Elounda Garden Suites Heated Pool

Anna, the manager, she was so nice and helpful! The cleaning ladies the same. The place is convenient for families as the apartments/suites have a separate bedroom for the parents. Also, its location is very convenient as you can walk to the port where all the restaurants and shops are.

We would have liked the swimming pool to stay open after 7:00pm.

Fantastic staff Nice pool Great location

Nothing

Clean, quiet, close to centre of town

Nothing it was lovely. The only negative thing is the tea towel in our apartment was not clean. I had to request a clean one

Location - great location. Although there were occasions of 'dogs barking' due to being in the local area at the edge of the resort. Staff - lovely staff who were very helpful. They even left a nice touch in my room on my birthday.

Description of room specification/facilities offered wasn't what was advertised on Booking.com. This should be reviewed as it was a shock to discover that our self catering experience wasn't as expected. 1. Family Suite with Garden View (Room 204, upper floor) - 40m2 with 2 sofa beds and 1 large double bed (not true - there was a fold up single bed which was a foot stool and not a sofa. You could not use this as a sofa). 2. Includes a dining table (not true. No dining table available for a family to use). 3. Facilities - includes a DVD Player, Microwave, Washing Machine, Tumble Dryer, Radio, Iron, Iphone docking station (Not true, none of these facilities were available in our apartment). Pool - the pool is NOT heated and is in a very poor state of repair. It is also a salt water pool and very small. The pictures with the 'wide angle lens' are very deceptive. We booked this room in good faith and paid the extra for the family suite (even though we were travelling as a couple) with the expectation we would have ample room to cook and eat. This was not the case at all. We had to eat out every evening due to lack of facilities. We spoke with another guest and they tried to find alternative accommodation without success. Therefore, we were unfortunately, stuck with this room which was a very expensive experience - €190 per night. Very disappointed.