Hotel in Playa del Carmen
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Amenities at Casa Kaoba Hotel & Suites
24-hour front desk
Restaurant
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Available Rooms
Things to know
Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Pets allowed, fees apply
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
7.2 / 10Good·Nov 2025
Could be better, could be worse. Breakfast was nice, pool was lovely, room was ok.
8 / 10Excellent·Feb 2025
Great hotel with excellent service
9.6 / 10Outstanding·Jan 2025
This was by far the cheapest hotel I found in the area (I needed to be close to the Xcaret for a wedding) but saw it had good reviews so I booked it. Upon arrival I was upgraded to a suite for no extra charge. The room was nice and the property in general has a nice atmosphere. The staff is very friendly and accommodating and they speak English. The included breakfast was great. I had no issues with my stay and I have no complaints! The only inconvenience is that it’s not within walking distance of anything, and Uber/Lyft (as of now) does not service this area, which I didn’t know before arrival. But the front desk is happy to assist with hiring a taxi. Enjoy your stay!
6.4 / 10Average·Jul 2026
Please avoid this hotel, Even you fully pre-paid everything online, this hotel still force to charge you additional fee upon arrived. if you don’t agree they will not allow you to check in or cancel the reservation for refund. The room and facility is nasty and inhabitable. The room is full of mildew on the wall and smell awful. it will be extremely difficult for someone that has allergic. The mirror and glass is kind of old and broken. The air-condition is not function to make room cold and leaking the water into the wall and to your bed. The bed sheet is old and not clean with hair and pilling. The towels are dirty and tear down. Ceiling is leaking.
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