White Lagoon - Luxurious 1BD Flat near Kavarna by Flat Mаnager

We regret that on this second experience here we were not able to point a 10 again.

we were surprised by the superficiality in the chapters of cleanliness and functioning of vital systems. For the facility management company we have the following guidelines. Maybe the boiler and the heat should have been turned on an hour in advance of check-in but that was not the disappointment because the heating was done quite quickly. If we can overlook the state of the unwashed windows and the balcony considering the beginning of the season, the internal cleaning was superficial with cobwebs in some visible places, very dirty and worn sponge for dishes, cracked dishes, dish detergent 'millimetric' , the lighting level in the bathroom was quite at the limit and broke down in the penultimate day, working with luck intermittently. So the lamp by the mirror that did not work at all would have been very useful. The heating in the bathroom did not work and for this reason we had to overheat all the other rooms to achieve compensation in this space. So any potential electricity savings that we could have made were thus compromised, the bathroom heating up very slowly. Consequently, in the first hour of the stay, almost all the electrical equipment was working and overloaded the system, which failed, but the maintenance company's intervention was quite quick. However, indirect communication on the booking site is not the best method in the relationship with the client if you want a personalized response because the client is on vacation and does not follow the applications , he contacted you directly, by phone, when needed. With the hope of improving the reported issues , some of them attention issues , all the best !

Fara mic dejun, locatia bine amplasata, spatioasa. Bucatarie utilata corespunzator.

Lipsa suport dus, miros neplacut in baie (miros mucegai). Lipsa comunicare cu gazda (am informat despre lipsa suport dus fara raspuns).

Apartamentul este foarte aproape de plaja si priveliștea din balcon deosebită, camere mari, spațioase, bucătăria dotata cu cele necesare. Persoana de legătură a fost de notă 1000.

Firma de curățenie ar fi bine ca pe viitor sa se implice mai mult. De exemplu, chiuveta din baie era infundata și am descoperit ca era "pe țeavă" un tub mic de gel de duș, lucru care se putea observa de către cei care se ocupa de curățenie dacă spălau chiuveta 😁. În baie se simte un miros de umezeală.

De locatie

De verwarming in de slaapkamer deed het niet en vuilniszakken voor de afvalbak en schoonmaakdoekjes waren niet aanwezig.