White Hart, Newmarket by Marston's Inns





7.2Good
(1,338 Ratings)
"Staff .. lovely made up rooms.. very clean .. Sharon does a superb job and is a lovely person to chat to .. 1st class.."
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4-Star Hotel
Well priced for this locationPriced under area average
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Located in Newmarket, 1.2 mi from Newmarket Racecourse, White Hart, Newmarket by Marston's Inns offers a garden and bar. This 4-star hotel offers free WiFi. The hotel features a British restaurant.
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
WiFi/Internet
Garden
Accessible Parking
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.2Good
(1,338 Ratings)
"Staff .. lovely made up rooms.. very clean .. Sharon does a superb job and is a lovely person to chat to .. 1st class.."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Location
Very slippery bath / shower
No rubber mat
Old bedroom furniture No cooked breakfast Minimal continental breakfast Only tea spoons to eat cereals with Bread was not fresh
4.0 / 10.0
Position good with a large carpark comfortable bed
Loud music till 12.30am booked as business trip and were put in a room directly above the bar and speakers. We we're not made aware there would be Loud music on till late and if we had known this we would of asked to be moved to the top floor or possibly wouldn't of booked at all. The hotel side of this place needs a bit of attention , the walls next to the beds where you lay we're grafted they need a clean. That particular room was also very warm even with the window open.
It was convenient to get to the racecourse in the morning but not so good working with very little sleep , I believe there needs to be a bit more consideration to your hotel guests staying here for work.
5.0 / 10.0
We were told the bar was open till 12 30 but shut at 11 30 , bar manager not very helpful when questioned about it, will not stay again,
Don’t tell customers incorrect information, spoilt or weekend.
10.0 / 10.0
Staff .. lovely made up rooms.. very clean .. Sharon does a superb job and is a lovely person to chat to .. 1st class..
The price..to expensive for a single traveller..
10.0 / 10.0
Comfortable and very friendly staff
5.0 / 10.0
Location friendly clean room.
They had a band in only told on arrival so it was like sleeping in a nightclub! You can hear everything on the second floor. Sounded great fun but wasn’t what I was expecting.
6.0 / 10.0
Loved the location and the beds are super comfy!
The paintwork in the room was very chipped and the paper, in some places, torn and tatty. It is definately in need of some attention.
10.0 / 10.0
Excellent breakfast staff lovely good value for money
Nothing
7.0 / 10.0
Location, staff & cleanliness
Tv didn’t work (no signal) and toilet cistern was constantly refilling with water & noisy
9.0 / 10.0
Staff and seevice superb - so efficient, heloful and friendly
A little chilly at night
8.0 / 10.0
Good location, old but classic building, good staff
Aging, noisy floors, need investment
5.0 / 10.0
Location and parking
Noisy
7.0 / 10.0
Excellent location with parking.
9.0 / 10.0
Served our purposes perfectly.
It was located within walking distance of everything we needed.
Good large bathroom with a bath as well.
Just needs a lick of paint in places to be honest.
7.0 / 10.0
Location
The corridors and rooms are a bit tired. Appreciate it’s an old building but could do with a bit of new furniture and decor
8.0 / 10.0
Welcoming, friendly staff. Restaurant good. Central location.
Decor a bit tired. Long way up to our room!
9.0 / 10.0
All Good
Stairs
8.0 / 10.0
Great location, the staff are very friendly great breakfast, we ate there both nights and the food was very good and great value.
They have live bands at weekends which go in until 12.30 and are very loud.
7.0 / 10.0
Great location. Room was perfectly adequate for a short stay, it was clean, the beds were comfortable, plenty of hot water in the shower. The heating can be turned on and off as required. Lovely staff
We expected some noise staying in the city centre above a pub, but the volume of the Saturday night disco was next level, felt like we were in the middle of the party. Should have read the reviews before booking for a Saturday I guess. We were so tired actually managed to sleep through all the noise, but I probably would have booked elsewhere if I knew how loud it was going to be.
5.0 / 10.0
Good location
Had contacted Marston prior to travelling requesting a room to the rear but didn’t get one. Very noisy and didn’t get much sleep. Would not be staying there again . That’s the second time this has happened.
