Mobile Homes Casapini in FKK Camping Solaris

La situation L'emplacement ombragé Les équipements fonctionnels Le calme et la tranquillité

La literie est bonne mais sans plus, limite pour un long séjour. L'incivilité de certains qui réservent les meilleures places a l'ombre en laissant sur place leur transats et parasols.transats utilisés qu'une partie de la journée mais qui empêche de profiter de l'emplacement pour d'autres personnes. Un point à ce sujet dans le règlement intérieur pourrait être le bien venu surtout avec la mise en place d'un ramassage systématique de tout les équipements chaque soir par SOLARIS équipements regroupés dans un endroit dédié a cet effet en haut du camp.

Sauber und ruhig.

Die Unterkunft war hervorragend, sehr ruhig

The place itself was very nice and well built, reflected the pictures well. We did not understand it was inside a naturist camp, however the camp itself has plenty of facilities and good sea.

Staff and check-in was very unprofessional. Casapini staff itself was nice but the camping staff was extremely rude to us in more than one occasion. We arrived in the wrong camping by admittely our mistake, our internet was not working well so we wrote casapini on maps without checking it was casapini in the sister camping. However the camping reception sent us on a wild goose chase for our apartment, they even sent us to a flat that was already taken, before realising our reservation was for the sister camping (we showed them the booking from our e-mails when we arrived so they could have noticed). In all this process we got shouted at in a call from a representative complaining that it was very late and they have kids to care for, we asked whether late check-in was possible in advance of coming and they agreed, if they were against late check-in they should have said it in advance. Another day we came at 00:10 from dinner and the reception told us it was not possible to open the gates for our cars as the deadline for car gates was midnight. We asked more than once if they could make an exception as we were not told about this rule during check-in and they refused and let us walk back to our place alone (we are two solo women travelling and the roads inside the camping are very dark). Not happy about this situation the day after someone came to our apartment and scolded us saying we should read the rules in the map provided, we checked and in the map provided the rules actually said 2am, not that we read it but they were also wrongly written in the map. I appreciate this is a camping but the level of unprofessionalism and rudeness of the camping staff was on another level.