Onyado Nono Asakusa Natural Hot Spring

The hot spring is a plus. The breakfast was good, I guess typical Japanese.

No variation on the breakfast. The room were really really small.

One of the best hotels in Tokyo in my opinion. Doesn't look amazing from the outside, but inside it's perfect. Chose it after trying the same hotel chain in Kyoto and decided to give it a spin next year. Rooms are bigger than most Tokyo hotels, I love the fact that you have to take out shoes when inside and overall the hotel itself is pretty great. Onsen are some of the best and rooms have that traditional feel but with all the modern things. Staff is always helpful and kind.

Location can be tricky when you arrive if you have a lot of bags since it's not really the closest to public transportation (despite being fantastic once you are in) and it's a little bit more expensive than average (but definitively worth it).

Great location, clean and comfortable and the hot spring was amazing! We felt so relaxed every day. They helped us book a taxi to the airport as well, very easy. Would definitely come back again!

Nothing I can think of.

Staff: DISAPPOINTING and PLEASED. (READ BELOW) Facilities: Wonderful Onsen and Supper. Location: OKay - depending whether you find next to the amusement park a noisy one, but we are okay with it. Cleanliness: Okay, but the toilet did have some sewage smell. Room size: Small but okay for us as we did not have big luggage.

Staff: DISAPPOINTING | PLEASED. On the day i checked in, arrived at 12.30pm, i understand check in is 3.00pm. So i told her (Staff A) i can come back later this evening. Just process the necessaries. She took my passport. Did something. Concurrently i asked her about luggage transportation services. She could not understand much how to explain the process to me. So i told her it is okay, I'll sort out when i return in the evening. I came back at 9pm - was told to queue to check in AGAIN. This is because the lady in the afternoon did not check me in. This time, they told me to go to a machine to check in by myself. Half way through. The machine keeps asking lengthy questions, I have a child with me. I was frustrated as why did they not process during the day when i was there, and why did the lady take my passport and not do anything. Many hotels, do the necessaries with the checking in. And allocate the room when their official check in timing or room is ready. You can go in the morning and then leave your information and then go and do something else. In the end, The evening staff(Staff B) who was helping me with the machine check in, took a brochure to me and pointed 3pm to me, and asked me bluntly why am i upset. By this time, I was almost in tears as I was tired and my child was falling asleep at the front reception check in counter. As I have been trying to explain to him I have gone through the process of doing the necessaries at 12.30pm with Staff A. By this time, Staff B and a few others all stepped aside and ignored me. In the end, a Korean Staff by the name of KIM came to Save the Day. He doesn't have perfect English but we manage to communicate, he sorted the check in on his end without the machine that I was queueing to do, and he even helped out with Airporter service line by line with me. I am so very grateful and thankful to him. He keeps apologising that he does not have perfect english but his effort and conversation pace was SUPERB