Hotel in Playa del Carmen
5-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Located in the middle of downtown Playa del Carmen, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive Suites - Optional Gourmet All Inclusive has an outdoor swimming pool and a fitness center.
Amenities at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Safe
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jun 2026
Good location, very good breakfast. Super nice, clean large rooms.
Shower did not work perfectly. Weighting scale did not work. Toilet and shower are next to each other with clear glass so not much privacy.
7 / 10Good·Apr 2026
Great location, good view from the pool, big rooms, communicative staff.
Constantly tried to up sale. Tv didn’t work half the time and we kept calling them to fix it until we gave up. We sent our laundry and they said it will take 24 hours - it took much more than that and we were afraid that we won’t get it back before check out. And the worst thing- WiFi didn’t work at all in our room. To sum up - doesn’t worth the money.
8 / 10Excellent·Apr 2026
Very central, it’s close to many restaurants and the beach.
Leading vacation presentation.
6 / 10Average·Jun 2026
The staff was great at this location and restaurants were superb
The attempt of trying to swindle you into buying a property in one of their locations. For the price that was paid you would assume there would be more things included. As well as the pool being down without informed previously.
$$$$
Top rated by guests
8Excellent
(934 Ratings)
"Good location, very good breakfast. Super nice, clean large rooms."
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