The Chedi Luštica Bay

Everything about hotel staff so amazing spa treatments amazing

The best room with beautiful views

Let me start by saying that the Chedi in Oman is one of my favourite hotels in the world and the Chedi in Qatar is also excellent so we had high hopes. The hotel was generally ok. Decent size room, comfortable bed, excellent toiletries and on the whole attentive staff but it just lacks something.... A sentiment that was actually echoed by a family we got talking to who felt exactly the same.

Firstly, I had communicated with the hotel prior to our arrival and said that we had stayed in other Chedi properties so we were excited about our trip and that we were celebrating a special occasion. Not one person acknowledged either of those things. The pool is far too small and crowded - it's like being at a Holiday Inn - not relaxing, not exclusive and far too cramped. The beach area is also not great. Sun loungers too close together and there was a broken side table. On one morning, there were no towels when the beach opened at 8am, the driveway down to the beach was being cleaned with a jet wash until about 9am and there were discarded pistachio shells on a couple of loungers. Not what you expect from a Chedi. Children running around like it's a playground. The hanging chairs in the lobby were being used as swings with kids charging around and breakfast was equally bad. It's not just the noise and chaos that is offensive but it's frankly dangerous carrying cups of hot water when there are children charging around the restaurant. Breakfast was good but every day I had to wait at one of the stations for items to be refilled - one day I waited 5 minutes. And, I waited 20 minutes one day for a cappuccino which never arrived. I know it was August but it's no excuse.

We stayed at The Chedi Luštica Bay as a family of three for two nights before heading home to Dubai after a three-week road trip through Montenegro and Albania. After mostly staying in Airbnbs and roughing it a little, it was the perfect relaxing end to our trip. The staff were incredibly welcoming, especially with our son. We loved the thoughtful touches for him, including the golden ticket for the kids’ club, the little gifts in the room, and the fact that children could use the spa until 5pm. He absolutely loved it. The spa was one of the best we’ve experienced, especially the tropical shower, and the beds were super comfortable. We also enjoyed usinh the pool table. We were surprised by some of the negative breakfast comments as we found the variety perfectly good. The only small issue was that a few orders were mixed up, and the iced coffee was quite different from what we’re used to. We didn’t eat in the hotel restaurants as we found them quite expensive, but there’s a lovely bakery further along the bay with delicious pizza, cakes and salads at very reasonable prices. A special shout-out to Natalia at reception, who was so friendly and helpful and to the hotel for our suprise upgrade to the junior suite. Overall, a beautiful, relaxing stay and a lovely way to end our trip. I also work in weddings and thought the venue would make a gorgeous wedding setting, especially the amphitheatre area.

Restaurants just seemed very steep...but overall all no complaints.

Room was excellent

Beach needs a major improvement