Highfields Holiday Park Clacton

First time at Highfeilds Holiday Park and the location was amazing. Very close to the facilities. Very spacious and great value. Very clean and had everything you needed cannot wait to return xx

Beautiful place to stay, lovey & clean and has everything for our stay

No WiFi, but wasn’t a problem we was out & about

The park and staff were brilliant

The caravan on arrival was amazing intill we stepped inside, there were alot of disappointment, rubbish in bedroom, nails popping out of wall, bed had no base only a mattress, shower screens were very dirty, fat was left in backing tray, dirty washing in washing machine, lamp shade didn't fit, smoke alarm didn't work, very dangerous caravan plus no fire blanket or first aid, decking on entity very unstable.

lodge itself was big, close to park facilities,

upon arrival we had to purchase passes to use the facilities at a cost of £27.95 for adult and £22.95 for children over 3yrs this cost us £107.95, this should be added to the advert. The lodge is lovely but very cluttered and needed a good clean, everywhere was covered in a layer of dust and the owners stuff was everywhere including tooth brushes in bathrooms, we had to wash everything up before using and clean bath rooms. The worst thing for us was that the property stunk of cigarette smoke, even in the bedrooms, there was evidence of smoking in every room, the twin room was the worst and this is where my grandchildren where supposed to sleep, there was cigarette burns on the carpet and even with the windows open and spraying freshener we couldn’t get rid of the smell. This to me is not acceptable for a rental property. The remote controls for the TV, one was missing the other needed batteries, fortunately my tech savvy daughter was able to use her phone as a remote for the main TV. I could go on with the issues we had but feel I have just highlighted the worst. This wasn’t a cheap weekend away and not what I would expect for £450 for 3 nights.