DoubleTree by Hilton Queretaro
Top rated by guests





8.8Excellent
(252 Ratings)
"Self-contained. Good restaurant for evening meal. Excellent breakfast. Airport shuttle at no charge."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Featuring free Wi-Fi and rooms with flat-screen TVs, DoubleTree Queretaro by Hilton is located 0.6 mi from the center of Santiago de Querétaro. This hotel features an indoor swimming pool, gym and restaurant.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(252 Ratings)
"Self-contained. Good restaurant for evening meal. Excellent breakfast. Airport shuttle at no charge."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Self-contained. Good restaurant for evening meal. Excellent breakfast. Airport shuttle at no charge.
Everything was good
6.0 / 10.0
The staff was extremely nice and helpful. U are right across the street from a large grocery store with a cafe and a small food court which is extremely convenient. The room is decent size and the TV has a lot of English speaking channels which my daughter appreciated.
I think there was bugs in our room. My wife and daughter both got bit multiple times and it always seem to show up after waking up the next morning. Some additional fumigation of the room might be necessary.
9.0 / 10.0
all good
comfort
10.0 / 10.0
The rooms are spacious and clean.
The shower leaked a little into the bathroom floor.
10.0 / 10.0
Convenient and free shuttle to airport. Will use again.
Took an extremely long time to check in for my guests.
1.0 / 10.0
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on booking.com it is shown as a 5-star hotel, but in real it is a 3-star hotel.
I only booked a stay here because I thought it was a 5-star hotel, but when I arrived I was schocked. It is a 3-star hotel. I don't understand how booking.com can make such a mistake 😡😡😡
10.0 / 10.0
We came to Queretaro to catch an early morning (3 am) trip to airport to fly back to Dallas. The hotel arranged a shuttle for us when we checked in. We had a nice dinner at the hotel. Everything went perfectly. Thank you for a great stay.
Nothing. All was great.
8.0 / 10.0
The bed was comfortable and the room was quiet. I asked for extra coffee pouches and they gave me.
The shower hadn’t been cleaned, there were hairs on the wall and floor
10.0 / 10.0
The amenities, and the service both is excellent.
Nothing everything is excellent
7.0 / 10.0
this place as a chain has very good beds and pillows
when we arrived there was cockroach in the bed, we called to let the staff know.. they changed us to another room, but really nothing to compensate what happened
5.0 / 10.0
Hotel is nice and clean, comfortable bed, breakfast was very good.
I paid in advanced for my room and while checking in ,I was told the hotel never received the money from Booking.com
I was tired from the travelling and I had to wait to fix the issue, showing credit card statement and more.
Next day after having breakfast I also had to wait for the staff to confirm that I paid for breakfast included which I did.
Once again, had to wait and pass the investigation.
Staff made me feel like I was trying to sneak in or eat for free.
Some coaching opportunity for the staff for sure!
9.0 / 10.0
The bed was very comfortable
The pool was little
8.0 / 10.0
very clean
no coments
8.0 / 10.0
great location and amenities
n/a
10.0 / 10.0
clean room
great service
nice people working there
delicios cookies
3.0 / 10.0
Buffet breakfast was really good.
HVAC wasn't working in the complete 4th floor, which caused the room to be warm. Also there was no operable window to let the air circulate. Front desk clerk did not respect booking rate and had to call Booking Customer Service to get the rate honored.
7.0 / 10.0
We hear All sound in rooms on side, I think that walls are thins
10.0 / 10.0
Good service exceptional staff
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Queretaro. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Queretaro. Enjoy the water!
Is DoubleTree by Hilton Queretaro pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Queretaro?
We found 23 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
