Victoria Jungfrau Grand Hotel & Spa
Top rated by guests





9.2Outstanding
(672 Ratings)
"Welcoming, clean staff went above and beyond my expectations"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
The Victoria Jungfrau Grand Hotel & Spa enjoys a privileged and picturesque location in Interlaken, between 2 beautiful lakes at the foot of the eternally snow-capped Jungfrau.
Business facilities
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
9.2Outstanding
(672 Ratings)
"Welcoming, clean staff went above and beyond my expectations"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Welcoming, clean staff went above and beyond my expectations
N/A
10.0 / 10.0
Top notch service and very nice and helpful staff
Top notch facilities
Extraordinary swimming pool
Nothing
10.0 / 10.0
Everything was wonderful, the best hotel ever !
Nothing.
10.0 / 10.0
On arrival at Reception, was upgraded to a suite overlooking green space at the front of the hotel where, from the balcony, a continual procession of paragliders could be seen descending from the surrounding mountains. The location of the hotel is excellent. Every member of staff was professional, courteous, attentive and polite. The Spa facilities were first class. Breakfast was very good as was the relaxing vibe in the dining room. An early departure didn't allow time for breakfast but the hotel provided sandwiches, fruit, snacks and water to take away.
Decided to have an evening meal at the Italian "restaurant" located within the hotel which turned out to be a Pizzeria that you would find in any town or city. Totally not in keeping with the character of the rest of the hotel and totally out of place in a hotel of this quality. Very disappointing.
10.0 / 10.0
A very nice breakfast buffet, and the view from the brasserie is simply majestic, i.e. a stunning mountain panorama with numerous paragliders landing right in front of the hotel. The spa area is excellent: spotless, spacious, and beautifully maintained. The staff truly makes the difference, attentive, very friendly, and always supportive with any request.
10.0 / 10.0
The hotel and the location was great ... The beakfast was yummy and very good. I loved the details.
10.0 / 10.0
Honestly the best hotel I’ve stayed at. All staff was outstanding; always happy and willing to assist.
10.0 / 10.0
Everything was amazing actually
I wish the breakfast was a bit earlier that 7am
10.0 / 10.0
Good location, vintage future, fantastic SPA, good service
We were a bit confused that sauna in the SPA center has slightly different openings hours from the sauna in the swimming pool.
7.0 / 10.0
the staff of reception and clean
The information on Booking.com was not the same as the reality. The room was different from what was described, it was a bit far, and the garden mentioned turned out to be an internal garden, not Interlaken’s public garden as expected.
10.0 / 10.0
Everything including hospitality and other facilities
NA
10.0 / 10.0
Super friendly and hospitable staff. We had our room booked and paid ahead of time, but when the staff noticed that we were less than satisfied they upgraded us with no extra cost. Concierge team are professionals and they go out of their way to provide whatever assistance required. Thank you for an unforgettable experience.
The cigar lounge allows cigarette smokers. For a cigar smoker, the smell of cigarettes can be repelling.
1.0 / 10.0
The location of the hotel is very good.
The staff were very rude.
The room was extremely bad. We had to change the room as the air vents for the AC were directly on top on the bed, which is very bad.
They ask for money for almost everything you ask or, whether water or simply any thing during the breakfast (which is included in the price).
Overall the hotel is not worth the value we paid for at all, and it was the worst hotel during our trip to Switzerland.
10.0 / 10.0
All are really 5 stars level
Price is high but worth
10.0 / 10.0
Excellent!
None
1.0 / 10.0
The location and the breakfast.
I begin this review buy saying that besides the location, nothing felt luxury at this hotel and I will explain why.
I arrived with the car in front of the hotel and the consierge guy told me to park the car underground. It was very unprofessional from him. He should have taken my car immediately and park it and take my luggages in the room. In the end he did that because I asked him to do this.
Throughout the hotel the atmosphere was so loud made by other clients that it was very unpleasant (at the spa the children were playing to loud, at the restaurant the clients talked to loud, on the hall/corridor also the same problem).
The spa didn't had the towels where you could see them, the massage made by a therapist was very bad, the music sistem hade quality problems, the atmosphere was not as if you are in a luxury spa. At the end of the treatment I didn't give any tipp and the therapist said something (bad I suppose) in his language after he looked at the paper.
The stuff from the reception many times were talking to each other about personal stuffs and didn't gave me the right attention.
The prices for 1 night are to high for what they offer. I will never stay again at this hotel. When I pay this amount of money I want every to be perfect and unfortunately it wasn't.
6.0 / 10.0
Location perfect. Concierge amazing. Chef was great in breakfast. Other restaurant personnel not so good, little rude. Reception normal.
Very old, money-performance is not good, concierge perfect, spa staff so rude.
10.0 / 10.0
We enjoyed our stay. Our room was suitable and quiet. The bed was very comfortable. The breakfast was amazing and the view from the breakfast room is incredible watching the paragliders land across the street.
The location is terrific within walking distance to Harder Kulm funicular. Well worth the visit.
The hotel is also within walking distance from the train stations. Right in the town with shops and restaurants.
Beautiful, horses and carriages go up and down the street and stop right across the road.
We were there in Mid April and the weather was mild but sunny days.
Nothing really. Loved it all.
10.0 / 10.0
We loved everything about the hotel. From property itself to service and amenities. Gorgeous hotel, beautiful room, amazing breakfast buffet which was included, and the dinners were fantastic. Loved everything.
Nothing.
9.0 / 10.0
location and service
10.0 / 10.0
We loved it
10.0 / 10.0
Everything.
All 10 of us agree it’s spoilt us for other Hotels.
No applicable- it’s excellent.
10.0 / 10.0
Exceptional
9.0 / 10.0
Authentic and beautiful. Well kept grand hotel with great staff and facilities.
It’s expensive. The parking is also extra. Some of the equipment was not working in the Spa, but only minor as the facilities are plentiful.
5.0 / 10.0
The location and its history
Service levels and spa/pool being closed for maintenance- total disappointment 🥲
2.0 / 10.0
Nothing
The stuff
The way they treat the client
8.0 / 10.0
Location
Extremely expensive for this type of accommodation
9.0 / 10.0
The location and staff
The breakfast was the Same all days
9.0 / 10.0
Location, view, nice hotel crews especially concierge. Cheers to Mr Dragan.
A bit expensive
10.0 / 10.0
The service, food, atmosphere, room, views, and location just doesn’t get any better. The spa treatments were Devine.
7.0 / 10.0
Value for money, good food and service
Overpriced and food and service is not upto mark and very options in menu.
9.0 / 10.0
magnificent views and location. elegant setting and lovely staff
the restaurants, the spa, the location
9.0 / 10.0
welcoming & helpful staff & clean property & perfect location
need to install bited on wash room
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Victoria Jungfrau Grand Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Victoria Jungfrau Grand Hotel & Spa. Enjoy the water!
Is Victoria Jungfrau Grand Hotel & Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Victoria Jungfrau Grand Hotel & Spa?
We found 39 amenities for this rental. This includes business facilities, shuttle available, golf course (within 2 mi), concierge services, and free wifi/internet.
