Luxury Condo "FishShack Veranda 4D" In Los Suenos Resort & Marina

Everything about this condo is fabulous. We loved the 3 balconies- 2 off the bedrooms. We also loved how close to the pool we were. The golf cart was great. 5 stars!

Loved the condo and the layout with two master suites. The beds comfortable, real fluffy pillows and close to the pools. Not crowded, not loud. Great retreat. Kitchen well stocked and the knives were sharp! Was our favorite place to stay in Los Suenos and we’ve been coming for over 10 years.

Very nice accommodations, good location , nice view, only negative was could not turn thermostat below 73

Pros: - The condo itself has a nice, walkable location to the dock, golf course and entrance to taxi/uber pick up/drop offs - The washer and dryer worked perfectly for our needs and was much appreciated - Neighbors were all visible but was overall quiet (even between bedroom of guests, it was quiet) - Spacious for 3 adult couples Cons: - The beds were so hard that 2 guests chose to sleep on the couch & the floor both nights - Far left bathroom sink was clogged and took 24 hrs to drain - In this same bathroom as the clogged sink, the build up on the shower head was so thick with hard water that half of the head wouldn't properly stream - The far right bathroom's shower never once had hot water so the couple staying in that room had to shower elsewhere (a pro within a con is that 3 full bathrooms made it so that the issues with the bathrooms, someone could quickly go to the next and take care of their needs) ^^ Note: We never addressed it because we already experienced lags in responses and by the time it could have been resolved we would have been close to, if not already, checked out Needs improvement: - Communication. I'll explain: So Jeff (GREAT guy to communicate with) is a co-owner of this condo who outsources this rental through "Costa Rica Dream Makers" who then sets up a point person within their company to communicate with prior to arrival (our rep was Brandon). At check in, we dealt with a different staff member of CRDM who gave us a physical printed sheet with a new short list of who to contact with questions during the stay all different than what we already had. Every person has their own contact so by the time we got to check in we had 3-5 different streams of communication and about 8 different phone numbers. From the start, it was never clear who we should be speaking to, we'd send a message to Jeff who would CC us on a email to CRDM who then would delegate a response from the point person who was not always successful in returning our inquiry (this was understandable for soft inquiries but during our stay when we had in the moment, time sensitive questions the lags became frustrating). None of our communication was bad, everyone was friendly and respectable to us BUT the bottom line is with so many contact people, questions and requests fell through the cracks, left us feeling confused and added unnecessary stress. Overall, the unit in general is fine, not great not awful but not worth the 1k for 2 nights we paid.