Novotel Charleroi Centre
Top rated by guests





8.3Excellent
(3,157 Ratings)
"Location was what we wanted, downtown. Afternoon staff was exceptionally welcoming. We accidentally left an item. It was found and held for us at the front desk. Very easy to return and claim the ..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Novotel Charleroi Center is located in the city center of Charleroi and connected to the Rive Gauche shopping mall. The train station Charleroi-South is across the river Sambre and just a 5-minute walk from the hotel.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(3,157 Ratings)
"Location was what we wanted, downtown. Afternoon staff was exceptionally welcoming. We accidentally left an item. It was found and held for us at the front desk. Very easy to return and claim the ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The room was very spacious for a twin room. The bathroom was clean and large.
We had a door to the room next door in our room and the neighbours were quite loud talkers, so a bit noisy. The bathroom door didn’t lock. It was more of a barn door which so when you’re travelling with a friend, not ideal.
8.0 / 10.0
Centrally located, in a very modern building. Staff is polite and willing to help The room was spacious and clean , the bed was comfortable.We didn't have breakfast so I can not comment on that .
The lights on the room were poor and there were no sockets near the bed .Also the shower was in the room .There was a one side mirror so there was some kind of privacy still I think it is rather uncomfortable for those who are not intimate.
10.0 / 10.0
Location was what we wanted, downtown. Afternoon staff was exceptionally welcoming. We accidentally left an item. It was found and held for us at the front desk. Very easy to return and claim the item.
Room was large and comfortable. Bathroom was clean and spacious.
Nothing.
4.0 / 10.0
Good location.
It was dirty, everywhere stains in the carpet/furniture etc. Bathroom not properly cleaned. Airco makes ghost sounds continuously so cannot be used. Breakfast disappointing. No parking on location. Not enough water in the room (ONE small bottle irregardles of how many people are booked for the room). Smelly entrance. Overall faaaaaaaaaaaaar from a 4star hotel. Maybe 2.5 stars.
10.0 / 10.0
Location!! So central
Near main lift there was a bad smell, get it checked!
10.0 / 10.0
Great location, lovely staff, treated me to a few free drinks for my birthday! Comfy beds, lovely, spacious rooms. Great value for money. Didn't have breakfast so can't comment on food but drinks were relatively cheap.
Lighting is not the best in the rooms. That's the only negative for me.
10.0 / 10.0
Hospitality and facilities
None
3.0 / 10.0
The place is very nice reception is well
The room was dirty smell very bad ...
8.0 / 10.0
Central location next to main square. Large room with comfortable bed. Quiet.
Access via elevator was a little confusing. Two elevators needed, one to lobby and another to the room
8.0 / 10.0
Comfortable bed and good amenities.
Air conditioning, even when maxed, did not lower the room temperature which was a bit inconvenient during the night.
4.0 / 10.0
Car parking was a issue as was locating when dropping off bags and checking in
Check in parking
10.0 / 10.0
Very good location, absolutelly in the main square, next to a shopping mall
Complicated to enter, you have to user 2 elavators to reach your room
10.0 / 10.0
Clean and beautiful spaces
9.0 / 10.0
Great large room with great beds , lovely shower. Adjustable heating / cooling worked well. Always nice to have rituals soaps etc. very central location easy access to city.
Car park very complicated to find even with sat nav. Breakfast a little confusing with lots of different areas for drinks cereal etc
10.0 / 10.0
Great location
Clean and up to date
9.0 / 10.0
Very friendly staff, clean and comfortable room, location was very convenient (walking distance to railway station).
Nothing I can think of.
7.0 / 10.0
Location, rooms bar
Air conditioning wasn’t up to scratch, did offer a different room but we where on moterbikes had a lot to move
8.0 / 10.0
confort
9.0 / 10.0
Pretty clean, right in the city centre.
The staff were very friendly and helpful
9.0 / 10.0
Great location
Nothing
7.0 / 10.0
There was noise coming from the AC, therefore we got a suite. The parking under the hotel is very convenient.
The bathroom had two sinks, because of that there was no room for our necessities.
The TV on the wall couldn't move, no angle possible when laying in the bed. It's preferable to use a different wall mount.
8.0 / 10.0
Easy to locate, very clean and a professional staff that just make you feel at home. From the reception to the bar/restaurant staff, you feel welcome. I will not hesitate to come back when next I have a lay-over in Charleroi.
There is a provision for connecting from upper levels directly to the reception area by lift, but we noticed this lift has been disabled, forcing guests to walk from one lift to the next across the entire lobby/bar/restaurant area( quite narrow and with other guests having drinks/food). This can be a little bit cumbersome when you have a lot of luggage.
9.0 / 10.0
The hotel was perfect. It was located right at the centre of Charleroi. There was a big shopping mall right next to the hotel. We were a family of 4 so there was enough space for us in 1 room! They have a private parking, but its most likely full since they use the parking for the shopping mall as well. But we were lucky to find one, so it might be difficult for others. The hotel was safe and comfortable. The bathroom was big too. The staff was so nice and communicated with us in english!
The bathroom couldnt be locked. The view from the room wasn’t that great.
9.0 / 10.0
Bar staff super friendly and helpful.
Breakfast was good - like the range of options.
8.0 / 10.0
staff was very professional and courteous.
Good cocktails.
Location.
Terrasse.
Excellent bed.
I got lost in the cellar because some of the lifts were not working correctly.
Restaurant menu very limited.
10.0 / 10.0
The hotel has a very good location, 10 minutes walking from the train station and surroundes by restaurants and bars.
The room is big and clean.
The staff is friendly.
Fresh orange juice at the breakfast.
The door to the bathroom should be ermethic, for privacy.
The extra bed in the room could be bigger.
The price for the breakfast a little too high.
7.0 / 10.0
Great location, big room, decent breakfast
Everything was decent
7.0 / 10.0
Size of the suite, location was perfect and was very clean and tidy
Hotel was lovely just a shame the two nights we stayed the restaurant didn't open and was no room service
8.0 / 10.0
The staff were welcoming and pleasant. The rooms were nice and clean. The beds were so comfy. Would definitely come back.
Breakfast too expensive
9.0 / 10.0
The room was very clean and the bed was very comfortable. The Breakfast was a bit poor.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Charleroi Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Charleroi Centre pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Charleroi Centre?
We found 29 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
