Holiday Inn Peterborough West by IHG
Top rated by guests





8.1Excellent
(1,538 Ratings)
"Staff is extremely friendly, kind and helpful. The local is great. It's close to the Peterborough Cathedral, the museum and the shops. There is a nature reserve nearby and you can walk there. The swim..."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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This modern AA 4-star hotel has a gym, a spa and an indoor pool, just 5 minutes from Peterborough city center.
The superb leisure center is one of the best equipped in the area and is available free of charge to guests.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(1,538 Ratings)
"Staff is extremely friendly, kind and helpful. The local is great. It's close to the Peterborough Cathedral, the museum and the shops. There is a nature reserve nearby and you can walk there. The swim..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
I am coeliac and lactose intolerant and wondered whether there would be anything I could eat for breakfast. At entrance to restaurant area we were greeted by a pleasant young lady called Joyti who took note of my dietary requirements, told me what I could have from the buffet and then proceeded to bring me both black coffee and gluten free toast from the kitchen. Excellent service.
Car parking charge.
9.0 / 10.0
Comfortable and easy to get to.
Had to pay to park in car park !
10.0 / 10.0
Staff is extremely friendly, kind and helpful. The local is great. It's close to the Peterborough Cathedral, the museum and the shops. There is a nature reserve nearby and you can walk there. The swimming pool, sauna, steam room are great. And the good is fabulous!
I didn't go in the jacuzzi because the water looked as if it needed changing, but I saw someone taking samples so I think that they are really keeping an eye on it.
10.0 / 10.0
Was a nice getaway and kids could swim keeping them entertained and tv had good multiple choices for them
All was good at good value for money nothing we didn’t like
9.0 / 10.0
Good bfast, friendly staff, good room. Very good stay
8.0 / 10.0
Breakfast selection grear and very tasty
Very dated , I always stay in holiday in and this one was one of the worse one , need a lots of updating
10.0 / 10.0
From the welcoming staff to the lovely note in our room this hotel is such a delight. The food, breakfast lunch and evening meal were all really good. We had a lovely, large relaxing room but the foyer also has areas that you can chill out in.
The price of drinks are very expensive but I expected that in a hotel, there is a pub within a 10 minute walk if that bothers you. The gym and swimming pool are very small and get busy quickly. When I tried to have a swim at 0645 in a Monday morning it was full and I gave up.
9.0 / 10.0
Staff were great, food was very good, room was very comfortable.
Pool and gym were very busy, unable to swim at all. Bar prices were very pricy…
3.0 / 10.0
Good location and plenty of parking spaces available.
Cold rooms.
Poor windows, draughty and I’ll fitting.
Heating not working and seemingly limited to a cut off time!
No heating overnight or in the morning.
Noisy.
Uncomfortable beds/ mattress.
Overall not an enjoyable stay .
10.0 / 10.0
Everything was clean, the restaurant was delicious, the pool was/ spa was lovely too. All of the staff were welcoming and friendly which really makes a difference! Kids eat free was a lovely touch too!
Nothing.
10.0 / 10.0
Lots of parking upon arrival, staff were really friendly & our room was ready early. Comfortable stay, room included iron/ironing board, tea/coffee etc. Nice indoor pool, sauna, steam room and jacuzzi; also a gym. We didn’t have breakfast but had a drink in the nice bar area. Very good value for money.
Nothing
10.0 / 10.0
Very well renovated, lovely staff and great breakfast
Nothing
9.0 / 10.0
Great pool and sauna facilities and super friendly and efficient staff.
The pillows were too firm for my liking. Minor gripe
6.0 / 10.0
The reception staff were lovely, parking very easy and convenient, location ideal for Peterborough, breakfast amazing - the only hotel where I've not needed to order veggie sausages in advance, they were already out. Hotel clean and modern.
I had to tell the bartender whether Shiraz wine was white or red, then he couldn't find it. He offered me house red which I accepted for ease, then he charged me nearly £10 for awful vinegar wine. The pillows were like sleeping on rocks. The radiators clicked and banged all night. The shower was a trickle but it blasted out of the main bath tap when switching over.
10.0 / 10.0
Clean, spacious and lots to over
-
8.0 / 10.0
Friendly helpful staff and tidy room. Excellent breakfast with plenty of choice.
Over priced drinks in bar.
10.0 / 10.0
We had a wonderful stay at Holiday Inn Peterborough West. From the moment we arrived, everything was smooth and welcoming. Check-in and check-out were very quick, and the receptionist was extremely friendly and knowledgeable, which made a great first impression.