5.0 / 10.0
Location
Awkward access to rooms
Very formulaic good offering especially breakfast
1.0 / 10.0
Nothing
It cost a £126 to stay in a rabbit size hutch room excluding breakfast!!!
The staff where useless if you asked them anything the standard reply was let me get my manager who took ages to come and see you.
They stopped serving food at 8pm
The music in the bar was so loud especially the base that it made everything in our room vibrate!! It didnt stop until 1am with no one to talk too about so we basically didnt get any sleep.
An awful ending to a lovely day.
5.0 / 10.0
Perfect location, cosy room with comfy bed & hot shower
I requested a quiet room and was allocated room 1 (next to the fire door so everyone passed by) and the kitchen's extractor/cooling system is noisy and outside the window. Reception confirmed they could move us but needed the managers permission. He declined as the kitchen stops cooking at 8pm. What we didn't know would be loud music in the bar which played until 10 past midnight sk no chance of sleep before then. The kitchen noise started again just after 8am.
I did sent messages of complaint but, as yet, no one has replied.
9.0 / 10.0
Location is spot on, facilities are good, plus free parking a massive bonus
We've stayed in this room a couple of times now and it could do with a lick of paint and a new bathroom window
5.0 / 10.0
It was in good proximity to the race course , the breakfast was good and the staff very friendly
The rooms need a makeover, carpets old marks on walls , very loud music on a Saturday night, which we was told about when checked in .
5.0 / 10.0
Location
Very loud music
8.0 / 10.0
Breakfast was very good restaurant food was brilliant
The loud music at night. It was extremely loud. And the room smelling of cigarette smoke on arrival
2.0 / 10.0
In need of refurbishment
Loud music till 1230am from the bar. Shower head came off wall. Needs updating and a good refurbishmant
9.0 / 10.0
Very comfortable. Staff very polite and efficient. Central to town. Great breakfast. Mattress on bed was excellent. Had a great night sleep.
Only downside to our stay was we were on the second floor so had to walk up 2 flights of stairs as no lift.
10.0 / 10.0
Perfectly situated, clean, friendly, spacious rooms, comfortable. Great Food and service. Definitely recommend 💫
5.0 / 10.0
Location
Tired pub throughout, rooms were better than expected
10.0 / 10.0
Friendly good location and clean
8.0 / 10.0
We have stayed overnight at the WhiteHart on 4 occasions when on our way to an annual motorbike bike event in Suffolk . The car park offers spacious and safe parking for our large group.
The staff are friendly and helpful and the breakfast the next morning is well prepared and plentiful. We didn’t eat in the pub on Thursday evening on this occasion but previously have and meals have always been satisfactory and the hotel usually has good deals on
Ideally situated on the high street it is close to many bars and restaurants , shops etc
We were in room 4 and it’s quite noisy from the extractor fan below . This turns off at 8 pm but started up again at 7am
We have previously been in room 1 which has the same problem
There are 2 floors with accommodation if you have luggage ask for a room on the first floor . No lift
7.0 / 10.0
Great location
Noise from DJ below until early hours
7.0 / 10.0
Great location. Right in the heart of town for other restaurants if you don't fancy eating at the White Hart. Staff were excellent. Breakfast was hearty and set me up for the day. A good selection of beer on offer.
The property is tired looking. It needs a bit of love and care with regards to the decor, but this can be remedied easily enough
4.0 / 10.0
Location and breakfast
Old and tired very noisy until 12-30 am needs a make over shower didn’t work properly over all just disappointed
1.0 / 10.0
Good sized car park, room was clean
The noise was unbearable in room and hotel for food could not have conversation, left at 12.30am as the noise was horrific shouldn’t really have rooms as you can’t sleep until the music finished whatever time that is we were on top floor and the lady on reception said it should be ok you won’t hear the dj from there! You could hear it thumping the whole time
2.0 / 10.0
good location-breakfast fresh
Very tired -noisy particularly doors and floors no soundproofing.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at White Hart, Newmarket by Marston's Inns. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is White Hart, Newmarket by Marston's Inns pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at White Hart, Newmarket by Marston's Inns?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and bar.
