Danny Lodge - Country Cottage Near Brighton by Huluki Sussex Stays

Das Haus ist sehr schön und die Lage war für uns tipptopp

Leider funktionierte die Kaffeemaschine nicht und wir mussten unsere bereits gekauften Kapseln ungenutzt da lassen. Allgemein sollte die Küche und die Kücheneinrichtung grund gereinigt werden.

Beautiful cottage, very well appointed and modernised

Garden is not secure for dogs so you have to keep them on a lead in the garden.

Lovely location. Picturesque cottage.

Beds so noisy that we couldn’t sleep. Cobwebs everywhere even when we had just followed cleaner in. Coffee machine not working. Bbq area overgrown so couldn’t be used. Prickles and brambles along the car parking area. Garden not in best condition. Had to pay for cleaners but obviously not cleaned properly was disappointing.

The linen was clean ( bedding, towels etc) and there were plenty of towels. The cottage was generally clean but we did not cook there so cannot rate the kitchen facilities. Beds were comfortable and once we got the heating working it was warm and cozy. it was close to Hurstpierpoint and we thoroughly enjoyed the New Inn Pub at the far end of the village.

Arriving at the property we were initially shocked at how run down the exterior was. wooden window frames falling apart, peeling paint etc. it certainly did not inspire us with any confidence and I was dreading going inside to see what it was like. however the inside was ok snd clean. no heating had been left on so the cottage was very cold for the first few hours. once we got the gang of how the heating worked we were more comfortable. Unfortunately the very noisy boiler that makes a scream like sound kept us awake the first few nights. We did have some problems with a key that kept slipping in the lock and I called the number given, I found the response unhelpful and quite disinterested. I was told she couldn’t call me back as I had a foreign number!! luckily I managed to find a second key which worked better. the office eventually texted me back but I do feel the customer service skills could be improved.