Our room was spotless, very spacious, and beautifully decorated. We especially appreciated the small bar available in the room, which was a nice extra touch. Both breakfast and dinner were delicious, with plenty of choice and great quality.
The swimming pool and saunas were clean and well maintained. They were quite busy at times, but still enjoyable.
Overall, this is a really lovely hotel with excellent service and facilities. We had a great experience and will definitely be coming back.
N/A
9.0 / 10.0
Excellent staff , location ,
Worn out in places and a few things not working as they should
10.0 / 10.0
The hotel is in a good location, great value and having free use of the spa is an added bonus. The food is excellent.
There was nothing I didn't like.
10.0 / 10.0
comfortable stay
n/a
8.0 / 10.0
Staff were very friendly and helpful. Breakfast was delicious with overwhelming choice of food. Alison and Vlad were very hospitable when serving breakfast.
Bath panel leaked onto floor when showering.
10.0 / 10.0
The breakfast was brilliant far better than expected. Overall it was very very enjoyable served the purpose very well.
All that we were involved in and saw was good
5.0 / 10.0
Rooms we clean , communal areas were good. Breakfast was excellent
Room and corridors were tired looking especially the bathroom , pillows hard and lumpy. Air con grill was loose and coming away from the wall. Telephone socket underneath desk was lost and hanging partly off.
9.0 / 10.0
Lovely friendly staff dressed professionally in uniform . Great room size and lovely breakfast.
The carpark was completely full with a party or something going on. Glad we got there early and got a good spot. Please add GB News to your tv line up.
7.0 / 10.0
Leisure facilities excellent as was the food and bar services. Staff were also excellent and catered to all of our needs.
Breakfast was fabulous.
Our room was directly over the hotel entrance, and there was noise from guests outside until the early hours.
We found the beds too hard for our comfort.
8.0 / 10.0
All good breakfast good
Bathroom a bit old and dingy
10.0 / 10.0
Reception staff very friendly lovely spacious room
7.0 / 10.0
Room and Leisure club facilities very good.
Bed very comfortable.
Breakfast good and well stocked.
Conference suite was well appointed with good sound system
Main bar area is not big enough for the number of guests that could potentially use it. Guests were spilling in to Reception and the breakfast area.
Ensuite needed maintenance. The flush lever did not work well and the flush took ages to fill.
8.0 / 10.0
Excellent Staff, helpful and attentive, from Reception to Bar Staff very good.
Late night food available, nice lounge area. Plenty of parking. EV Charger on site.
For a Holiday Inn, one of the best breakfasts we have had, plenty of choice from buffet to cooked items, including pancakes and maple syrup.
Staff also dealt with what could have been an ugly incident in the bar, with great skill and diplomacy.
The rain, but I guess that's not the hotels fault!
10.0 / 10.0
Great location friendly staff really comfy bed excellent breakfast choice
Stayed two nights
Pool was small but lovely sauna steam room
Car parking charge though hotel very cheap so even included was good value
10.0 / 10.0
We went to celebrate our wedding anniversary, there were 4 couples, but unfortunately there were no vacancies for them for one night. I liked everything, the comfort, we really enjoyed the pool. A good experience.
Nothing.
9.0 / 10.0
The room was spacious, the beds comfortable and it was quiet, the bathroom was good, and the staff were helpful as I very much wanted a twin bedded room and eventually one was found for us.
8.0 / 10.0
Does the job for a short stay. Good value for money. Clean, spacious rooms. Great pool & gym facilities. Diverse menu at the restaurant for dinner. Short drive to Peterborough town. We are IHG members so also got a 12.00 checkout which was helpful with a little one.
The corridor can be very noisy with guests coming and going. The room doors don't block out much noise so were woken up a few times by people walking/shouting up and down the corridor.
8.0 / 10.0
Pool , breakfast very nice, rooms decent but was a little cold in room took a while
To warm up
Pool area a little run down
10.0 / 10.0
Everything
N/A
4.0 / 10.0
Breakfast was excellent.
There was no hot water either in the evening or next morning and the room was cold. Therefore it was unpleasant preparing for the party we were going to and even more unpleasant discovering that there still wasn't any hot water to shower next morning
8.0 / 10.0
Location, room size, cleanliness, facilities, staff, room service, breakfast.
Shower screen needs re-sealing, moulding & had come away from the seal, water leaked all over the floor.
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
All was superb, staff very accommodating, room spotless, breakfast probably one of the best
Can’t improve perfection
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Peterborough West by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Peterborough West by IHG. Enjoy the water!
Is Holiday Inn Peterborough West by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Peterborough West by IHG?
We found 29 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
