comfy rooms separate large bath and cubicle shower one english language news programme on tv late check out (12 noon) ...public transport was dfew and far between but Bolt taxis were everywhere and as I had used them in the past used them in Vilnius....as usual great value for money.... download the app you know it makes sense lol...
Very small lifts small restaurant a problem when full of guests at breakfast time
4.0 / 10.0
Good location
The hotel definitely needs renovation. Our room was very dated.
9.0 / 10.0
We had a wonderful stay at the Best Western Vilnius during our family trip. The rooms were neat, clean, and impressively spacious. The breakfast buffet was a highlight, offering a wide variety of delicious and healthy options that suited everyone's taste.
The hotel’s location is very convenient, with easy access to public transport, making it simple to explore the city. A special mention to the friendly and helpful staff at the reception—they made us feel welcome from the moment we arrived. Overall, a great experience and highly recommended for families!
Nothing as such. Overall it was worth for each penny paid.
7.0 / 10.0
Nice location, great breakfast
Heat was on and it was very warm. We requested air condition control and were told they were not working. We had trouble to get sleep.
8.0 / 10.0
English breakfast
coffee beans, pickled cucumbers, olives, herring - all lower quality
8.0 / 10.0
The hotel is in a handy location for various bus routes throughout the city. Breakfast is good if a little the same choices every day.
The bed and room are fine and clean so no complaints.
Europa shopping complex nearby for food outlets.
The only thing that disappoints a little are the weekend Sat and Sunday opening times for breakfast rises to 8 a.m. instead of 7 a.m.
10.0 / 10.0
The hotel is situated in a very convenient location, close to the old town and public transport stops, making it easy to quickly reach any spot in Vilnius. The hotel staff was helpful and fully accommodating, the room was clean, the bed comfortable, and the buffet breakfast – hearty. Many thanks! :)
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2.0 / 10.0
Location
Smelly bathroom, noice from next door construction site, outdated interior, bad music at breakfast lounge
9.0 / 10.0
The hotel is in good location near 2 shopping malls, Cup & Europa. Clean room with comfortable bed. The bathroom is old but well maintained. It’s got a bathtub, a separate shower, heated towel rack and big mirror. The staff at the reception did an amazing job. From the guy when we checked in, to the lady at the end when we checked out. It’s a big plus that they have a swimming pool, sauna and gym. Breakfast buffet is good. They have the basics and a waffle machine.
No refrigerator
7.0 / 10.0
The location of the hotel in the city center
The hotel shows significant signs of wear and tear, with outdated furnishings and fixtures that seem to have seen better days. The decor is faded, and the carpets and walls have visible stains, indicating a need for renovation and revitalization to restore its charm and appeal.
1.0 / 10.0
The room was spacious enough and the location was ok. I didn't mind that the place was quite old-fashioned and it could need bit of an update.
THERE IS NOT A WORKING AC ON EVERY ROOM!! We found that out on the first evening on Saturday and the receptionist told that it would be fixed on Monday. She also told that the problem was on every room but when we asked about it from another customer we found out that some rooms did have a working ac. They didn't fix the problem on Monday either. Maybe this would have not bothered us if it wouldn't have been about 28 degrees outside the whole time we were in Vilnius. We kept the windows open, which didn't help at all. At night the room temperature was 27 degrees, and the only solution we were offered was a fan. We barely slept at all during the three nights we stayed due to the heat. I don't easily complain about things but this ruined our stay. To be honest, this hotel felt like a scam-operation. All of the appliances are old, most of them not working. Minifridge was broken as well. I don't believe for a second, that the ac has just broken down and they are trying to fix it. They simply don't care, happy to take your money. I feel like the staff wasn't sorry enough about this and their attitude was indifferent. The breakfast was only ok-ish.
10.0 / 10.0
Breakfast was very good
:)
6.0 / 10.0
Relatively clean.
Decent facilities.
We arrived at 13:59 and were told we were 1 minute early to check in.
The location is right next to a bar and a nightclub. One night I was kept up all night with people outside smoking and drinking.
8.0 / 10.0
Good location. Comfortable rooms and plenty of breakfast
10.0 / 10.0
Position , location ,
Very clean , excellent reception, breakfast, the Room and the bed were comfortable. Fantastic
The room
Was a bit cold but they provided a heater and problem was solved
10.0 / 10.0
Amazing
Nothing
10.0 / 10.0
Great modern property.
Nothing
10.0 / 10.0
The personal was so kind, actually Monika was awesome, actually she gave me indications of the city on places to visit since I was New and recommended tea due the weather
The price was a little excesive
4.0 / 10.0
The breakfast was not bad, although it is not suitable for a 4-star hotel. All three days everything was the same, without change
First of all, this is not a 4 star hotel!
There is no free transfer from the airport, although it is written in the description.
The bathroom faucet is damaged. One morning there was only hot water and no cooling. The reaction of the hotel staff was not adequate.
I don't recommend anyone to stay in this hotel!
I love Lithuania very much!
9.0 / 10.0
The location was spot on. Breakfast was good too. Air conditioning was great as was extremely hot outside. Clean towels and bedding.
Some of the staff were very unwelcoming.
Not much vegetarian hot breakfast.
Hairdryer kept cutting out.
9.0 / 10.0
Location is great near to everything, my room was very well equipped, spacious, clean and had an amazing view to the old town , breakfast is just fantastic
All good
4.0 / 10.0
The bed was comfortable. The bus stop to the airport is in a couple minutes walk from the hotel. The dimensions of the room was fine.
In my room there were spiders, one of them was big enough to make my stay there uncomfortable. Spiders were also outside the windows. The furniture of the hotel is a bit old style. A bit noisy due to the parking in front of the rooms. When I get there there was also a spider killed on the wall and nobody did remove it.
10.0 / 10.0
It's not the first time I've stayed at this hotel, everything here is great
9.0 / 10.0
Everything was perfect in this Hotel. The Staff was very friendly giving us all tips to discover the city and giving some opinions on atractions. Breakfast was gorgeous and rich, several kind of bread, great choice of cheese and gelly, eggs and bacon, yougourts, coffee, tea, chocolate. Excellent value for money.
Nothing.
10.0 / 10.0
everything was very good, I stayed on the 7th floor, I had a very nice room and there was also a large bathroom with a bathtub and a separate shower cabin
Everything is fine, except for the women who work in the breakfast area, there are two young girls and two older ones working there, the young ones serve with a smile and so on, but the two older ones walk around frowning all the time, they are not satisfied with something, to tell the truth, I think they spoil the breakfast for all the customers.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Vilnius. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Vilnius pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Vilnius?
We found 22 amenities for this rental. This includes business facilities, airport transportation available, free wifi/internet, free parking, and air conditioning.
