Inn OZZ Astana

Worth every penny, great ambiance beautiful interior, friendly staff and very affordable.

A bit further from the main center but value for money

These things in particular were nice: * Great location. * Clean rooms. * I felt my belongings were safe. * Great breakfast and lunch. Breakfast was included and lunch was affordable. Both were served buffet-style. The food was very good and fueled me for the day. The restaurant itself was also nice. * Fast and spacious elevator. * The place looks stylish.

I probably got the worst room, specifically: * There was a cold draft coming from the window. I actually caught a cold by my last day. * The shower and closet doors were in bad condition. * The toilet didn't flush properly. The water would drain, but waste would get stuck at the bottom. * A couple of times there was no hot water. * Too much clutter in the room. The nightstands were full of items I didn't need (a wooden box, an Apple charging station, a large lamp), leaving me no space to put my own things. * The porridge at the buffet was too sweet.

It was good price-quality ratio. Hotel is located not too far from city centre and besides located in busy street, it is super silent in the room. Staff is very nice and helpful. Arranged early check in without any issues.

Arrangement of the room and bathroom. The person who did it have very bad understanding of the convenient room. WiFi didn’t work in my room. I was notified about it, but cellular connection also didn’t work. So it was hard to stay online when I was in hotel.

Room big good bed with good facilities

Staff (reception) un polite and bad service mind need to improve!