Holiday Inn Express Stevenage by IHG
Top rated by guests





8.1Excellent
(3,599 Ratings)
"Clean, comfortable, friendly desk staff. Excellent value for money with free breakfast"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Holiday Inn Express Stevenage is a modern hotel in the town. Stevenage railway station is 1312 feet from the property, with a 25-minute train connection to Central London.
Business facilities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(3,599 Ratings)
"Clean, comfortable, friendly desk staff. Excellent value for money with free breakfast"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Location & Breakfast
Shower temperature wasn't consistent, cool to hot to cool.
7.0 / 10.0
Lovely room, nice and warm, comfortable beds, excellent food for breakfast.
The room above us was the dining room which made it very noisy all night / morning - lots of scraping of chairs/tables.
4.0 / 10.0
Clean and tide staff friendly
Stayed three nights and on two nights in a row woke up in the early hours of the morning with the fire alarm going off
10.0 / 10.0
Clean, comfortable, friendly desk staff. Excellent value for money with free breakfast
An onsite car park would be nice but at least the Asda one is close by.
10.0 / 10.0
Customer service, tv channels, good location, nice community especially when I’m visiting for the first time
The hot drink machine didn’t have oat milk.
7.0 / 10.0
They did not have enough items to chose
Pets friendly
10.0 / 10.0
Break fast was good hashbrowns undercooked often cold other wise good meals in evening good too had also very good
always clean towels too ,
i booked and ask for single beds i got double which i have phobia sleeping in a large bed so didn't sleep well as bad back and like to be against wall shower temperature also didn't stay at temperature had to keep trying to get hot ,
7.0 / 10.0
The kids loved the pancake maker at breakfast and we were really pleased with the selection of items. Even as a vegetarian I found enough to make a hearty breakfast.
The noise throughout the night on the lower ground floor was strange. It was a lot of thunks and clunks every now and then which woke us up from time to time.
9.0 / 10.0
Good location near the station. Very comfortable bed
10.0 / 10.0
Quiet location. Clean and comfortable
Staff were great.
Breakfast was very good
N/A
9.0 / 10.0
The breakfast was great. Have paid in other hotels for breakfast that were nowhere near as good.
Small mugs that only half filled from machine
4.0 / 10.0
Reasonable price, breakfast included
Top floor, constant whirring sound above ceiling
Room cold, could not improve
Duvet too thin, had to double it over myself
Wet room that was dank
8.0 / 10.0
Close to the station which was what was needed. All was ok and acceptable for a one night stay
In the morning when I took a shower it did take a good 5 minutes for the water to get warm. I did not advise this as I had a train to catch!
9.0 / 10.0
It was a cold night but room was cozy and bed comfy. Breakfast had plenty of choices and was good & plentiful.
1.0 / 10.0
Nothing. Millie at Breakfast was amazing.
Everything. The rooms were freezing. The breakfast was terrible. Reception staff not interested.
7.0 / 10.0
The staff were lovely and the room was a good size. There was a decent selection of items at breakfast.
The decor and fittings were tired looking, the carpet was stained and worn and the shower would intermittently get very hot. At breakfast on the second day the pancake maker wasn’t working properly and they ran out of croissants.
8.0 / 10.0
Friendly staff and central location
No car park
8.0 / 10.0
Price
Pillow was very lumpy no soft pillow option
3.0 / 10.0
Well located
The toilet was dirty and hadn’t been flushed and the bin in the room hadn’t been emptied
9.0 / 10.0
Excellent breakfast
Clean room
Superb, friendly staff
Only issue was parking which you can’t do anything about
Parking
Would have liked fried eggs!!
5.0 / 10.0
Cereal fine and drinks ok
Bacon sausages and scrambled rugs untasty.
9.0 / 10.0
Clean room and.very comfortable
9.0 / 10.0
The staff on reception were fabulous especially Morgan well done.
The rooms were warm and comfortable.
The breakfast was amazing
All good value and High quality
The shower was not a consistent temperature and would flit between hot and cold.
10.0 / 10.0
Position and cost
Nothing
10.0 / 10.0
Stuff really friendly had a issue with my room they moved me straight away
10.0 / 10.0
The staff could not be more helpful.
N/a
7.0 / 10.0
The staff were honestly the best I’ve met in England. Everyone was so kind and helpful. Breakfast was really good, I actually looked forward to it every morning. I had a small issue during my stay but they sorted it out quickly and made sure I was okay. I did end up paying a bit more, but I didn’t mind at all. They made the whole stay worth it.
The heating issue, though I was given an external heater which worked but wasn’t convenient. And parking arrangement
9.0 / 10.0
Clean and quiet
The surrounding
5.0 / 10.0
Good location. Great staff, especially Tom on reception.
Lighting in the bedroom was awful.
6.0 / 10.0
Staff very friendly, breakfast very good
The room was very cold, the toilet when flushing sounded like a plane taking off. The stairs had a stain on which looked like blood going down to room 14
10.0 / 10.0
Very friendly staff
I liked everything
9.0 / 10.0
As a stop off to avoid Friday night rush hour in London, with lots of luggage, it was wonderful. It was only a short walk from the train station and our room was very comfortable. Takeaways and corner store in the vicinity. The room price included breakfast and as it was so cheap, I was expecting a Continental Breakfast only. Nope, it was the full service with a huge choice of options. Well done!
The smokers sitting down with alcohol and hanging around outside - it was a little daunting and I was glad to not be walking alone.
10.0 / 10.0
Stayed here for five nights and felt that it was a really good value. Very easy walk from the train station. Close to ASDA and many eateries. Room could use a little updating but facilities were clean and breakfast was good and plentiful. Food and bar for $ available at later hours. Would definitely recommend!
Parking was off-site/third-party @ ASDA and I would have liked getting this info before choosing to book non-refundable rooms.
9.0 / 10.0
Breakfast was very well laid out and eating area was very clean and staff helpful
Arriving at night on my own with children was a bit awkward having to park away from hotel and walk with luggage. My children were a bit unsettled by gang of teenagers in the car park especially as instructions asked you to park away from main entrance of supermarket which is where it is best lit
10.0 / 10.0
Super location, great breakfast, lovely staff brilliant stay, would recommend
Nothing, zero great
8.0 / 10.0
Very clean, the bed was incredibly comfortable, and the staff were friendly and very helpful.
It’s a bit nitpicky of me to say so but I wasn’t blown away by the breakfast. It was a standard buffet affair and wasn’t bad by any means but I would have liked fried or poached eggs instead of just scrambled, and the pancakes were humorously tiny.
10.0 / 10.0
Everything
Distance
10.0 / 10.0
Everything was good and we enjoyed
Not applicable refrigerator
7.0 / 10.0
The reception staff were pleasant and welcoming. Breakfast was lovely, although some granola etc would be a better option than muesli for us. Whilst there is no parking onsite, there is a council car park behind which is £13 all day, free sundays and bank holidays. Great transport links for east coast mainline and A1.
Stains all over the bedroom floor. The beds couldn't have been better, I could feel springs, and the kids sofa bed was noisy and like a camping mattress. My daughter didnt complain but no way could I have slept on it. 2 adults and a 9 year old in our room and we didn't have much room. TV didn't have a lot of selectable channels due to poor signals.
7.0 / 10.0
The staff were exceptional and so friendly. Breakfast was great- fresh and delicious.
We were alerted prior to arrival that the air conditioner was broken and a fan was provided . A deep clean of surfaces, carpets, and under the bed is required .
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Stevenage by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Stevenage by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Stevenage by IHG?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, non-smoking, pets allowed, and heating.
