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Crystalbrook Riley

Top rated by guests
Lobby
Exterior view
Crystalbrook Riley Hotel in Cairns
Recreational facilities
Restaurant
Don't miss out! Price and availability may change
9 / 10
Outstanding(1,129 Ratings)

Hotel in Cairns

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Crystalbrook Riley offers top-notch services and amenities, ensuring guests experience utmost comfort.

Maintain seamless communication using the complimentary Wi-Fi at hotel.

Car hire offerings at the hotel enhance the ease of discovering Cairns.

Guests can avail parking facilities at the hotel.

During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.

In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.

At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Crystalbrook Riley with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Crystalbrook Riley, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.

Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.

A few accommodations within Crystalbrook Riley offer unique design elements such as a balcony or terrace.

Certain rooms boast in-room amusement features such as television and in-room video streaming, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Crystalbrook Riley. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

Enjoy an entertaining evening with your fellow travelers at the hotel's bar. Crystalbrook Riley provides a superb assortment of leisure amenities for guests to enjoy.

During your stay, don't forget to allocate some moments to experience the readily available shoreline.

Conclude your holiday perfectly with a visit to massage, hot tub and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay.

At Crystalbrook Riley, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Amenities at Crystalbrook Riley

24-hour front desk
Restaurant
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Kitchen
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Breakfast available
Garden
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Cairns

city location on map

Nearby attractions

Hartley's Crocodile Adventures
22.3 mi
Skyrail Rainforest Cableway
7 mi
The Australian Armour And Artillery Museum
6.9 mi
Babinda Boulders
30.1 mi

Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9 / 10
    Outstanding(1,129 Ratings)
    10 / 10Outstanding·Jul 2026
    Great location and pool area is amazing. Staff are very friendly and nice.
    9.6 / 10Outstanding·Jul 2026
    Beautiful resort style hotel set on the esplanade.
    10 / 10Outstanding·Jul 2026
    Superb hotel on every level, the staff are amazing and the facilities including lap pool and bar/restaurant on the waterfront make for a very enjoyable stay…well done
    6 / 10Average·Mar 2026
    We were really excited to stay at Crystalbrook and were very grateful for the early check-in, which was much appreciated after travelling. Unfortunately, the experience after arriving in the room was disappointing. While we understand Cairns can be hot and humid, there was visible black mould on the ceiling and the entire room felt extremely damp, including a noticeable musty smell. We were also placed in an accessible room rather than a standard room. The automatic door closed very slowly, which made privacy difficult as it stayed open long enough for people in the hallway to see straight into the room and bed area. Additionally, the doona had yellow stains on it, which was not what we expected from a hotel of this standard. To top it off, when we checked out we were double charged for our dinner and deposit. It has now been a week and the issue still hasn’t been resolved. Overall, this was not the experience we had envisioned when booking a Crystalbrook hotel.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Crystalbrook Riley. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Crystalbrook Riley. Enjoy the water!

    Is Crystalbrook Riley pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Crystalbrook Riley?

    We found 24 amenities for this rental. This includes 24-hour front desk, restaurant, concierge services, free wifi/internet, and air conditioning.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.